98 Chapter 12 Broadcast and Information messages

Recording an Information mailbox greeting

Before you record an Information mailbox greeting, you must determine what the greeting includes. Be sure to include important times and dates.

For example: “Paddy’s Dance Studio proudly presents an extravaganza of dance. The entertainment begins at 8:00 pm on the fourth of July. Toddlers tap is in the White Room. Folk dance is in the Green Room. Classical ballet is in the Pink Room. Contemporary jazz is in the Blue Room. The studio and recital rooms are located at 222 Main Street.”

Write the greeting down and practice reading it aloud. When you are confident the greeting includes everything you want it to, record the greeting. If you are using a phone system with bilingual capability, you must record the Information mailbox greeting in both languages.

An Information mailbox greeting can be either a Primary or an Alternate mailbox greeting.

To record an Information mailbox greeting

Log:

QUIT RETRY OK

Primary greeting

REC PLAY QUIT

Record greeting?

RETRY PAUSE OK

Accept greeting?

RETRY PLAY OK

Primary greeting

REC PLAY QUIT

1Press ·°⁄.

Enter the mailbox number and password, then press OK or £.

The System Administrator creates the password when they initialize the mailbox. Ask the System Administrator for the Information mailbox password.

2Press REC or .

3At the sound of the tone, record the Information mailbox greeting. Press OK or £when you are done.

4Press OK or £to accept the recording or

press PLAY or to listen to the greeting or

press RETRY or ¤to rerecord the greeting.

5Press QUIT or £to end the session.

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Nortel Networks P0919417 03 manual Recording an Information mailbox greeting, To record an Information mailbox greeting