Installation and Operation

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Prior to running the Remove program, unplug the USB cable from the SURFboard cable modem. The Remove program performs the same function as the removal of devices performed in Solution 1 and Solution 2 on the previous pages.

Setting the Frequency Using StormWatch

StormWatch™, the SURFboard Cable Modem Diagnostic Suite, is a cable modem utility that is available from Motorola. It runs from a CD-ROM and does not require installation on a hard drive. It can be used when installing the SURFboard cable modem to set the frequency and save startup time.

To set the frequency:

1For the SURFboard cable modem, ensure that a laptop or PC is connected to the SURFboard cable modem rear-panel Ethernet port.

2Turn on the PC and ensure that the SURFboard cable modem is booted up.

3Connect StormWatch to 192.168.100.1.

4Click Configure and then click Channel Parameter.

5Type the desired frequency in Hertz; for example, 411 MHz = 411000000, in the

Downstream Frequency field.

6Type the upstream channel ID in the Upstream Channel ID field. (Not required)

7Select a frequency plan type in the Frequency Plan field.

8Click Save and then restart the cable modem.

SURFboard Cable Modem Installation Manual

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Image 63
Motorola DHSB5100 Setting the Frequency Using StormWatch, Click Configure and then click Channel Parameter