Chapter 5 – Configuring the Phone Book
Configuring the Inbound Phonebook
1.Open the MultiVOIP program. (Start MultiVOIP xxx Configuration)
2.Go to Phone Book Inbound Phonebook Add Entry.
3.In the Remove Prefix field, type the local calling code (area code, country code, city code, and so on) preceded by any other access digits that are required to reach your local site from the remote VOIP location. Think of it as though the call were being made through the PSTN – even though it is not.
North America,
Long‐Distance Example Seattle/Chicago system. Seattle is area 206. Chicago employees must dial 81 before dialing any Seattle number on the VOIP system.
Answer: 1206 is prefix to be removed by local (Seattle) VOIP.
Euro, National Call Example
London/Birmingham system. Inner London is 0207 area. Birmingham employees must dial 9 before dialing any London number on the VOIP system.
Answer: 0207 is prefix to be removed by local (London) VOIP.
Euro, International Call Example
Rotterdam/Bordeaux system. Rotterdam is country code 31, city code 010. Bordeaux employees must dial 903110 before dialing any Rotterdam number on the VOIP system.
Answer: 03110 is prefix to be removed by local (Rotterdam) VOIP.
4.In the Add Prefix field, type digits that must be dialed from your local VOIP to access the PSTN.
North America,
Long‐Distance Example Seattle/Chicago system.
On Seattle PBX, “9” is used to get an outside line.
Answer: Local (Seattle) VOIP adds 9 as prefix.
Euro, National Call Example
London/Birmingham system.
On London PBX, “9” is used to get an outside line.
Answer: Local (London) VOIP add 9 as prefix.
Euro, International Call Example
Rotterdam/Bordeaux system. On Rotterdam PBX, “9” is used to get an outside line.
Answer: Local (Rotterdam) VOIP adds 9 as prefix.
5.In the Channel Number field, enter Hunting. The hunting value means the VOIP unit assigns the call to the first available channel. If desired, you can assign specific channels to specific incoming calls, that is, to any set of calls received with a particular incoming dialing pattern.
6.In the Description field, type the ultimate destination of the calls. For example, in a New York City VOIP system, “incoming calls to Manhattan office,” might describe a phonebook entry, as might the descriptor “incoming calls to NYC local calling area.” Ensure the description makes the routing of calls easy to understand. The field is limited to 40 characters.
North America,
Long‐Distance Example Seattle/Chicago system. Possible Description:
Free Seattle access, all employees
Euro, National Call Example
London/Birmingham system. Possible Description: Local‐rate London access, all employees
Euro, International Call Example
Rotterdam/Bordeaux system. Possible Description: Local‐rate Rotterdam access, all employees
7.Repeat steps 2‐6 for each inbound phonebook entry. When all entries are complete, go to step 8.
8.To exit the inbound phonebook, click OK.
9.Click Save Setup. Select Save and Reboot. Click OK.
The initial inbound phonebook configuration is complete.
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