Nortel Networks CallPilot Desktop Messaging manual

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Searching External E-mail Address Books (LDAP databases)

The LDAP text boxes you can specify for your e-mail account (refer to Setting up links to your e-mail accounts, on page 53) allow My CallPilot to search external LDAP databases, which in turn allows you to search for an e-mail address in your corporate Address Book.

Note: This ability requires the administrator to enter the correct searchbase, host/IP and login info (if needed) for the external LDAP server. This information must be entered in CallPilot Manager when the External E-mail server is defined.

You can enter user log in credentials, if needed, inside My CallPilot.

Once these text boxes are properly configured, you can search the external Address Book when composing a new external e-mail server message (just as you do when composing a CallPilot message).

To access the Address Book, you simply click on the Address Book button, or To links in the My CallPilot Compose page.

The following shows an example of an external e-mail server Address Book in My CallPilot:

Note that the Address Book is tied to the current server you are using (that is, the inbox you are displaying). Therefore, when you compose a new CallPilot message, the Address Book displays addresses only from the CallPilot server. When you compose a new Exchange message, the Address Book displays addresses only from the Exchange server, and so on.

Non-personal distribution lists can appear in the results if, and only if, the server is configured to return them through a standard anonymous LDAP query.

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