Nortel Networks CallPilot Desktop Messaging guide

password in My CallPilot as well.

To configure an external e-mail server

My CallPilot supports various settings when configuring an external e-mail server. Some of these settings are configured in CallPilot Manager, while others are specified in My CallPilot. This allows My CallPilot to work correctly in situations where the user's corporate IMAP, SMTP and LDAP servers are on different hosts.

The settings include the host/IP address and port number of the SMTP server, and numerous external LDAP server settings. Consult your administrator if you are required to change these settings and are uncertain of the appropriate entries.

Note: If the corporate e-mail servers (IMAP, SMTP, and LDAP) support SSL (Secure Port), the administrator should check the corresponding "This server requires a secure connection" check box to ensure that CallPilot Manager also uses SSL.

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Nortel Networks CallPilot Desktop Messaging manual To configure an external e-mail server

Contents

L l P i l o t TM CallPilot Desktop Messaging User Guide for My CallPilot Page Page Contents Page Getting Help over the phone from a Nortel Solutions Center Getting Help from the Nortel Web siteGetting Help through a Nortel distributor or reseller Page Welcome to My CallPilot About this guide What you need To download audio players Peripheral hardware and software Audacity Gnome Sound Recorder Krecord Logging To log out Logging in to environments with multiple CallPilot servers To check for new messages CallPilot Messages tabYour Message List To open a message To delete a message Playing voice messages To play a voice message the quick way Windows onlyPage Viewing fax messages To view a fax messagePage Composing voice messages To record and send a new voice message Your Message List, click Compose. a new message page opens To save a newly created voice message as a file Composing fax and text messages To create and save a fax file To compose and send a fax or text message Compose Fax dialog box Macintosh version Calling the sender of a message Page Page Forwarding and replying to messages To forward or reply to a message Adding attachments to messages To attach a file to a message Setting message options To set message options Addressing messages To address a message from the Address BookTo address a message in Special Addresses Searching External E-mail Address Books Ldap databases CallPilot Features tab Greetings For Internet Explorer users For Netscape Navigator users Recording a greeting Setting an expiry date Removing voice greetings and personal verification Correctly identify you when leaving a voice message Setting up message notification Setting Up Message Forwarding Page Page Page Page Managing personal distribution lists To edit, delete, or create personal distribution lists Changing your CallPilot password To assign a custom operator number for callers To turn Auto Login on or off and define allowed numbersChanging your telephone options To set times and options for blocking messages from callersPage Setting up telephone access to e-mail To set up an e-mail account for telephone access To turn Auto printing on or off To change the default printerChanging fax printing options To turn fax separator page printing on or off Setting up links to your e-mail accounts To set up an e-mail link To configure an external e-mail server Page Page Setting messaging preferences To change Message List columnsTo add a signature To change environment settings Macintosh Preferences window Choosing a home page for My CallPilot Mail tab To compose and send a new messageTo forward and reply to messages Useful Information tab Protecting the security of your mailbox Notification message format Configuration steps Requirements To create a notification folder To route notification messages to the holding folderPage Page Configuring BlackBerry Desktop Manager To configure e-mail redirection To set up deletion of notification messages Automatically removing notification messages To activate AutoArchive CallPilot Desktop Messaging User Guide for My CallPilot