Multi-Tech Systems DT101/xx 4. Voice/Fax Troubleshooting continued, DataTalker Owner’s Manual

DataTalker Owner’s Manual

Table 7-4. Voice/Fax Troubleshooting (continued)

Problem

Voice conversation or fax traffic becomes erratic after changing the remote interface type

No communication on voice/fax channel

Possible Causes

Remote connection is different from remote interface type

Composite link down

Phone cord for the voice or fax machine is connected to the wrong interface connector

Solution

1.Contact the remote site to verify its local interface type and ensure that remote interface type at local site is the same (see Table 7-11).

1.Call phone company and verify communication line.

1.Verify that the phone cord for the voice or fax machine is connected to the correct interface connector.

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