Nortel Networks CallPilot Desktop Messaging guide

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Searching External E-mail Address Books (LDAP databases)

The LDAP text boxes you can specify for your e-mail account (refer to Setting up links to your e-mail accounts, on page 53) allow My CallPilot to search external LDAP databases, which in turn allows you to search for an e-mail address in your corporate Address Book.

Note: This ability requires the administrator to enter the correct searchbase, host/IP and login info (if needed) for the external LDAP server. This information must be entered in CallPilot Manager when the External E-mail server is defined.

You can enter user log in credentials, if needed, inside My CallPilot.

Once these text boxes are properly configured, you can search the external Address Book when composing a new external e-mail server message (just as you do when composing a CallPilot message).

To access the Address Book, you simply click on the Address Book button, or To links in the My CallPilot Compose page.

The following shows an example of an external e-mail server Address Book in My CallPilot:

Note that the Address Book is tied to the current server you are using (that is, the inbox you are displaying). Therefore, when you compose a new CallPilot message, the Address Book displays addresses only from the CallPilot server. When you compose a new Exchange message, the Address Book displays addresses only from the Exchange server, and so on.

Non-personal distribution lists can appear in the results if, and only if, the server is configured to return them through a standard anonymous LDAP query.

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Nortel Networks CallPilot Desktop Messaging manual Searching External E-mail Address Books Ldap databases

Contents

L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help from the Nortel Web site Getting Help over the phone from a Nortel Solutions CenterGetting Help through a Nortel distributor or reseller Page Welcome to My CallPilot About this guide What you need To download audio players Peripheral hardware and software Audacity Gnome Sound Recorder Krecord Logging To log out Logging in to environments with multiple CallPilot servers To check for new messages CallPilot Messages tabYour Message List To open a message To delete a message Playing voice messages To play a voice message the quick way Windows onlyPage Viewing fax messages To view a fax messagePage Composing voice messages To record and send a new voice message Your Message List, click Compose. a new message page opens To save a newly created voice message as a file Composing fax and text messages To create and save a fax file To compose and send a fax or text message Compose Fax dialog box Macintosh version Calling the sender of a message Page Page Forwarding and replying to messages To forward or reply to a message Adding attachments to messages To attach a file to a message Setting message options To set message options To address a message from the Address Book Addressing messagesTo address a message in Special Addresses Searching External E-mail Address Books Ldap databases CallPilot Features tab Greetings For Internet Explorer users For Netscape Navigator users Recording a greeting Setting an expiry date Removing voice greetings and personal verification Correctly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page Managing personal distribution lists To edit, delete, or create personal distribution lists Changing your CallPilot password To assign a custom operator number for callers To turn Auto Login on or off and define allowed numbersChanging your telephone options To set times and options for blocking messages from callersPage Setting up telephone access to e-mail To set up an e-mail account for telephone access To turn Auto printing on or off To change the default printerChanging fax printing options To turn fax separator page printing on or off Setting up links to your e-mail accounts To set up an e-mail link To configure an external e-mail server Page Page To change Message List columns Setting messaging preferencesTo add a signature To change environment settings Macintosh Preferences window Choosing a home page for My CallPilot To compose and send a new message Mail tabTo forward and reply to messages Useful Information tab Protecting the security of your mailbox Notification message format Configuration steps Requirements To create a notification folder To route notification messages to the holding folderPage Page Configuring BlackBerry Desktop Manager To configure e-mail redirection To set up deletion of notification messages Automatically removing notification messages To activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot