Diagnostics, Operational Statistics | Multi-Tech Systems DT102

Chapter 1 - Introduction and Description

1.4.6Diagnostics

Diagnostics in a network are of considerable importance. That is why the DataTalker is equipped with several diagnostic modes that will test every aspect of the network. The diagnostics include easy-to-execute tests for the data channel, voice/fax channel, composite link, and various components of the DataTalker unit itself. The diagnostic tests are executed from a single diagnostic tests menu by selecting the test number and following any corresponding instructions given by the DataTalker.

1.4.7Operational Statistics

Operational statistics provide an activity report of the DataTalker network. Statistics such as receive-block errors pinpoint composite link device or line problems. Composite link statistics are displayed in a single screen.

13

Image 13

Multi-Tech Systems DT101/xx, DT102/xx owner manual Diagnostics, Operational Statistics

Contents

Data/Voice/Fax Concentrator Record of Revisions DataTalker SeriesPatents Trademarks Contents Installation Unpacking and ConfigurationTroubleshooting Warranty, Service and Tech Support Glossary Index Page Introduction and Description Introduction Configuration ExamplesAbout This Manual Introduction Installation Unpacking and ConfigurationTroubleshooting Service, Warranty and Tech Support +++ATCR Product Description Introduction and Description System Features Operational Statistics Diagnostics FCC Regulations for Telephone Line Interconnection Canadian Limitations Notice System Control Command Port SpecificationsAsync Data Channel Sync Data Channel Internal DSU Internal ModemIsdn Terminal Adapter Voice/Fax Channel Desktop Models Electrical/PhysicalRack-mount Models Configuration Valid Voice/Fax Configurations Description DataTalker Configurations Configuration Configuration 1 Dial-Up LinkHome Office Quick Setup DOD/DOI AT$D1 CRPage Adding Voice to Data-Only Network Configuration 2 MMH900 Series with Voice/Fax CTS Composite Link Settings Internal DSU Speed Ethernet Concentrator Configuration 3 LAN to LAN CTS Enter DOI Remote Site Configuration 4 PBX to PBXLocal Site FXS DOD/DOI Front and Rear Panel Descriptions LED Indicators IndicatorsData/Command Indicators Composite Link Status Front and Rear Panel Descriptions Voice/Fax ChannelsPage Connectors 8 DSU/TA Digital Connector VOICE/FAX Channel 1 E&M ConnectorModem Leased Connector Modem DIAL-UP Connector Front Panel Switches Switches and ShuntsPower Switch 4 RS232C/V.35 Shunt DIP SwitchPosition Unpacking and Configuration Unpacking Unpacking Data Port Configuration Considerations Configuration Summary Voice/Fax Channel Configuration Considerations Composite Link Configuration Considerations Configuration Procedure Configuration Procedure CTS Voice/Fax Channel Configuration Composite Link Configuration DOD/DOI DOI Page Installation Step Procedure Composite Link Cabling ProcedureDevice DIP Switch Cabling Isdn Terminal Adapter Installation MMH2834 Modem, Leased Line Data Channel External Modem, DSU, or Isdn Terminal AdapterVoice/Fax Channel PBX Connection Installation Step Procedure V.35 Shunt ProcedureV.35 Shunt Power-On and Checkout Procedure Power-On and CheckoutComposite Link Device Composite Link Installation Voice/Fax Channel Page Menus Configurations Menu Menus Data Port Configuration OUT NRZ Sync Data Port Configuration Voice/Fax Channel 1 Configuration Voice/Fax Channel Configuration Configuration Local Remote Page Composite Link Settings Internal MMH2834 Composite Link Configuration Selection Composite Link Settings Internal TA Composite Link Settings Internal 56K DSU Enter the number of minutes P Previous Menu Composite Link Settings External Device Statistics Diagnostic Tests Reset Options Voice Loopback Test Loop TestsInternal DSU Test External Device Test 1 MMV8/16/32 Configuration Options Configure Remote Unit Do you wish to continue y/n? Quick Setup MMH2834 Modem Dial-up Main Office InstallationMMH2834 Modem Leased Line Digital DSU DATA/COMMAND Home Office Installation DATA/COMMAND Troubleshooting Importance of the Composite Link Statistics Report Test Cables Troubleshooting Troubleshooting Guide Composite Link Troubleshooting Internal DSU Command Port TroubleshootingSolution XMT, and RD LED on Composite Link Troubleshooting Internal DSU Internal Isdn Terminal Adapter Internal MMH2834 Modem External Composite Link Device Solutions Async Data Channel Data Channel TroubleshootingSync Data Channel Voice/Fax Troubleshooting Voice/Fax Troubleshooting Composite Link Settings Internal DSU Composite Link Settings Internal DSU Composite Link Settings Internal Isdn Terminal Adapter Composite Link Settings Internal Isdn Terminal Adapter100 StepProcedure Composite Link Settings Internal Modem101 102 Composite Link Settings External Device Composite Link Statistics Composite Link Statistics103 104 10. Data Port Configuration 10Data Port Configuration105 NRZ 106 11. Voice/Fax Channel Configuration Voice/Fax Channel Configuration107 FXS 108 12. Diagnostic Testing 12Diagnostic Testing109 110 Warranty, Service and Tech Support On-line Warranty Registration Limited Warranty112 Warranty, Service and Tech Support ServiceTech Support Recording DataTalker Information To log on to the Multi-Tech BBS Multi-Tech BBSTo Download a file 115 About the Internet 116 Appendixes 118 Appendix a Ascii Conversion Chart Appendix B RS-232C Interface Specification Appendix B RS-232C Interface Specification119 Channel Cables Appendix C Cabling Diagrams120 Composite Link Cabling Appendix C Cabling Diagrams121 122 3 4 5 6 7 Voice/Fax Channel Cable Voice/Fax Channel ConnectorsDSU Back-to-Back Cable 124 Appendix D Flow Control Background Number of Rings Until Modem Answers Appendix E MMH2834 Modem S-RegistersWait Time for Dial Tone Pause Time for Comma S19 Dial-Back Timer S13 Remote Configuration Escape CharacterS11 Tone Dialing Tone Spacing and Duration S18 Automatic Leased Line Restoral MMH2834 Command Summary Appendix F MMH2834 Modem Commands IntroductionAppendix F MMH2834 Modem Commands 127 128 E15 Dial Command Dialing Action CommandsContinuous Redial Dialing a Stored Number N Pulse or Tone Dial P Dial Modifier CommandsSet Pulse Dial Ratios &P Automatic Pauses in Dialing Wait for New Dialtone Reverse the Mode of Operation RFlash On Hook Calling Card Detect Tones Storing Phone Numbers Phone Number Memory CommandsNumber Linking Listing Numbers Stored in Memory Loading Factory Defaults &F Configuration and Default Storage CommandsModem Reset Async/Sync Mode Switching Echo Command Mode Characters Command Response Result Code CommandsResult Codes Enable/Disable and No Response Answer Result Codes Multi-Tech or Standard AT Result Codes Basic and Extended and Call Progress Selection Result Codes Verbose/Terse135 136 RS232C Interface Control Commands Phone Line Conditioning Commands Mode Select Error Correction CommandsAuto-Reliable Buffering 138 Error Correction/300bps Enable/Disable Auto-Reliable Fallback CharacterRetransmit Count 139 Data Compression Compression and Maximum Block Size CommandsMaximum Block Size 140 Speed Conversion $BA Speed Conversion CommandsModem Baud Rate $MB AT$SB115200 Serial Port Baud Rate= 115,200 bps 142 Help Screens $H Immediate Action CommandsInquiry for Product Code Listing Current Operation Parameters L5, L7 144 Listing On-Line Diagnostics Glossary Glossary145 146 147 Format 148 Parameter 149 150 151 152 Index 153 Index 154 42, 56