Appendix J: Troubleshooting, continued

Picture

 

Symptom

Remarks

 

 

 

1.

PIP does not display a picture.

• Make sure the V-Chip lock is off.

 

 

• Not all inputs can be displayed as a PIP.

 

 

 

2.

CableCARD channel is not shown as PIP image

Due to the limitations of unidirectional CableCARD service, only one

 

when CableCARD channel is the main image.

scrambled CableCARD channel can be tuned, viewed, or recorded at a

 

 

time.

 

 

 

3.

There is a large black or gray rectangle on the

The TV’s analog closed captioning has been set to “text” mode in the

 

screen.

Captions menu. Turn off because there is no text information being

 

 

broadcast.

 

 

 

4.

You cannot see a picture when playing a VHS

• Display the Device Selection menu and select the correct VCR.

 

tape.

• Check your VCR’s owner’s guide for further troubleshooting.

 

 

 

5.

When viewing a stopped VCR, white lines are

• Turn off video mute for the VCR.

 

rolling on the screen.

• Begin playing the tape.

 

 

• Change the VCR input to the antenna input.

 

 

 

6.

Screen is black when trying to view digital

The PerfectColor™ color balance has been incorrectly set. Press VIDEO

 

channels or IEEE 1394 device.

repeatedly until you see the PerfectColor option and press ENTER.

 

 

 

7.

A program recorded on your widescreen TV is

TV was set to Anamorphic when program was recorded. Record

 

distorted when played on a 4:3 TV.

programs in Cropped mode if playing back on a 4:3 TV. Open the

 

 

Record menu and select Cropped before making such a recording.

 

 

 

8.

Cannot see a picture from a DV Camcorder.

DV formatting was not detected during automatic discovery, so you must

 

 

specify it manually. Open the Edit NetCommand screen, select Change,

 

 

then select the camcorder, Add, and in the Name for 1394 Device

 

 

screen, check mark the DV box.

 

 

 

9.

DVCR analog/digital problems.

If the tape is currently playing but no picture displays, there may be a

 

 

mismatch of the media with the display. Press DEVICE to display the

 

 

Device Selection menu. Press ENTER for the DVCR device. If digital is

 

 

selected, try analog, or if analog is selected, try digital.

 

 

 

Indicators

 

Symptom

Remarks

 

 

 

1.

Lamp indicator light is a constant red.

Turn the TV off for at least 2 minutes. Turn back on. If light is still red,

 

 

the lamp has failed. Replace it. See Appendix G for lamp replacement

 

 

information.

 

 

 

2.

Lamp indicator light is a constant yellow.

Lamp may fail soon. Purchase a new lamp. See Appendix G for lamp

 

 

replacement information.

 

 

 

3.

Lamp indicator light is a flashing yellow.

Lamp cover door is open or lamp cartridge is not secure. See Appendix

 

 

G for lamp replacement information.

 

 

 

4.

Status indicator light is a constant yellow.

Room temperature has exceeded proper levels. Cool the room.

 

 

 

5.

Status indicator light is a constant/flashing red.

Service is required. Contact your dealer or a Mitsubishi Authorized

 

 

Service Center to arrange for a service evaluation. Listings of Mitsubishi

 

 

Authorized Service locations can be obtained from our web site, www.

 

 

mitsubishi-tv.com or by calling 1-800-332-2119.

 

 

 

Appendices 117

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Image 117
Mitsubishi Electronics WD-62827 manual Picture, Indicators