Appendix J: Troubleshooting, continued
General TV Operation
| Symptom | Remarks |
|
|
|
14 | A device does not respond to button presses | • Remote has not been set up for NetCommand® use. |
| from the remote. | • The incorrect manufacturer was selected during setup. Select the Change setting |
|
| from the Setup menu and then the device to display the manufacturer selection. |
|
| Change if necessary. |
|
| • The device is not supported and keys have not been learned. |
|
| • The requested function is not supported by NetCommand. Verify that the |
|
| function is supported or keys are learned. |
|
| • The IR emitter is incorrectly placed. Make sure the IR emitter is facing the IR |
|
| sensor in the device. |
|
| • The IR emitter is not plugged into the IR emitter Output NetCommand. |
|
| • The IR emitter is facing the TV screen, causing double signals. Be sure that the IR |
|
| emitter cannot send to the TV. |
|
|
|
15. | Devices are grayed out in the Device Selection | • A recording is in progress. Cancel the recording to select the device. |
| menu or the PIP Selection menu. | • Digital channels, digital devices, memory cards, and PCs cannot display in the |
|
| PIP. |
|
|
|
16. | Cannot see the A/V Receiver menu. | The A/V Receiver is not connected to any video input of the TV. To |
|
| check the A/V Receiver menu, temporarily plug into an unused input of |
|
| the TV. Then select Review from the Setup Menu, turn the input On to |
|
| view the A/V Receiver menu. |
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|
|
17. | When ChannelView™ list is displayed, information | Available information is sent from the broadcaster or cable provider. No |
| appears incomplete | other data is available. |
|
|
|
18 | TV is not responding after pulling out a memory | • Turn the TV off for 5 to 10 seconds and then turn it back on. |
| card during playback. | • Press STOP or wait until playback is complete before removing memory card. |
|
| • Reset the TV using the SYSTEM RESET button. |
|
|
|
19. | TV can’t play or stop a memory card. | • NetCommand was not set up. Without NetCommand enabled, you can only use |
|
| ENTER to play and CANCEL on the TV remote to control the memory cards. See |
|
| Appendix D for programming the remote control. |
|
| • Turn the TV off and then back on. |
|
|
|
20. | Can’t see a thumbnail picture in the JPEG menu, | File does not meet file standards for playback. |
| or can’t see a track/song name in the Playlist |
|
| menu. |
|
|
|
|
21. | The message “Lamp will soon exceed...” keeps | Reset the lamp reminder in the setup menu. |
| displaying after the lamp has been replaced. |
|
|
|
|
22. | NetCommand unable to learn specific device | • Device does not use IR format for remote control signal. ITT and RF formats |
| keys. | cannot be learned. |
|
| • Room lighting may affect the signal. Have the remotes very close (6 inches or |
|
| less) to the TV during Learning. |
|
| • If learning a Mitsubishi remote control, make sure slide switch is not set to TV |
|
| position. |
|
| • Some, but not all, device key functions can be learned by NetCommand. For |
|
| example, POWER and PLAY may be learned, but other functions may not |
|
| • The signal from the remote control ay not be strong enough. Insert fresh batteries |
|
| and try Learning again. |
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|
116Appendices
