Appendix J: Troubleshooting, continued
| IEEE 1394 Devices |
|
| Symptom | Remarks |
|
|
|
10. | Cannot record to or from the IEEE 1394 device, | • To initiate a recording to IEEE 1394 device, press the REC key. The Record menu |
| including dubbed recordings. | displays allowing setup of the recording. |
|
| • The source device for the recording is not powered on. |
|
| • When dubbing, the destination device for the recording is not powered on. |
|
| • The wrong medium (analog tape for digital recording, or digital tape for the analog |
|
| recording) is in the device. |
|
| • The program is copy protected. |
|
| • The program has already been recorded once and the copy protection only allows |
|
| one recording. |
|
| • Unapproved source device for copy protected material. |
|
| • The recording device can not decode the copyright signal included in the signal |
|
| source (try another device if available). |
|
| • The playing device (for dubbing) does not support copyrighted material. |
|
| • Source for recording is copyrighted |
|
| • Too many IEEE 1394 devices in network. Insufficient bandwidth available. |
|
| Disconnect unused devices. |
|
| • Source Device has higher speed (S 400) than record device. If possible, reverse |
|
| devices, play in the slower device and record in the faster device. |
|
|
|
11. | Cannot control the IEEE 1394 device from the | • Device may not support the command. |
| Transport Menu. | • Selected function is gray (such as Record for a DVD, which does not support the |
|
| Record function. |
|
|
|
TV Guide On Screen
(see the separate TV Guide On Screen® Interactive Program Guide User’s Manual for detailed information)
| Symptom | Remarks |
|
|
|
1. | TV Guide On Screen® system shows no program | • Program listings are downloaded while the TV is off and the cable |
| listings. | box is left on. It may take up to 24 hours to begin to receive TV |
|
| program listings. It may take up to one week to receive all eight |
|
| days of TV program listings. |
|
| • Invalid ZIP code was entered at the initial TV Guide On Screen |
|
| system setup. Select NetCommand from the main TV menu, then |
|
| Guide and enter the correct ZIP code. |
|
| • Check the connections between the TV and the TV Guide On |
|
| Screen input (cable, antenna or cable box and IR cable). At least |
|
| one antenna connection must be associated with the TV Guide On |
|
| Screen system to receive program listings. |
|
|
|
2. | TV Guide On Screen system program listings | • Incorrect ZIP code was entered at initial TV Guide system setup. |
| don’t match actual programs | Select NetCommand menu, then Guide to enter the correct ZIP |
|
| code. |
|
| • For cable programs, there may be more than one cable company |
|
| in your ZIP code. Refer to the TV Guide On Screen system manual |
|
| for instructions on the Setup Service. |
|
|
|
3. | TV Guide On Screen system does not change | • Cable box is not set up in NetCommand. The TV Guide On Screen |
| channels on the cable box. | system uses NetCommand to control the cable box and VCR. To |
|
| correct, select NetCommand from the main TV menu, then select |
|
| Change or Add on the NetCommand menu and select Cable Box. |
|
| • NetCommand IR emitter is not in place or properly positioned in |
|
| front of the cable box remote sensor. See page 31. |
|
|
|
120Appendices
