Nortel Networks CallPilot Desktop Messaging specification

Protecting the security of your mailbox

Because My CallPilot is a web-based product, it is important to take precautions to protect the security of your mailbox.

If your administrator has enabled SSL encryption, you can use the Secure Login feature for greater security. See To log in using secure login, on page 14.

When you have finished using My CallPilot, make sure that you log out. If you go to a web site outside of My CallPilot without logging out, CallPilot does not log out immediately. This can make your CallPilot information vulnerable to hackers. If you want to visit a web site without exiting My CallPilot, use a separate browser window to view the other site.

You can set CallPilot to log out automatically after a short time, such as 5 or 10 minutes. See Setting messaging preferences, on page 57.

If you use a public or shared workstation, avoid using the Remember Password option when you log in to My CallPilot. If this option is selected, others can access your CallPilot mailbox.

If you use a public or shared workstation, you should empty the browser cache after a CallPilot session. For information about your browser cache, see your browser online Help.

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Nortel Networks CallPilot Desktop Messaging manual Protecting the security of your mailbox

Contents

L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help through a Nortel distributor or reseller Getting Help over the phone from a Nortel Solutions CenterGetting Help from the Nortel Web site Page Welcome to My CallPilot About this guide What you need To download audio players Peripheral hardware and software Audacity Gnome Sound Recorder Krecord Logging To log out Logging in to environments with multiple CallPilot servers To check for new messages CallPilot Messages tabYour Message List To open a message To delete a message Playing voice messages To play a voice message the quick way Windows onlyPage Viewing fax messages To view a fax messagePage Composing voice messages To record and send a new voice message Your Message List, click Compose. a new message page opens To save a newly created voice message as a file Composing fax and text messages To create and save a fax file To compose and send a fax or text message Compose Fax dialog box Macintosh version Calling the sender of a message Page Page Forwarding and replying to messages To forward or reply to a message Adding attachments to messages To attach a file to a message Setting message options To set message options To address a message in Special Addresses Addressing messagesTo address a message from the Address Book Searching External E-mail Address Books Ldap databases CallPilot Features tab Greetings For Internet Explorer users For Netscape Navigator users Recording a greeting Setting an expiry date Removing voice greetings and personal verification Correctly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page Managing personal distribution lists To edit, delete, or create personal distribution lists Changing your CallPilot password To assign a custom operator number for callers To turn Auto Login on or off and define allowed numbersChanging your telephone options To set times and options for blocking messages from callersPage Setting up telephone access to e-mail To set up an e-mail account for telephone access To turn Auto printing on or off To change the default printerChanging fax printing options To turn fax separator page printing on or off Setting up links to your e-mail accounts To set up an e-mail link To configure an external e-mail server Page Page To add a signature Setting messaging preferencesTo change Message List columns To change environment settings Macintosh Preferences window Choosing a home page for My CallPilot To forward and reply to messages Mail tabTo compose and send a new message Useful Information tab Protecting the security of your mailbox Notification message format Configuration steps Requirements To create a notification folder To route notification messages to the holding folderPage Page Configuring BlackBerry Desktop Manager To configure e-mail redirection To set up deletion of notification messages Automatically removing notification messages To activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot