MultiVOIP | Multitech 810-FX, 810 MVP210, 810-SS MVP210 instruction

MultiVOIP®

Voice/Fax over IP Gateways

MVP210/410/810

MVP210/410/810‐SS

MVP210/410/810‐FX

User Guide

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Multitech 810-FX, 810 MVP210, 810-SS MVP210, 410 manual MultiVOIP

Contents

MultiVOIP Country By Email By Phone Revision Date Description44 118 959 Contents 108 145 Product Overview Feature Comparison TableMultiVOIP MultiVOIP ‐SS MultiVOIP ‐FX 323 SIP Survivability Interfaces to Help You Use the MultiVOIP Power Boot EthernetOverview of Front Panel LEDs Front Panel LED Definitions Computer Requirements Specifications Safety Warnings Installing and Cabling MultiVOIPUnpacking Your MultiVOIP Safety Recommendations for Rack Installations MVP410/810 models content listInstalling into 19Inch Rack Mounting MVP410 and MVP810 in Racks For an E&M connection Connecting the MVP210 to LAN and Telephone Equipment For a did connection For did channels only MVP210 Circuit Board Pstn MVP-410/810 Rear Panel Installing and Cabling the MultiVOIP Installing MultiVOIP Software Installing Software Installing Software Installing Software Configuring for Voip Communications Check Packet Prioritization Setting IP Address Installing Software Setting Voice/Fax Parameters Fax/Modem Parameters group Setting Interface Parameters MultiVOIP Voice/Fax over IP Gateways Wink Timer field type time, in milliseconds Setting Call Signaling Configuring SIP Call Signal Configuring H.323 Call SignalConfiguring SPP Call Signal Setting the Region or Country Defining the Phone Book Configuring the Outbound Phone Book Saving Your Settings and RebootingConfiguring the Inbound Phone Book Software Categories Covered in This Chapter Configuring Your MultiVOIP Setting up the Web Browser interface Optional Using the Web Browser InterfaceNavigating the Software Ethernet/IP parameters Configuration Information ChecklistInterface parameters Regional parameters Setting Ethernet/IP Field Name Values Ethernet Parameters Ethernet/IP Parameter DefinitionsIP Parameter Fields N.n Parameter Field Name Values Description Diff ServFTP Parameter fields DNS Parameter fields Setting Voice/Fax Parameters Field Name Values Voice/Fax Parameter DefinitionsDtmf Parameters FAX Parameters Coder Parameters Advanced FeaturesNet Coder @ 711, G.729 Field Name Values AutoCall/Offhook Alert Parameters Field Name Values Dynamic Jitter Configurable Payload TypeAuto Disconnect Configuring Interface Parameters FXS Loop Start Interface Parameter Definitions Configuring FXS Loop Start ParametersField Name Values Description Dialing Options fields FXS Options fields Caller ID fields Field Name Values Description Flash Hook Options fieldsModify it and then send them via IP to the remote end point Configuring Message Waiting FXO Parameters Field Name Values Description FXO Interface Parameter DefinitionsDialing Options FXO Options FXO Supervision FXO Supervision Parameter Definitions Enable Silence Detection One‐Way orField Name Values Description Answer Supervision fields Disconnect Supervision fields Field Name Values Description Disconnect Supervision fields Dtmf Tone Pairs697Hz 770Hz 852Hz 941Hz 1209Hz 1336Hz 1447Hz 1633Hz Parameters 53 + PBX extension Interface Parameter Definitions#53 + PBX extension Interface Types Did Interface Parameter Definitions Did ParametersDid Options Not applicable to DID‐DPO interface 323 Call Signaling GateKeeper RAS Parameters Description Call Signaling Parameter DefinitionsVersion 4 Options SIP Password SIP Call Signaling Parameter DefinitionsField Name Values SIP Proxy Parameters Name Configuring SIP Server SIP Server Predefined Endpoint Parameters Contact Information SPP General Options SPP Call Signaling Parameter DefinitionsClient Options Registrar Options Snmp Parameter Definitions Configuring SnmpTrap Manager Parameters Configuring Regional Parameters Regional Parameter Definitions Default ‐16dBStandard Tones fields MVP210 Not applicable toUser Defined Tones fields Alphanumeric Tone Pair Values Custom Tone‐Pair Settings DefinitionsCadence Duration in milliseconds Email Address for Voip for email call log reporting Configuring Smtp Parameters Alpha‐numeric Smtp Parameters DefinitionsEmail address Mail Criteria Field Description Custom Fields DefinitionsFrom Details Field Radius Radius Attributes Definitions Radius Window Field DefinitionsFrom Details To Details Logs/Traces SysLog Server Enable IP AddressLogs Window Definitions Port 514 Online Statistics NAT Traversal Field Name Values Enable StunNAT Traversal Definitions Copying Parameters to Other Channels Supplementary Services Combination of digits or characters * or # Supplementary Services Parameter DefinitionsAny combination of digits or characters * or # Separate identifier Field Name Supplementary Services Definitions Save & Reboot Save SettingsSettings Connection Fixing a COM Port Problem Troubleshooting Software IssuesFixing Cabling Problems Identify Remote Voip Site to Call Configuring the Phone BookIdentify Voip Protocol to be Used Configuring the Outbound Phonebook Initially Configuring the PhonebookBefore You Begin Click OK to exit from the Add/Edit Outbound Phonebook window Configuring the Inbound Phonebook Outbound Phone Book/List Entries Phone Book Descriptions Add/Edit Outbound Phone Book Not used in North America Add/Edit Outbound Phone Book Field Definitions-FX models do not support H.323 -SS and -FX models do not support H.323 SPP Fields Field Name Values Description SIP FieldsAdvanced Alternate Routing Field Definitions Configuring Alternate Routing Inbound Phone Book/List Entries Add/Edit Inbound Phone Book Call Forward Parameters Add/Edit Inbound Phone Book Field DefinitionsSeries models Series Authorized User Name and Password for SIP Phone Book Save and Reboot North America Phonebook Examples Configuring the Phone Book Configuring the Phone Book Free Voip Calls Europe 100 MultiVOIP Voice/Fax over IP Gateways MultiVOIP Voice/Fax over IP Gateways 101 102 MultiVOIP Voice/Fax over IP Gateways MultiVOIP Voice/Fax over IP Gateways 103 104 MultiVOIP Voice/Fax over IP Gateways CID Name Melvin Jones Time Stamp Date 05/31 Time142pm Variations of Caller ID Without 106 MultiVOIP Voice/Fax over IP Gateways Edwin Smith CID Number 108 MultiVOIP Voice/Fax over IP Gateways Using the Software Nn.nn System Information Parameter DefinitionsNn.nn.nn Call Progress Statistics Section110 MultiVOIP Voice/Fax over IP Gateways Call Details Call Progress Details Field Definitions Logs Field Name Values Supplementary Services StatusIdentifier + identifier Special Buttons Logs Window Details Field Definitions Gateway Name Alphanumeric IP Address Supplementary Services Info IP Statistics Total Packets IP Statistics Field DefinitionsTCP Packets RTP Packets Link Management window Field Definitions Link ManagementField Name Values Monitor Link fields Link Status Parameters Registered Gateway Details Field Definitions Registered Gateway DetailsColumn Headings Description Alphanumeric IP Address GateKeepers ServersGatekeepers Statistics, Servers Field Definitions SIP Proxies Statistics, Servers Field Definitions SIP ProxiesType Primary Alternate Status Registered Not registered SPP Registrars Statistics, Servers Field Definitions SPP RegistrarsType Primary Predefined Status Registered, not Advanced Coder Types Range in Kbps default Increments in KbpsPacketization Time Packetization Ranges and Increments Recommendations MultiVOIP Program Menu MultiVOIP Program Menu ItemsMenu Selection 124 MultiVOIP Voice/Fax over IP Gateways Updating Firmware Identifying Current Firmware Version Implementing a Software Upgrade 126 MultiVOIP Voice/Fax over IP Gateways Downloading Firmware Downloading Factory Defaults 128 MultiVOIP Voice/Fax over IP Gateways Downloading IFM Firmware MultiVOIP Voice/Fax over IP Gateways 129 130 MultiVOIP Voice/Fax over IP Gateways Setting and Downloading User Defaults Windows Interface Setting a Password 132 MultiVOIP Voice/Fax over IP Gateways Web Browser Interface Upgrading Software 134 MultiVOIP Voice/Fax over IP Gateways FTP Server File Transfers Downloads MultiVOIP Voice/Fax over IP Gateways 135 Firmware bin file Mvpt1Ftp.bin File Type File Names DescriptionR2brazilFtp.cas 136 MultiVOIP Voice/Fax over IP Gateways MultiVOIP Voice/Fax over IP Gateways 137 138 MultiVOIP Voice/Fax over IP Gateways MultiVOIP Web Browser interface Overview Web Browser Interface 140 MultiVOIP Voice/Fax over IP Gateways Setting Up SysLog Server Functions Ethernet Connector Command CableRJ‐45 Connector End‐to‐End Pin Info RJ‐45 Ethernet Connector Pin Circuit Signal Name Pin Functions E&M Interface Voice/Fax Channel ConnectorsPin Functions FXS/FXO Interface Pin Description Function Well Known Port Numbers Appendix B TCP/UDP Port AssignmentsPort Number Assignment List Function Port Number Procedure Overview Appendix C Installing an MVP428 Upgrade CardInstalling the Card 146 MultiVOIP Voice/Fax over IP Gateways Standoff locations 2 at LED edge Board top view Appendix D Regulatory Information EMC, Safety, and R&TTE Directive ComplianceFCC Part 15 Class a Statement Industry Canada FCC Part 68 Telecom 150 MultiVOIP Voice/Fax over IP Gateways 依照中国标准的有毒有害物质信息 Appendix F C-ROHS HT/TS Substance Concentration 152 MultiVOIP Voice/Fax over IP Gateways Index Voice/FAX parameter definitions Updating firmware