Chapter 4 – Configuring Your MultiVOIP

Logs/Traces

The Logs/Traces window lets you choose how the VOIP administrator receives log reports about the MultiVOIP’s performance and the phone call traffic that is passing through it. The VOIP administrator receives log reports in one of three ways:

In the MultiVOIP program (interface)

Through email (SMTP)

At the MultiVoipManager remote VOIP system management program (SNMP).

If you enable console messages, you can customize the messages included in and excluded from log reports. To do so, click Filters and use the Console Messages Filter Settings window.

If you use the logging function, select the logging option that applies to your VOIP system design.

To use a SysLog Server program for logging, in the SysLog Server group, check the Enable checkbox. The common SysLog logical port number is 514.

If using the MultiVOIP web browser interface for configuration and control of MultiVOIP units, be aware that the web browser interface does not support logs directly. However, when the web browser interface is used, log files can still be e‐mailed to the VOIP administrator. This requires using the SMTP logging option.

“Logs” Window Definitions

Field Name

Values

 

 

Enable Console

Y/N

Messages

 

 

 

Filters (button)

 

 

 

Turn Off Logs

Y/N

 

 

Logs Buttons

 

 

 

GUI

 

 

SNMP

 

 

SMTP

 

 

SysLog Server Enable

Y/N

IP Address

n.n.n.n

 

 

Port

514

 

 

Online Statistics

integer

Updation Interval

 

 

 

Description

Allows MultiVOIP debugging messages to be read by using a basic terminal program like HyperTerminal ™ or equivalent. In most cases, disabled this option because it uses MultiVOIP processing resources. Console messages are meant for IT support personnel.

Click to access secondary window where console messages can be included/excluded by category and on a per‐channel basis.

Check to disable log‐reporting function.

Only one of these three log reporting methods, GUI, SMTP, or SNMP, may be chosen. User must view logs at the MultiVOIP configuration program.

Log messages are delivered to the MultiVoipManager application program. Log messages are sent to user‐specified email address.

Check this item if logging is done with a SysLog Server program.

IP address of computer, in VOIP network, on which SysLog Server program is running.

Logical port for SysLog Server. 514 is commonly used.

Set the interval (in seconds) at which logging information is updated.

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MultiVOIP® Voice/Fax over IP Gateways

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Multitech 810-FX, MVP210 Logs/Traces, Logs Window Definitions, SysLog Server Enable IP Address, Port 514 Online Statistics