48 Chapter 7 Sending messages
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Searching the Company Directory
If you know the name but not the mailbox number of someone you want to send a message to, you
can search the Company Directory. You can find any initialized mailbox by searching the
Company Directory. By default, you can press ⁄⁄ to search the Company Directory, but the
System Administrator can change the dialpad buttons.
If the Company Directory is not enabled:
•the DIR display option for Norstar Voice Mail does not appear on the display
•the NAME display option for CallPilot does not appear on the display
• you do not hear a the voice prompt that announces the dialpad buttons to press for the
Company Directory

To search the Company Directory

1Press ≤·°‚.
2If you use the CallPilot interface:
•Press NAME or ⁄⁄ to search the Company Directory
• Go to step 3
If you use the Norstar Voice Mail interface:
•Press DIR or £ to sear ch th e Company Directory
• Go to step 3
3Use the dialpad buttons associated with the first three or fo ur letters
of the mailbox owner’s name to locate and select the person’s
mailbox.
Enter the last name, first name or both names depending on how
your system is set up.
This display shows an example of a prompt for a mailbox owner’s
last name. For example, to enter the letters “Wayn” enter
·¤·fl.
4In this example, the name of the mailbox owner, Paul Wayne
appears on the display and is announced. To accept the mailbox
owner, press OK or £
or
if you do not want the person who is shown, press NEXT or ⁄ to
see the next matching name.
5The greeting of the mailbox owner plays. If the mailbox o wner you
select does not have a Personal greeting recorded and selected, you
hear their Company Directory recording.
Last name:
OK
Wayne, Paul
RETRY NEXT OK
Wayne, Paul