Multi-Tech Systems DT102/xx, DT101 About the Internet, Warranty, Service and Tech Support

Chapter 8 - Warranty, Service and Tech Support

6.Select a file transfer protocol by typing the indicated letter, such as Z for Zmodem (the recommended protocol).

7.If you select Zmodem, the file will transfer automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most data communications programs, the PAGE DOWN key initiates the download.)

8.When the download is complete, press ENTER to return to the File Menu.

9.To exit the BBS, type G and press ENTER.

8.5About the Internet

Multi-Tech is a commercial user on the Internet, and we retrieve messages from our customers on a periodic basis. If you prefer to receive technical support via the Internet, you can contact Tech Support at the following address:

http://www.multitech.com/_forms/email_tech_support.htm

Multi-Tech’s presence includes a Web site at:

http://www.multitech.com

and an ftp site at:

ftp://ftp.multitech.com

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