Chapter 5 – Configuring the Phone Book
Initially Configuring the Phonebook
This section describes setting up the phone book. It provides examples that help you enter the correct numbers for proper MultiVOIP operation.
Initially, you set up two VOIP locations and establish VOIP communication. Once this is accomplished, you can easily add other VOIP sites to the network.
Before You Begin
Before you configure the phone book:
●Obtain access to another VOIP that you can call for testing.
●Make sure the VOIP is at a remote location, typically somewhere outside of your building.
●Obtain the phone number and IP address for the remote site. It is assumed that the MultiVOIP is operating with a PBX.
Configuring the Outbound Phonebook
1.Open the MultiVOIP program. (Start MultiVOIP xxx Configuration)
2.Go to Phone Book Outbound Phonebook Add Entry.
3.Record the calling code of the remote VOIP (area code, country code, city code, and so on) to be called. Follow the example that best fits your situation:
North America,
Long‐Distance Example Technician in Seattle (area 206) must set up one VOIP there, another in Chicago (area 312, downtown).
Answer: Write down 312.
Euro, National Call Example
Technician in central London (area 0207) to set up VOIP there, another in Birmingham (area 0121). Answer: write down 0121.
Euro, International Call Example
Technician in Rotterdam (country 31; city 010) to set up one VOIP there, another in Bordeaux (country 33; area 05).
Answer: write down 3305.
4.Suppose you want to call a phone number outside of your building using a phone station that is an extension from your PBX system (if present). What digits must you dial? Often a “9” or “8” must be dialed to “get an outside line” through the PBX (that is, to connect to the PSTN). Generally, “1 “or “11” or “0” must be dialed as a prefix for calls outside of the calling code area (long‐distance calls, national calls, or international calls).
Write down the digits you must dial before you can dial a remote area code.
North America,
Long‐Distance Example Seattle/Chicago system.
Seattle VOIP works with PBX that uses “8” for all VOIP calls. “1” must immediately precede area code of dialed number.
Answer: write down 81.
Euro, National Call Example
London/Birmingham system. London VOIP works with PBX that uses “9” for all out‐of‐building calls whether by VOIP or by PSTN. “0” must immediately precede area code of dialed number.
Answer: write down 90.
Euro, International Call Example
Rotterdam/Bordeaux system. Rotterdam VOIP works with PBX where “9” is used for all out‐of‐ building calls. “0” must precede all international calls.
Answer: write down 90.
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