30 Chapter 5 Greetings

Choosing a Primary or Alternate mailbox greeting

If you record a Primary and an Alternate mailbox greeting, you must choose which greeting plays. If you do not choose a greeting, the Primary mailbox greeting plays automatically.

If you choose the Alternate mailbox greeting, you must set whether the mailbox accepts messages. If you choose Yes your mailbox receives messages in the normal way.

If you choose No:

Messages cannot be left in the mailbox.

The Alternate mailbox greeting takes precedence over all other greetings.

If a caller presses a button to fast forward the message, they hear a voice prompt that says this is a special greeting.

If a caller presses a button to send a fax, the fax goes to the General Delivery Mailbox, not your personal mailbox.

If you choose the Alternate mailbox greeting, remember to change back to the Primary mailbox greeting at the appropriate time.

To choose a Primary or Alternate mailbox greeting

1Press ·°⁄.

Follow the voice prompts or the display button options on your telephone to open your mailbox.

2If you use the CallPilot interface:

Press °¤to open the Greetings Options menu

Go to step 3

If you use the Norstar Voice Mail interface:

Press ADMIN or °

Press GREET or ¤

Go to step 3

Greeting options

REC CHOOSE CFWD

Use greeting:

PRIME ALT QUIT

3Press CHOOSE or ¤to select a greeting.

4Press PRIME or to select the Primary mailbox greeting and go to step 6

or

press ALT or ¤to select the Alternate mailbox greeting and go to step 5.

P0919417 03

Page 30
Image 30
Nortel Networks P0919417 03 manual Choosing a Primary or Alternate mailbox greeting