B-6

Event Log Messages

UCC-RSP Upstream Channel Change Response

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

C100.0

UCC-RSP Upstream Channel Change

7 (Info)

No action taken

 

Response

 

 

 

 

 

 

C101.0

UCC-RSP not received on previous

 

 

 

channel ID.

 

 

 

 

 

 

C102.0

UCC-RSP received with invalid channel

 

 

 

ID.

 

 

 

 

 

 

C103.0

UCC-RSP received with invalid channel

 

 

 

ID on new channel.

 

 

 

 

 

 

DHCP CM Net Configuration Download and Time of Day

 

 

 

 

 

 

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

D00.0

DHCP CM Net Configuration download

7 (Info)

No action taken

 

and Time of Day

 

 

 

 

 

 

D01.0

Discover sent no Offer received, No

4 (Error)

 

 

available DHCP Server.

 

 

 

 

 

 

D02.0

Request sent, no Response.

4 (Error)

 

 

 

 

 

D03.0

Requested Info not supported.

4 (Error)

 

 

 

 

 

D03.1

DHCP response doesn't contain ALL the

4 (Error)

 

 

valid fields as described in the RF spec

 

 

 

 

 

 

D04.0

Time of Day, none set or invalid data.

 

 

 

 

 

 

D04.1

Time of Day Request sent no Response

5 (Warn)

CM will time out in 10 secs and retry 2nd

 

received

 

time. If still fails, ignore it

 

 

 

 

D04.2

Time of Day Response received but

5 (Warn)

CM will time out in 10 secs and retry 2nd

 

invalid data/format.

 

time. If still fails, ignore it

 

 

 

 

D05.0

TFTP Request sent, No Response/No

1 (Alert)

CM will keep retrying 3 times. If

 

Server.

 

unsuccessful, reset the board and

 

 

 

acquire the same frequency.

 

 

 

If still failed after 3 attempts, again, reset

 

 

 

the board 2nd time and try to acquire the

 

 

 

2nd frequency in memory.

 

 

 

If still failed after 3 attempts, reset the

 

 

 

board 3rd time and try to scan the next

 

 

 

frequency in the frequency plan. The

 

 

 

board will eventually reboot due to

 

 

 

incomplete registration

 

 

 

Notes: To avoid repeated retrying, type

 

 

 

“clrscanflag” and reset the board. It will

 

 

 

acquire the current frequency over and

 

 

 

over when 3 TFTP attempts are failed

 

 

 

 

D06.0

TFTP Request Failed, configuration file

1 (Alert)

 

 

NOT FOUND.

 

 

 

 

 

 

D07.0

TFTP Failed, OUT OF ORDER packets.

 

 

 

 

 

 

SURFboard Cable Modem Installation Manual

Page 78
Image 78
Motorola DHSB5100 C100.0, C101.0, C102.0, C103.0, D00.0, D01.0, D02.0, D03.0, D03.1, D04.0, D04.1, D04.2, D05.0, D06.0