20 Chapter 3 Setting up your mailbox
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Changing your mailbox password
You can change your mailbox password at any time. A password must be from four to eight digits
long and cannot start with zero. It is recommended that you change your password every 30 days.
Keep your mailbox secure by choosing an uncommon password, not a predictable password like
1234 or 1111. Avoid giving your password to your co-workers. If someone else knows your
password, they can access your mailbox and listen to or delete your messages.

To change your password

Password l ock-out

For security reasons, the System Administrator can assign each mailbox a maximum number of
incorrect password attempts. If the number is reached, you are locked out. You cannot access your
mailbox until the password is reset. Ask your System Administrator to reset the password.

Password expiry

Mailboxes can be assigned a maximum number of days that a password remains active. If you
open your mailbox after your password expires, you hear the mess age “Your current passwor d has
expired.You must change your password. Please enter your new password, then press £.”
1Press ≤·°⁄.
Follow the voice prompts or the display buttons to open your
mailbox.
2If you use the CallPilot interface:
•Press °› to open the Mailbox Password menu
• Go to step 3
If you use the Norstar Voice Mail interface:
•Press ADMIN or °
•Press PSWD or ›
• Go to step 3
3Enter your new mailbox password and press OK or £.
4Re-enter your new mailbox password and press OK or £.
5Press ® to end the session.
Pswd:
RETRY OK
Again:
RETRY OK