Event Log Messages |
Unit Update
Code | Event Log Messages | Level | Cable Modem Actions |
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X500.0 | Attempting Unit Update. | 7(Info) | No action needed. |
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X501.0 | Can’t allocate memory to read UU data | 2(Alert) | Continue using current image. CM is |
| from flash |
| out of memory. Try rebooting CM. If |
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| problem persists contact your vendor. |
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X501.1 | Can’t read Unit Update data from flash. | 4(Error) | Update will complete. If problem |
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| persists contact your vendor |
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X501.2 | Can’t write Unit Update data to flash. | 4(Error) | Update will complete, but value for |
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| docsDevSwOperStatus may be |
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| incorrect after CM reboots. If problem |
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| persists contact your vendor. |
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X501.4 | Provisioned Unit Update skipped. Image | 7(Info) | CM did not perform a provisioned Unit |
| is current. |
| Update because it is already running |
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| the image it was told to download. No |
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| Action needed. |
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X501.5 | Unable to create UnitUpdate Task. | 2(Alert) | Update failed. CM was unable to |
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| create the task to do the update. |
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| Reboot CM and try the update again. |
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| If problem persists contact your |
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| vendor. |
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X501.6 | Unit Update Failed. Reached Max | 4(Error) | Unit Update failed. The TFTP transfer |
| Retries. |
| failed 16 times in a row. |
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X501.7 | Unable to write image file to flash | 4 (Error) | Continue using current image file. |
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| Possibly troubleshoot flash. |
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X501.8 | Unit Update From SNMP...... SUCCESS | 7(Info) | No action taken |
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X501.9 | Unit Update From CLI...... SUCCESS | 7(Info) | No action taken |
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X501.10 | Unit Update From Config File | 7(Info) | No action taken |
| SUCCESS |
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X501.11 | Unit Update Image length is invalid. | 4 (Error) | Continue using current image. Unit |
| Length = [length] |
| update failed. Image is too large, |
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| probably bad image file. Obtain new |
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| image file. |
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X501.12 | Unit Update MD5 Checksum Failed. | 4(Error) | Continue using current image. Update |
| Image corrupt. |
| failed. Image is corrupted. Get new |
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| copy of image file. |
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X501.13 | Unit Update: Could not write App image | 2(Alert) | Continue using current image. Update |
| to flash. |
| failed. System could not write the new |
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| image to the flash. Try operation |
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| again. If problem persists, contact your |
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| vendor. |
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X501.14 | Unit Update: Could not write Header to | 2(Alert) | Continue using current image. Update |
| flash. |
| failed. System could not write the new |
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| image header to the flash. Try |
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| operation again. If problem persists, |
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| contact your vendor. |
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