Nortel Networks CallPilot Desktop Messaging instruction

Mozilla 1.7x browser

Audacity 1.2.x, Gnome Sound recorder 2.x, and Krecord 1.1 audio applications

Peripheral hardware and software

Video display and monitor with 8-bit (256-color) 800 x 600 capability (1024 x 768 16-bit color preferred)

Nortel Fax Driver and CallPilot Desktop Messaging to create faxes

CallPilot Player to play and record voice messages. An embedded version of the CallPilot Player (shown in this guide) may appear in your inbox and voice messages. (For required settings, see Setting messaging preferences, on page 57.) Some Windows-based systems and all Macintosh systems do not display the embedded player. If not, you are be prompted to download the CallPilot Player. If you are on a Windows-based platform and are only playing messages, not recording, you can use the Microsoft Windows Media Player, or another WAV- compatible media player. These players do not function in exactly the same way as the CallPilot Player described in this guide.

LAN (Ethernet), ISDN, ADSL, or dial-up modem connection to the CallPilot server for accessing CallPilot messages

To download audio players

You need an audio player to play and record voice messages. The first time you log in to My CallPilot, My CallPilot checks to see that an audio player is installed. If one is not installed, you are prompted to download the CallPilot Player. Follow the instructions to start the download and installation process. If you need to re-install a player at a later time:

1Click Downloads on the CallPilot Features main page.

Select the CallPilot Player or other audio player from the list. The various downloadable players are shown below.

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Nortel Networks CallPilot Desktop Messaging manual To download audio players, Peripheral hardware and software

Contents

L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help through a Nortel distributor or reseller Getting Help over the phone from a Nortel Solutions CenterGetting Help from the Nortel Web site Page Welcome to My CallPilot What you need About this guide Peripheral hardware and software To download audio players Audacity Gnome Sound Recorder Krecord Logging Logging in to environments with multiple CallPilot servers To log out To open a message CallPilot Messages tabYour Message List To check for new messages To delete a message To play a voice message the quick way Windows only Playing voice messagesPage To view a fax message Viewing fax messagesPage Composing voice messages Your Message List, click Compose. a new message page opens To record and send a new voice message To save a newly created voice message as a file To create and save a fax file Composing fax and text messages Compose Fax dialog box Macintosh version To compose and send a fax or text message Calling the sender of a message Page Page To forward or reply to a message Forwarding and replying to messages To attach a file to a message Adding attachments to messages To set message options Setting message options To address a message in Special Addresses Addressing messagesTo address a message from the Address Book Searching External E-mail Address Books Ldap databases CallPilot Features tab For Internet Explorer users Greetings For Netscape Navigator users Recording a greeting Removing voice greetings and personal verification Setting an expiry date Correctly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page To edit, delete, or create personal distribution lists Managing personal distribution lists Changing your CallPilot password To set times and options for blocking messages from callers To turn Auto Login on or off and define allowed numbersChanging your telephone options To assign a custom operator number for callersPage To set up an e-mail account for telephone access Setting up telephone access to e-mail To turn fax separator page printing on or off To change the default printerChanging fax printing options To turn Auto printing on or off To set up an e-mail link Setting up links to your e-mail accounts To configure an external e-mail server Page Page To add a signature Setting messaging preferencesTo change Message List columns Macintosh Preferences window To change environment settings Choosing a home page for My CallPilot To forward and reply to messages Mail tabTo compose and send a new message Useful Information tab Protecting the security of your mailbox Notification message format Requirements Configuration steps To route notification messages to the holding folder To create a notification folderPage Page To configure e-mail redirection Configuring BlackBerry Desktop Manager Automatically removing notification messages To set up deletion of notification messages To activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot