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Multi-Tech Systems DT101/xx, DT102/xx owner manual DataTalker Owner’s Manual

Models: DT102 DT101 DT102/xx DT101/xx

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DataTalker Owner’s Manual

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Multi-Tech Systems DT101/xx, DT102/xx owner manual DataTalker Owner’s Manual

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Data/Voice/Fax Concentrator Desktop Models DT101, DT102, DT101/xx, DT102/xxRack-Mount Models DT101R, DT102R, DT101R/xx, DT102R/xx Owner’s ManualDataTalker Series Record of RevisionsPatents TrademarksChapter 2 - Configuration Chapter 1 - Introduction and DescriptionChapter 3 - Front and Rear Panel Descriptions ContentsChapter 4 - Unpacking and Configuration Chapter 5 - InstallationChapter 7 - Troubleshooting Chapter 8 - Warranty, Service and Tech SupportAppendixes GlossaryIndex Appendix A - ASCII Conversion ChartPage Chapter 1 - Introduction and Description Chapter 2 - Configuration Examples 1.1 Introduction1.2 About This Manual Chapter 1 - IntroductionChapter 4 - Unpacking and Configuration Chapter 5 - InstallationChapter 7 - Troubleshooting Chapter 8 - Service, Warranty and Tech Support1.3 Product Description +++ATCRFigure 1-2. Block Diagram DataTalker Owner’s Manualcommunications software to the DATA/COMMAND connector on the back panel and configure the data channel for the type of data that is going to be transferred. For example, if an asynchronous device is going to be connected to the data channel, you must set the speed of the channel, the word length, the number of stop bits, whether or not you are going to have parity checking, the flow control type, and other aspects of asynchronous data. After you have configured the data channel, remove the command port device and connect the data channel device, allowing data to be transferred from the asynchronous device to the MultiMux’s input/ output circuitry Chapter 1 - Introduction and Description1.4 System Features 1.4.1 Voice/Fax1.4.2 Data Channel 1.4.3 Composite Link1.4.7 Operational Statistics 1.4.6 DiagnosticsChapter 1 - Introduction and Description 1.5 FCC Regulations for Telephone Line Interconnection DataTalker Owner’s Manual1.6 Canadian Limitations Notice Chapter 1 - Introduction and Description1.7 Specifications 1.7.3 System Control Command Port1.7.1 Async Data Channel 1.7.2 Sync Data Channel1.7.5 Internal Modem 1.7.6 Internal DSU1.7.7 ISDN Terminal Adapter 1.7.8 Voice/Fax Channel1.7.9 Electrical/Physical Desktop ModelsRack-mount Models DataTalker Owner’s ManualChapter 2 - Configuration DataTalker Configurations Valid Voice/Fax ConfigurationsConfiguration 2.1 IntroductionChapter 2 - Configuration 2.2 Configuration 1 - Dial-Up LinkHome Office To configure the DataTalker, enter 1 and press ENTER DataTalker Owner’s ManualChapter 2 - Configuration AT$D1 CR AT&W CR Q CRATDTNumber to DialN0 CR To connect the home office DataTalker to its PC, connect an RS232C cable between the DATA/ COMMAND connector on the DataTalker and an async port on the PC typically, COM1 or COM2. Place DIP switch position 3 on the side of the DataTalker in the OPEN up position to enable the data channel DataTalker Owner’s ManualChapter 2 - Configuration 2.3 Configuration 2 - MMH900 Series with Voice/FaxFigure 2-2. Adding Voice to Data-Only Network DataTalker Owner’s Manual Async19200 EchoChapter 2 - Configuration Composite Link Settings - Internal DSUConfigurations SpeedFigure 2-3. LAN to LAN Configuration 2.4 Configuration 3 - LAN to LANDataTalker Owner’s Manual Chapter 2 - Configuration DataTalker Owner’s Manual ENTERChapter 2 - Configuration The DataTalker knows the type of link device being used by the way a DIP switch is set or by detecting a device installed on the main PC board. In this configuration, a 56K bps internal DSU is used for the composite link device, so when the Composite Link Settings menu is displayed, it is for a DSU2.5 Configuration 4 - PBX to PBX Remote SiteLocal Site Figure 2-4. PBX to PBX ConfigurationChapter 2 - Configuration The terminal adapter menu displays the transmit rate and option 2 allows you to configure the terminal adapter. Use option 2 Configure TA to access the terminal adapter’s built-in configuration menus refer to the ISDN Terminal Adapter Owner’s Manual for details. The Flush Time option is used only with an Alpha microcomputer or Wyse terminal. Enter S and press ENTER to store all configurations DataTalker Owner’s ManualChapter 3 - Front and Rear Panel Descriptions 3.2 Indicators Table 3-1. LED IndicatorsData/Command Indicators 3.1 IntroductionChapter 3 - Front and Rear Panel Descriptions Voice/Fax Channels Composite Link Status28.8/56 28.8K bps/56K bps This composite link speed indicator displays the baud rate of the internal modem 28.8 or DSU 56K. The type of composite link device is indicated by which of the EXT, MDM, DSU, or TA indicators lights 3.3 Connectors 3.3.1 Frame Ground Connector GND3.3.2 POWER Connector 3.3.3 DATA/COMMAND Connector3.3.7 VOICE/FAX CHANNEL 1 E&M Connector 3.3.8 DSU/TA DIGITAL Connector3.3.9 MODEM LEASED Connector 3.3.10 MODEM DIAL-UP Connector3.4 Switches and Shunts 3.4.1 Front Panel Switches3.4.2 Power Switch Chapter 3 - Front and Rear Panel Descriptions3.4.3 DIP Switch 3.4.4 RS232C/V.35 ShuntPosition DataTalker Owner’s ManualChapter 4 - Unpacking and Configuration 4.1 Introduction 4.2 UnpackingDataTalker Owner’s Manual Figure 4-1. Unpacking4.3 Configuration Summary 4.4 Data Port Configuration ConsiderationsChapter 4 - Unpacking and Configuration Connector4.5 Voice/Fax Channel Configuration Considerations DataTalker Owner’s Manual4.6 Composite Link Configuration Considerations Chapter 4 - Unpacking and ConfigurationTable 4-1. Configuration Procedure 4.7 Configuration ProcedureDataTalker Owner’s Manual Chapter 4 - Unpacking and Configuration 6 Apply power to the terminal or PC. Run your PC communications software in terminal mode. Press the ENTER key twice to establish communications with the DataTalker the Main Menu then appearsDataTalker Owner’s Manual Voice/Fax Channel ConfigurationData Port Async/Sync 1 - Async 2 - Sync P - Previous Menu Selection Chapter 4 - Unpacking and Configuration Composite Link ConfigurationAccept the defaults for the first five options ATDTNumber Modem to DialN0 AT$D1 - DTR Dialing command DataTalker Owner’s ManualChapter 4 - Unpacking and Configuration DataTalker Owner’s Manual Chapter 5 - Installation Table 5-1. Cabling Procedure Step Procedure Composite LinkDIP Switch 5.1 IntroductionChapter 5 - Installation MMH2834 Modem, Leased Line Figure 5-3. Leased Line Connection DSUISDN Terminal Adapter Figure 5-4. DSU Line ConnectionExternal Modem, DSU, or ISDN Terminal Adapter Data ChannelVoice/Fax Channel DataTalker Owner’s ManualFigure 5-9. PBX Connection Chapter 5 - InstallationFigure 5-10. PBX E&M Trunk Connection Table 5-2. V.35 Shunt Procedure Step Procedure5.3 V.35 Shunt DataTalker Owner’s Manual5.4 Power-On and Checkout Table 5-3. Power-On and Checkout ProcedureComposite Link Device Chapter 5 - InstallationComposite Link Composite link Data channel Voice/fax channelData Channel Chapter 5 - Installation Voice/Fax Channel DataTalker Owner’s Manual Chapter 6 - Menus 6.1 Introduction 6.2 Configurations MenuDataTalker Owner’s Manual 6.2.1 Data Port Configuration Chapter 6 - MenusDataTalker Owner’s Manual DataTalker A IN IN IN OUT OUT UTComposite Link Facility DataTalker B 8 OUT 6 OUT 22 OUT 4 IN 20 IN 25 IN6.2.2 Sync Data Port Configuration Chapter 6 - MenusVoice/Fax Channel 1 Configuration 6.2.3 Voice/Fax Channel ConfigurationDataTalker Owner’s Manual Local RemoteConfiguration ConfigurationPage Composite Link Settings - Internal MMH2834 6.2.4 Composite Link ConfigurationChapter 6 - Menus Selection x - Enter the number of seconds0 is off P - Previous MenuComposite Link Settings - Internal TA Composite Link Settings - Internal 56K DSUChapter 6 - Menus The Disconnect on Inactivity DOI Timer option signals the terminal adapter to hang up the composite link by dropping DTR to it when the timer expires. When the DOI Timer option is selected, a submenu is displayed in which you can enter the number of minutes that the inactivity timer is set for. The range of the timer in minutes is 01 to 99. The default setting for the timer is three minutes SelectionSelection DataTalker Owner’s ManualComposite Link Settings - External Device Chapter 6 - Menusx - Enter the number of minutes P - Previous Menu x - Enter the number of seconds0 is off P - Previous Menu6.3 Statistics DataTalker Owner’s Manual6.4 Reset Options 6.5 Diagnostic TestsReset Options 1 - Reset Unit 2 - Reset Data and Voice/Fax Channels 3 - Reset Voice/Fax Channel 4 - Reset Voice/Fax Channel6.5.1 Loop Tests Voice Loopback TestInternal DSU Test External Device Test6.6.1 MMV8/16/32 Configuration Options 6.6 Configure Remote UnitChapter 6 - Menus 6.6.2 Quick Setup Warning The memory test will destroy all stored configurtionsWill this unit be installed at the main office? Y/N/Q DataTalker Owner’s ManualTable 6-1. Main Office Installation MMH2834 Modem Dial-upMMH2834 Modem Leased Line Digital DSUConfiguration and installation is complete DataTalker Owner’s ManualTable 6-2. Home Office Installation Step ProcedureChapter 6 - Menus MMH2834 Modem Dial-upPOWER DATA/COMMAND Connector RS232 CableDataTalker Owner’s Manual Chapter 7 - Troubleshooting 7.1 Introduction 7.2 Importance of the Composite Link Statistics ReportReceive Block Errors Link AlarmsChapter 7 - Troubleshooting 7.3 Test Cables7.4 Troubleshooting Guide DataTalker Owner’s ManualData Channel Voice/Fax ChannelTable 7-1. Command Port Troubleshooting Table 7-2. Composite Link Troubleshooting Internal DSUProblem Command port device notProblem Composite link down with CD, CTS, XMT, RD and RCV LEDs on Flashing RXT LEDTable 7-2. Composite Link Troubleshooting Internal DSU SolutionProblem Composite link down with CTS, XMT and RD LEDs on Internal ISDN Terminal AdapterComposite link down with CD, CTS, XMT, RCV and RD LEDs on Chapter 7 - TroubleshootingProblem Composite link down with CTS, XMT, and RD LEDs on Internal MMH2834 ModemSolution DataTalker Owner’s ManualSolutions External Composite Link DeviceFlashing RXT LED Composite link down with CD, CTS and RD LEDs on Chapter 7 - TroubleshootingTable 7-3 Data Channel Troubleshooting ProblemPossible CausesSolutionAsync Data Channel Sync Data ChannelTable 7-4. Voice/Fax Troubleshooting Volume levels not sufficient on local voice/fax channelData throughput slows excessively when voice/fax channel is active FXO to FXO configuration - local telephone does not ringTable 7-4. Voice/Fax Troubleshooting continued No communication on voice/fax channelProblem Solution7.5 Composite Link Settings - Internal DSU Table 7-5. Composite Link Settings - Internal DSUChapter 7 - Troubleshooting Step Procedure7.6 Composite Link Settings - Internal ISDN Terminal Adapter Table 7-6. Composite Link Settings - Internal ISDN Terminal AdapterStep Procedure DataTalker Owner’s Manual7.7 Composite Link Settings - Internal Modem Table 7-7. Composite Link Settings - Internal MMH2834StepProcedure Chapter 7 - Troubleshooting7.8 Composite Link Settings - External Device Table 7-8. Composite Link Settings - External DeviceStep Procedure DataTalker Owner’s Manual7.9 Composite Link Statistics Table 7-9. Composite Link StatisticsChapter 7 - Troubleshooting Step ProcedureDataTalker Owner’s Manual 7.10Data Port Configuration Table 7-10. Data Port ConfigurationChapter 7 - Troubleshooting Step ProcedureData Port Configuration DataTalker Owner’s Manual7.11 Voice/Fax Channel Configuration Table 7-11. Voice/Fax Channel ConfigurationChapter 7 - Troubleshooting Step ProcedureDataTalker Owner’s Manual 7.12Diagnostic Testing Table 7-12. Diagnostic TestingChapter 7 - Troubleshooting Step ProcedureDataTalker Owner’s Manual Chapter 8 - Warranty, Service and Tech Support 8.2 Limited Warranty 8.2.1 On-line Warranty Registration8.1 Introduction DataTalker Owner’s Manual8.3.2 Service Chapter 8 - Warranty, Service and Tech SupportATTN SERVICE OR REPAIRS 8.3 Tech Support8.4 The Multi-Tech BBS To log on to the Multi-Tech BBSTo Download a file If you know the file nameChapter 8 - Warranty, Service and Tech Support 8.5 About the Internetftp//ftp.multitech.com DataTalker Owner’s Manual Appendixes Appendix A - ASCII Conversion Chart CTRL CODE HEX DECCODE HEX CODEAppendix B - RS-232C Interface Specification Appendix B - RS-232C Interface SpecificationSIGNAL INFORMATION SIGNALAppendix C - Cabling Diagrams Channel CablesDataTalker Owner’s Manual To DCE DeviceAppendix C - Cabling Diagrams Composite Link CablingRS232C/V.24 Configured Composite Link V.35 Adapter Cable Configured on a RS232C/V.35 Composite Link1 2 3 4 5 6 7 DataTalker Owner’s Manual1 2 3 4 5 6 7 RJ-48 Cable for Internal DSUVoice/Fax Channel Connectors WireE&M Voice/Fax Channel Cable DSU Back-to-Back CableAppendix D - Flow Control Background DataTalker Owner’s ManualDATATALKER-INITIATED FLOW CONTROL CHANNEL DEVICE INITIATED PACINGAppendix E - MMH2834 Modem S-Registers IntroductionS0 Number of Rings Until Modem Answers S6 Wait Time for Dial ToneS13 Remote Configuration Escape Character S19 Dial-Back TimerS11 Tone Dialing Tone Spacing and Duration S18 Automatic Leased Line RestoralMMH2834 Command Summary Appendix F - MMH2834 Modem Commands F.1 IntroductionAppendix F - MMH2834 Modem Commands COMMAND TYPEDESCRIPTION Negotiate V42 Mode During HandshakeF.2 Dialing Action Commands Dial CommandContinuous Redial A orF.3 Dial Modifier Commands Pulse or Tone Dial PSet Pulse Dial Ratios &P Automatic Pauses in DialingWait for New Dialtone Reverse the Mode of Operation RFlash On Hook “Calling Card” Detect TonesF.4 Phone Number Memory Commands Storing Phone NumbersD...N Number LinkingF.5 Configuration and Default Storage Commands Store Configuration & S-Register Params. in Non-Volitile Memory &WLoading Factory Defaults &F Modem ResetF.6 Command Response Result Code Commands Echo Command Mode CharactersResult Codes Enable/Disable and No Response Answer Result Codes “Multi-Tech” or “Standard AT”Result Codes Verbose/Terse Result Codes Basic and Extended and Call Progress SelectionTERSE VERBOSEDataTalker Owner’s Manual X2 Looks for dial tone only and will not provide a busy responseF.7 Phone Line Conditioning Commands F.8 RS232C Interface Control CommandsEnable or Disable Recognition of Remote Digital Loop Signal Enable/Disable Trellis Coded ModulationF.9 Error Correction Commands V.42 Mode SelectAuto-Reliable Buffering DataTalker Owner’s ManualEnable/Disable Auto-Reliable Fallback Character V.42 Error Correction/300bpsRetransmit Count Appendix F - MMH2834 Modem CommandsData Compression F.10 Compression and Maximum Block Size CommandsMaximum Block Size F.11 Speed Conversion Commands Speed Conversion $BAModem Baud Rate $MB AT$MB28800Serial Port Baud Rate AT$SB115200= 115,200 bps DataTalker Owner’s ManualF.12 Immediate Action Commands Help Screens $HInquiry for Product Code Listing Current Operation Parameters L5, L7ATL8 Listing On-Line DiagnosticsDataTalker Owner’s Manual Glossary GlossaryDataTalker Owner’s Manual Circuit Any closed path through which electrical current can flowGlossary De facto standards A de facto standard is one of two types of voluntary standards recognized by a given market. It is introduced by a single vendor and becomes a standard by its widespread use and acceptance by other vendors. AT&Ts Bell 212A, IBMs Binary Synchronous Protocol or DECs VT-100 terminal protocol are examples of de facto standards. Compare with de jure standardsDataTalker Owner’s Manual 1. The way text is set up on a pageFormat Node Any point within a network which has been assigned an address GlossaryP Parameter RJ-45 An 8-wire modular connector for voice and data circuits DataTalker Owner’s ManualUTP unshielded twisted pair Telephone-type wiring V Threshold A value or condition which, when reached, triggers an eventGlossary Index SymbolsDataTalker Owner’s Manual Index Troubleshooting DataTalker Owner’s Manual