Section 4

Troubleshooting

 

 

I cannot access the Web-based Configuration Utility for the router.

ƒVerify your Ethernet connection to the router.

ƒVerify that the IP address of the PC being used to configure the router is on the same network as the router’s configuration IP address.

ƒThe IP address of your network adapter must be on the same network and not a duplicate of any others on the network (for example: 192.168.10.10 and using a subnet mask of 255.255.255.0 can be used to login to the router’s default IP address of 192.168.10.1). To adjust the IP address for your PC, refer to Configure Your Computers in Section 2: Installation.

ƒVerify that you can ping the router on this IP address.

ƒIn the Command window, type ping and your router’s default IP address and press Enter.

ƒIf you have changed the factory configured default IP address of the router, you will need to set your network adapter accordingly.

ƒVerify you are entering the correct URL in the browser. The default is http://192.168.10.1. If you think you have changed the IP address used to configure the router and cannot remember it, you must reset the unit back to factory defaults. To do this, press and hold the reset button for more the 5 seconds. This clears the router’s user settings, including Username, Password, IP Address, and Subnet mask.

ƒOnce the router is reset to factory default, re-verify the Ethernet connectivity and IP address issues.

How do I extend my wireless network to cover more area?

You need more than one access point with WDS (Wireless Distribution System) enabled to expand your wireless network. For example, if you are running a WR850G or WR850GP, you will need another wireless Access Point (AP), most likely a WA840G or WA840GP (but you can use another WR850G or WR850GP; just ensure that you do not run two DHCP servers at the same time).

Set up both the WR850 and the WA840 with the same wireless SSID, the same channel number, and the same WPA Pass Phrase or WEP keys. It is suggested that you also enable the Wireless Bridge Restriction Mode to limit the exposure of your wireless network to outside users. The wireless MAC address of the other AP needs to be added to each AP’s list of Recognized Bridges, that is, the WA840’s wireless MAC address needs to be in the WR850’s list of Recognized Bridges, and vice versa.

Once enabled, your laptop can now roam between the two APs, thereby extending your wireless network.

I cannot browse past the first screen of the Web-based Configuration Utility.

Sometimes, especially when upgrading, some leftover files may be in your Internet Cache. Flush your cache and restart your unit to fix. From Internet Explorer’s menu, select Tools > Options and click Delete Files to clear your cache.

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WR850

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Motorola WR850GP manual How do I extend my wireless network to cover more area?