Getting started

About this guide

This user guide describes how to use the web-based resources of My CallPilot. The instructions and screen images shown in this guide provide general information for using My CallPilot through a web client. Specific details can vary, depending on your computer operating system and the features available for your CallPilot mailbox.

For further assistance, refer to the My CallPilot online Help.

What you need

You can access My CallPilot from any computer with Internet access and a web browser configured for My CallPilot. Before you start to use My CallPilot, ensure that the computer you are using is set up according to the following requirements:

Windows-based hardware and software

„Windows 2000 Professional, or Windows XP Professional

„Windows Server 2003 Standard with IIS 6.0

„Internet Explorer 6.0; Netscape 6.2, 7.0, 7.1, 7.2; or Mozilla 1.7.x and Mozilla FireFox 1.0 on RedHat Linux 9 Operating System

„Sound card and speakers for playing voice messages on your computer

„A microphone connected to your computer, or a telephone situated near your computer, for recording voice messages

Macintosh-based hardware and software

„PowerPC G3 processor or newer (PowerPC G4 preferred)

„Mac OS X, 9.0 or 9.1(preferred)

„RedHat Linux 9 Operating System

Note: The Mac My CallPilot Web Client software is not designed for compatibility with Mac OS X. Although this version of the CallPilot application can run in OS 9.0 and 9.1 Compatibility mode, the CallPilot application may crash or behave erratically.

„Internet Explorer 5.1

„QuickTime version 4.0

„AppleScript version 1.3

„TCP/IP network connection of at least 56 Kbit/s

„MacOS-supported sound output device (speakers)

„MacOS-supported sound input device (microphones)

Note: The type of microphone to use depends on the type of Macintosh the user has, and a microphone designed for a Windows-based PC often does not work. Some older PowerPC Macs require a PlainTalk microphone, or similar. The system administrator should verify that the user has a working microphone and speaker setup before installing My CallPilot.

Linux-based software

„Red Hat Linux 9

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Nortel Networks CallPilot Desktop Messaging manual About this guide, What you need