30 Chapter 5 Greetings
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Choosing a Primary or Alternate mailbox greeting
If you record a Primary and an Alternate mailbox greeting, you must choose which greeting plays.
If you do not choose a greeting, the Primary mailbox greeting plays automatically.
If you choose the Alternate mailbox greeting, you must set whether the mailbox accepts messages.
If you choose Yes your mailbox receives messa ges in the normal way.
If you choose No:
• Messages cannot be left in the mailbox.
• The Alternate mailbox greeting takes precedence over all other greetings.
• If a caller presses a button to fast forward the message, they hear a voice pro mpt that says this
is a special greeting.
• If a caller presses a button to send a fax, the fax goes to the General Delivery Mailbox, not
your personal mailbox.
If you choose the Alternate mailbox greeting, remember to change back to the Primary mailbox
greeting at the appropriate time.

To choose a Primary or Alternate mailbox greeting

1Press ≤·°⁄.
Follow the voice prompts or the display button options on your
telephone to open your mailbox.
2If you use the CallPilot interface:
•Press °¤ to open the Greetings Options menu
• Go to step 3
If you use the Norstar Voice Mail interface:
•Press ADMIN or °
•Press GREET or ¤
• Go to step 3
3Press CHOOSE or ¤ to select a greeting.
4Press PRIME or ⁄ to select the Primary mailbox greeting and
go to step 6
or
press ALT or ¤ to select the Alternate mailbox greeting and
go to step 5.
Greeting options
REC CHOOSE C FWD
Use greeting:
PRIME ALT QU IT