Owner’s Manual
Data/Voice/Fax Concentrator
Desktop Models DT101, DT102, DT101/xx, DT102/xx
Rack-Mount Models DT101R, DT102R, DT101R/xx, DT102R/xx
Trademarks
DataTalker Series
Record of Revisions
Patents
Contents
Chapter 2 - Configuration
Chapter 1 - Introduction and Description
Chapter 3 - Front and Rear Panel Descriptions
Chapter 8 - Warranty, Service and Tech Support
Chapter 4 - Unpacking and Configuration
Chapter 5 - Installation
Chapter 7 - Troubleshooting
Appendix A - ASCII Conversion Chart
Appendixes
Glossary
Index
Page
Chapter 1 - Introduction and Description
Chapter 1 - Introduction
Chapter 2 - Configuration Examples
1.1 Introduction
1.2 About This Manual
Chapter 8 - Service, Warranty and Tech Support
Chapter 4 - Unpacking and Configuration
Chapter 5 - Installation
Chapter 7 - Troubleshooting
DataTalker Owner’s Manual
1.3 Product Description
+++ATCR
Figure 1-2. Block Diagram
Chapter 1 - Introduction and Description
communications software to the DATA/COMMAND connector on the back panel and configure the data channel for the type of data that is going to be transferred. For example, if an asynchronous device is going to be connected to the data channel, you must set the speed of the channel, the word length, the number of stop bits, whether or not you are going to have parity checking, the flow control type, and other aspects of asynchronous data. After you have configured the data channel, remove the command port device and connect the data channel device, allowing data to be transferred from the asynchronous device to the MultiMux’s input/ output circuitry
1.4.3 Composite Link
1.4 System Features
1.4.1 Voice/Fax
1.4.2 Data Channel
1.4.6 Diagnostics
1.4.7 Operational Statistics
Chapter 1 - Introduction and Description
DataTalker Owner’s Manual
1.5 FCC Regulations for Telephone Line Interconnection
Chapter 1 - Introduction and Description
1.6 Canadian Limitations Notice
1.7.2 Sync Data Channel
1.7 Specifications
1.7.3 System Control Command Port
1.7.1 Async Data Channel
1.7.8 Voice/Fax Channel
1.7.5 Internal Modem
1.7.6 Internal DSU
1.7.7 ISDN Terminal Adapter
DataTalker Owner’s Manual
1.7.9 Electrical/Physical
Desktop Models
Rack-mount Models
Chapter 2 - Configuration
2.1 Introduction
DataTalker Configurations
Valid Voice/Fax Configurations
Configuration
2.2 Configuration 1 - Dial-Up Link
Chapter 2 - Configuration
Home Office
DataTalker Owner’s Manual
To configure the DataTalker, enter 1 and press ENTER
AT$D1 CR AT&W CR Q CR
Chapter 2 - Configuration
ATDTNumber to DialN0 CR
DataTalker Owner’s Manual
To connect the home office DataTalker to its PC, connect an RS232C cable between the DATA/ COMMAND connector on the DataTalker and an async port on the PC typically, COM1 or COM2. Place DIP switch position 3 on the side of the DataTalker in the OPEN up position to enable the data channel
2.3 Configuration 2 - MMH900 Series with Voice/Fax
Chapter 2 - Configuration
Figure 2-2. Adding Voice to Data-Only Network
Echo
DataTalker Owner’s Manual
Async
19200
Speed
Chapter 2 - Configuration
Composite Link Settings - Internal DSU
Configurations
2.4 Configuration 3 - LAN to LAN
Figure 2-3. LAN to LAN Configuration
DataTalker Owner’s Manual
Chapter 2 - Configuration
ENTER
DataTalker Owner’s Manual
The DataTalker knows the type of link device being used by the way a DIP switch is set or by detecting a device installed on the main PC board. In this configuration, a 56K bps internal DSU is used for the composite link device, so when the Composite Link Settings menu is displayed, it is for a DSU
Chapter 2 - Configuration
Figure 2-4. PBX to PBX Configuration
2.5 Configuration 4 - PBX to PBX
Remote Site
Local Site
Chapter 2 - Configuration
DataTalker Owner’s Manual
The terminal adapter menu displays the transmit rate and option 2 allows you to configure the terminal adapter. Use option 2 Configure TA to access the terminal adapter’s built-in configuration menus refer to the ISDN Terminal Adapter Owner’s Manual for details. The Flush Time option is used only with an Alpha microcomputer or Wyse terminal. Enter S and press ENTER to store all configurations
Chapter 3 - Front and Rear Panel Descriptions
3.1 Introduction
3.2 Indicators
Table 3-1. LED Indicators
Data/Command Indicators
Composite Link Status
Chapter 3 - Front and Rear Panel Descriptions Voice/Fax Channels
28.8/56 28.8K bps/56K bps This composite link speed indicator displays the baud rate of the internal modem 28.8 or DSU 56K. The type of composite link device is indicated by which of the EXT, MDM, DSU, or TA indicators lights
3.3.3 DATA/COMMAND Connector
3.3 Connectors
3.3.1 Frame Ground Connector GND
3.3.2 POWER Connector
3.3.10 MODEM DIAL-UP Connector
3.3.7 VOICE/FAX CHANNEL 1 E&M Connector
3.3.8 DSU/TA DIGITAL Connector
3.3.9 MODEM LEASED Connector
Chapter 3 - Front and Rear Panel Descriptions
3.4 Switches and Shunts
3.4.1 Front Panel Switches
3.4.2 Power Switch
DataTalker Owner’s Manual
3.4.3 DIP Switch
3.4.4 RS232C/V.35 Shunt
Position
Chapter 4 - Unpacking and Configuration
Figure 4-1. Unpacking
4.1 Introduction
4.2 Unpacking
DataTalker Owner’s Manual
Connector
4.3 Configuration Summary
4.4 Data Port Configuration Considerations
Chapter 4 - Unpacking and Configuration
DataTalker Owner’s Manual
4.5 Voice/Fax Channel Configuration Considerations
Chapter 4 - Unpacking and Configuration
4.6 Composite Link Configuration Considerations
4.7 Configuration Procedure
Table 4-1. Configuration Procedure
DataTalker Owner’s Manual
6 Apply power to the terminal or PC. Run your PC communications software in terminal mode. Press the ENTER key twice to establish communications with the DataTalker the Main Menu then appears
Chapter 4 - Unpacking and Configuration
Voice/Fax Channel Configuration
DataTalker Owner’s Manual
Data Port Async/Sync 1 - Async 2 - Sync P - Previous Menu Selection
Composite Link Configuration
Chapter 4 - Unpacking and Configuration
Accept the defaults for the first five options
DataTalker Owner’s Manual
ATDTNumber Modem to DialN0 AT$D1 - DTR Dialing command
Chapter 4 - Unpacking and Configuration
DataTalker Owner’s Manual
Chapter 5 - Installation
5.1 Introduction
Table 5-1. Cabling Procedure
Step Procedure Composite Link
DIP Switch
Figure 5-4. DSU Line Connection
Chapter 5 - Installation MMH2834 Modem, Leased Line
Figure 5-3. Leased Line Connection DSU
ISDN Terminal Adapter
DataTalker Owner’s Manual
External Modem, DSU, or ISDN Terminal Adapter
Data Channel
Voice/Fax Channel
Chapter 5 - Installation
Figure 5-9. PBX Connection
Figure 5-10. PBX E&M Trunk Connection
DataTalker Owner’s Manual
Table 5-2. V.35 Shunt Procedure
Step Procedure
5.3 V.35 Shunt
Chapter 5 - Installation
5.4 Power-On and Checkout
Table 5-3. Power-On and Checkout Procedure
Composite Link Device
Composite link Data channel Voice/fax channel
Composite Link
Data Channel
Chapter 5 - Installation Voice/Fax Channel
DataTalker Owner’s Manual
Chapter 6 - Menus
6.2 Configurations Menu
6.1 Introduction
DataTalker Owner’s Manual
Chapter 6 - Menus
6.2.1 Data Port Configuration
DataTalker B 8 OUT 6 OUT 22 OUT 4 IN 20 IN 25 IN
DataTalker Owner’s Manual
DataTalker A IN IN IN OUT OUT UT
Composite Link Facility
Chapter 6 - Menus
6.2.2 Sync Data Port Configuration
6.2.3 Voice/Fax Channel Configuration
Voice/Fax Channel 1 Configuration
DataTalker Owner’s Manual
Configuration
Local
Remote
Configuration
Page
6.2.4 Composite Link Configuration
Composite Link Settings - Internal MMH2834
Chapter 6 - Menus
x - Enter the number of seconds0 is off P - Previous Menu
Selection
Composite Link Settings - Internal 56K DSU
Composite Link Settings - Internal TA
Chapter 6 - Menus
DataTalker Owner’s Manual
The Disconnect on Inactivity DOI Timer option signals the terminal adapter to hang up the composite link by dropping DTR to it when the timer expires. When the DOI Timer option is selected, a submenu is displayed in which you can enter the number of minutes that the inactivity timer is set for. The range of the timer in minutes is 01 to 99. The default setting for the timer is three minutes
Selection
Selection
x - Enter the number of seconds0 is off P - Previous Menu
Composite Link Settings - External Device
Chapter 6 - Menus
x - Enter the number of minutes P - Previous Menu
DataTalker Owner’s Manual
6.3 Statistics
3 - Reset Voice/Fax Channel 4 - Reset Voice/Fax Channel
6.4 Reset Options
6.5 Diagnostic Tests
Reset Options 1 - Reset Unit 2 - Reset Data and Voice/Fax Channels
External Device Test
6.5.1 Loop Tests
Voice Loopback Test
Internal DSU Test
6.6 Configure Remote Unit
6.6.1 MMV8/16/32 Configuration Options
Chapter 6 - Menus
DataTalker Owner’s Manual
6.6.2 Quick Setup
Warning The memory test will destroy all stored configurtions
Will this unit be installed at the main office? Y/N/Q
Digital DSU
Table 6-1. Main Office Installation
MMH2834 Modem Dial-up
MMH2834 Modem Leased Line
DataTalker Owner’s Manual
Configuration and installation is complete
MMH2834 Modem Dial-up
Table 6-2. Home Office Installation
Step Procedure
Chapter 6 - Menus
DATA/COMMAND Connector RS232 Cable
POWER
DataTalker Owner’s Manual
Chapter 7 - Troubleshooting
Link Alarms
7.1 Introduction
7.2 Importance of the Composite Link Statistics Report
Receive Block Errors
7.3 Test Cables
Chapter 7 - Troubleshooting
Voice/Fax Channel
7.4 Troubleshooting Guide
DataTalker Owner’s Manual
Data Channel
Command port device not
Table 7-1. Command Port Troubleshooting
Table 7-2. Composite Link Troubleshooting Internal DSU
Problem
Solution
Problem Composite link down with CD, CTS, XMT, RD and RCV LEDs on
Flashing RXT LED
Table 7-2. Composite Link Troubleshooting Internal DSU
Chapter 7 - Troubleshooting
Problem Composite link down with CTS, XMT and RD LEDs on
Internal ISDN Terminal Adapter
Composite link down with CD, CTS, XMT, RCV and RD LEDs on
DataTalker Owner’s Manual
Problem Composite link down with CTS, XMT, and RD LEDs on
Internal MMH2834 Modem
Solution
Chapter 7 - Troubleshooting
Solutions
External Composite Link Device
Flashing RXT LED Composite link down with CD, CTS and RD LEDs on
Sync Data Channel
Table 7-3 Data Channel Troubleshooting
ProblemPossible CausesSolution
Async Data Channel
FXO to FXO configuration - local telephone does not ring
Table 7-4. Voice/Fax Troubleshooting
Volume levels not sufficient on local voice/fax channel
Data throughput slows excessively when voice/fax channel is active
Solution
Table 7-4. Voice/Fax Troubleshooting continued
No communication on voice/fax channel
Problem
Step Procedure
7.5 Composite Link Settings - Internal DSU
Table 7-5. Composite Link Settings - Internal DSU
Chapter 7 - Troubleshooting
DataTalker Owner’s Manual
7.6 Composite Link Settings - Internal ISDN Terminal Adapter
Table 7-6. Composite Link Settings - Internal ISDN Terminal Adapter
Step Procedure
Chapter 7 - Troubleshooting
7.7 Composite Link Settings - Internal Modem
Table 7-7. Composite Link Settings - Internal MMH2834
StepProcedure
DataTalker Owner’s Manual
7.8 Composite Link Settings - External Device
Table 7-8. Composite Link Settings - External Device
Step Procedure
Step Procedure
7.9 Composite Link Statistics
Table 7-9. Composite Link Statistics
Chapter 7 - Troubleshooting
DataTalker Owner’s Manual
Step Procedure
7.10Data Port Configuration
Table 7-10. Data Port Configuration
Chapter 7 - Troubleshooting
DataTalker Owner’s Manual
Data Port Configuration
Step Procedure
7.11 Voice/Fax Channel Configuration
Table 7-11. Voice/Fax Channel Configuration
Chapter 7 - Troubleshooting
DataTalker Owner’s Manual
Step Procedure
7.12Diagnostic Testing
Table 7-12. Diagnostic Testing
Chapter 7 - Troubleshooting
DataTalker Owner’s Manual
Chapter 8 - Warranty, Service and Tech Support
DataTalker Owner’s Manual
8.2 Limited Warranty
8.2.1 On-line Warranty Registration
8.1 Introduction
8.3 Tech Support
8.3.2 Service
Chapter 8 - Warranty, Service and Tech Support
ATTN SERVICE OR REPAIRS
If you know the file name
8.4 The Multi-Tech BBS
To log on to the Multi-Tech BBS
To Download a file
8.5 About the Internet
Chapter 8 - Warranty, Service and Tech Support
ftp//ftp.multitech.com
DataTalker Owner’s Manual
Appendixes
CODE
Appendix A - ASCII Conversion Chart
CTRL CODE HEX DEC
CODE HEX
SIGNAL
Appendix B - RS-232C Interface Specification
Appendix B - RS-232C Interface Specification
SIGNAL INFORMATION
To DCE Device
Appendix C - Cabling Diagrams
Channel Cables
DataTalker Owner’s Manual
V.35 Adapter Cable Configured on a RS232C/V.35 Composite Link
Appendix C - Cabling Diagrams
Composite Link Cabling
RS232C/V.24 Configured Composite Link
RJ-48 Cable for Internal DSU
1 2 3 4 5 6 7
DataTalker Owner’s Manual
1 2 3 4 5 6 7
DSU Back-to-Back Cable
Voice/Fax Channel Connectors
Wire
E&M Voice/Fax Channel Cable
CHANNEL DEVICE INITIATED PACING
Appendix D - Flow Control Background
DataTalker Owner’s Manual
DATATALKER-INITIATED FLOW CONTROL
S6 Wait Time for Dial Tone
Appendix E - MMH2834 Modem S-Registers
Introduction
S0 Number of Rings Until Modem Answers
S18 Automatic Leased Line Restoral
S13 Remote Configuration Escape Character
S19 Dial-Back Timer
S11 Tone Dialing Tone Spacing and Duration
Appendix F - MMH2834 Modem Commands F.1 Introduction
MMH2834 Command Summary
Appendix F - MMH2834 Modem Commands
Negotiate V42 Mode During Handshake
COMMAND
TYPE
DESCRIPTION
A or
F.2 Dialing Action Commands
Dial Command
Continuous Redial
Automatic Pauses in Dialing
F.3 Dial Modifier Commands
Pulse or Tone Dial P
Set Pulse Dial Ratios &P
“Calling Card” Detect Tones
Wait for New Dialtone
Reverse the Mode of Operation R
Flash On Hook
Number Linking
F.4 Phone Number Memory Commands
Storing Phone Numbers
D...N
Modem Reset
F.5 Configuration and Default Storage Commands
Store Configuration & S-Register Params. in Non-Volitile Memory &W
Loading Factory Defaults &F
Result Codes “Multi-Tech” or “Standard AT”
F.6 Command Response Result Code Commands
Echo Command Mode Characters
Result Codes Enable/Disable and No Response Answer
VERBOSE
Result Codes Verbose/Terse
Result Codes Basic and Extended and Call Progress Selection
TERSE
X2 Looks for dial tone only and will not provide a busy response
DataTalker Owner’s Manual
Enable/Disable Trellis Coded Modulation
F.7 Phone Line Conditioning Commands
F.8 RS232C Interface Control Commands
Enable or Disable Recognition of Remote Digital Loop Signal
DataTalker Owner’s Manual
F.9 Error Correction Commands
V.42 Mode Select
Auto-Reliable Buffering
Appendix F - MMH2834 Modem Commands
Enable/Disable Auto-Reliable Fallback Character
V.42 Error Correction/300bps
Retransmit Count
F.10 Compression and Maximum Block Size Commands
Data Compression
Maximum Block Size
AT$MB28800
F.11 Speed Conversion Commands
Speed Conversion $BA
Modem Baud Rate $MB
DataTalker Owner’s Manual
Serial Port Baud Rate
AT$SB115200
= 115,200 bps
Listing Current Operation Parameters L5, L7
F.12 Immediate Action Commands
Help Screens $H
Inquiry for Product Code
Listing On-Line Diagnostics
ATL8
DataTalker Owner’s Manual
Glossary
Glossary
Circuit Any closed path through which electrical current can flow
DataTalker Owner’s Manual
De facto standards A de facto standard is one of two types of voluntary standards recognized by a given market. It is introduced by a single vendor and becomes a standard by its widespread use and acceptance by other vendors. AT&Ts Bell 212A, IBMs Binary Synchronous Protocol or DECs VT-100 terminal protocol are examples of de facto standards. Compare with de jure standards
Glossary
1. The way text is set up on a page
DataTalker Owner’s Manual
Format
Glossary
Node Any point within a network which has been assigned an address
P Parameter
DataTalker Owner’s Manual
RJ-45 An 8-wire modular connector for voice and data circuits
Threshold A value or condition which, when reached, triggers an event
UTP unshielded twisted pair Telephone-type wiring V
Glossary
Symbols
Index
DataTalker Owner’s Manual
Index
DataTalker Owner’s Manual
Troubleshooting