Motorola DHSB5100 X501.24, X501.25, X501.27, X501.28, X501.29, X501.30, X501.31, X501.32, X501.33

Models: DHSB5100

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Event Log Messages

B-25

Code

Event Log Messages

Level

Cable Modem Actions

 

 

 

 

X501.24

Unit Update – error reading header from

4 (Error)

Continue using current image. Update

 

[filename]

 

failed. CM was unable to transfer the

 

 

 

new image from the server or the

 

 

 

image is corrupt. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation. Obtain a new copy

 

 

 

of the image file.

 

 

 

 

X501.25

Unit Update – error reading image file

4 (Error)

Continue using current image. Update

 

header.

 

failed. CM was unable to transfer the

 

 

 

new image from the server or the

 

 

 

image is corrupt. Check for network

 

 

 

problems, that file exists, that

 

 

 

docsDevSwServer is the correct

 

 

 

address of the Software Server and

 

 

 

retry the operation. Obtain a new copy

 

 

 

of the image file.

 

 

 

 

X501.27

Unit Update – can’t update from <image

4 (Error)

Continue using current image file.

 

name> to <image name>

 

Illegal update. Can’t go from installed

 

 

 

image to requested image. Either

 

 

 

image is for wrong product, or an

 

 

 

illegal downgrade was attempted.

 

 

 

 

X501.28

Unit Update – Not updating. This image

4 (Error)

Continue using current image file.

 

is not for this platform.

 

Illegal update. Can’t go from installed

 

 

 

image to requested image. Image is

 

 

 

wrong image for this product.

 

 

 

 

X501.29

No need to update to <name of image> -

7 (Info)

No action taken. Attempted to update

 

same image

 

to image that is already loaded on CM.

 

 

 

 

X501.30

Can’t allocate memory to write SNMP Uu

4(Error)

See previous messages to determine

 

Parameters to Flash.

 

if Update completed. Value of

 

 

 

docsDevSwOperStatus may be

 

 

 

incorrect after reboot. If problem

 

 

 

persists contact your vendor.

 

 

 

 

X501.31

Unable to save SNMP Uu Parameters to

4(Error)

See previous messages to determine

 

Flash.

 

if Update completed. Value of

 

 

 

docsDevSwOperStatus may be

 

 

 

incorrect after reboot. If problem

 

 

 

persists contact your vendor.

 

 

 

 

X501.32

Unit Update. Can’t perform Unit Update,

4(Error)

SNMP attempted to start a Unit

 

Unit Update already in progress.

 

Update while another Unit Update was

 

 

 

already in progress.

 

 

 

 

X501.33

SNMP Unit Update was in progress

4(Error)

SNMP was attempting a Unit Update

 

before reboot. Retrying Update.

 

when the CM rebooted for some

 

 

 

reason. CM will reattempt the Unit

 

 

 

Update.

 

 

 

 

X501.34

Unit Updated Failed. Reached Max

4(Error)

Unit Update failed. The image

 

Download Retries.

 

requested was corrupt.

 

 

 

 

SURFboard Cable Modem Installation Manual

Page 97
Image 97
Motorola DHSB5100 X501.24, X501.25, X501.27, X501.28, X501.29, X501.30, X501.31, X501.32, X501.33, X501.34