28 Chapter 5 Greetings
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Personalized mailbox greeting
Personalized mailbox greetings are available only if you r compan y s ubscr ibes t o Call er ID ( CLID)
service from your local telephone company. For more information about CLID, ask your System
Administrator.
A Personalized mailbox greeting plays to callers based on the caller’s telephone number. CallPilot
recognizes the assigned incoming telephone number and plays the Personalized mailbox greeting.
For example, “Hi Susan. I may have missed your call, but I don’t want to miss meeting you for
lunch. See you at noon.”
Recording technique for mailbox greetings
When you record your mailbox greetings, remember to speak clearly and at a pace that is easy to
understand. After you record a greeting, you can replay it before you accept it. You can record or
change a greeting from any two line display telephone.
If you are away from the office, you can record a greeting from an y t one dia l tel ephone. When you
record a greeting, do not use the Handsfree feature. You get better results if you speak directly into
the handset.