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Troubleshooting

Email ABBR Programming Errors

	Error message	Possible cause

11	Error : <Programmed ABBR overwrite	Can not overwrite existing programmed data, use the "Delete"
	prohibited. Use open ABBR only.>	command to erase the existing data first.

12	Permission denied : <Password is	Correct the password and try again.
	incorrect.>

13	Permission denied : <Remote Dialler	Set the Remote Dialler Update parameter to "Valid".
	Update parameter is set to "Invalid".>

14	Format Error : <error line>	The format of the Entry is incorrect / incomplete or the data string for
		each station is not defined within a single line.

15	Warning : <error line>	The format of the Entry is incorrect or the number of characters
		entered, exceed the maximum allowed in the field. Correct it and try
		again.

16	Warning : Field limit exceeded<error line>	The maximum number of Station Name, Domain Name, Sender
		Name, Program Name, etc were exceeded.

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Contents

Operating Instructions Model No. DX-600 User Information Internet Parameters See Table of Contents Programming Your Machine Basic Operations Table of Contents Advanced Features Network Features Appendix Problem SolvingPrintout Journals and Lists Safety Information Safety Information Important Safety Instructions Precaution Function Key Any function can be started by first pressing External View Control Panel Tone Key Control Panel Character Keys Pre Installation Information Function Smtp Server Setup POP3 Client Setup Pre Installation Information Setup as Smtp Mail Server Email reception from a PC to your machine Setup as POP3 ClientEmail Transmission from your machine to a PC Relay XMT Password Manager’s Email Address Explanation of Contents Internet Fax Delivery Notice MDN Internet Communication FeaturesInternet Fax Transmission Internet Communication Features Direct Smtp Direct Ifax XMT Internet Mail Reception Inbound Routing Fax Forward Network Scanner Network Printer Print Relayed Transmission Lightweight Directory Access Protocol Ldap Dynamic Host Configuration Protocol DhcpSmtp Authentication Important Information Internet Relayed Transmission Important InformationSending a Document to a PC via LAN Memo Main Unit and Accessories CD-ROM Installing the Accessories Handset Cord Forth as shown 5 or 6 times to even Installing the Toner CartridgeUnpack the Toner Cartridge and rock it back Toner inside If you are replacing the Toner Cartridge, it is Installing the Toner CartridgeRecommended to clean the Printer Roller to How to Load the Recording Paper How to Load the Recording PaperPaper Specifications Loading the Recording Paper Loading the Recording Paper Adjusting the Paper Cassette for the Paper Length How to Adjust the Paper Cassette for the Paper Length Adjusting the Paper Cassette for the Paper Width How to Adjust the Paper Cassette for the Paper Width Ethernet LAN Cable Power CordTelephone Line Cable External Telephone Optional United KINGDOM? Press SET to Select Completed Setting Your Country CodeCountry Code Press ∨ ∧ to Select For Pulse For Tone Setting the Dialling Method Tone or PulseSET Mode Enter NO. or ∨ ∧ FAX PARAMETER1-174 Dialling Method 2TONE Dialling Method 1PULSE Repeatedly to lower the volume Adjusting the VolumeSetting the Monitor Volume Setting the Ringer Volume General Description Setting the Date and TimeUser Parameters Setting Your Logo User Parameters Setting Your Character ID Setting Your ID Number Fax Telephone Number 201 555 Subnet Mask Setting the Internet ParametersSetting the User Internet Parameters Parameter Comments Setting the Internet ParametersSetting the User Parameters for the LAN Interface Subject Line Command Function Using Email to Program or Retrieve ParametersUsing a PC to Input the Internet Parameters Remotely #get parameters123456789# To Input the Internet Parameters for the First Time #set parameterspassword#Programming or Retrieving Parameters via Email Blank, insert a semicolon for each blank field To Retrieve the Internet Parameters for Backup Your Machine’s Internet Parameters Email Sample Page To Edit the Retrieved or Backup Internet Parameters File Delete this header before sending the email Sender Selection feature See Using a PC to Update the Auto Dialler Remotely #set abbrpassword# Deleting the Entire Auto Dialler To Program One-Touch/ABBR. No. for the First Time First Time Remote Programming of One-Touch/ABBR. No. Sample Explanation of Contents Retrieving One-Touch/ABBR. No. Data Sample To Retrieve One-Touch/ABBR. No. Data for Backup#get abbrpassword# Your Machine’s Auto Dialler Email Sample Delete this header before sending email IsEntry-numberStation-nameStation-addressRouting Using Email to Retrieve the Journal #get jnlpassword# Programming the Auto Dialler To program the One-Touch key, follow the steps below Programming Email Address and Telephone Numbers ONE-TOUCH Press ONE-TOUCH 022ENTER Name SET Mode Enter NO. or ∨ ∧ 1ONE-TOUCH 2ABBR noEnter Abbr no Ex 9 Pause 1ONE-TOUCH 2ABBR no Press ONE-TOUCH Editing or Erasing the Auto Dialling Number / Email AddressTo edit One-Touch/ABBR dialling number or email address Sales Dept Enter Email Address Sales Dept Enter TEL. no Enter a new station name. See Note To return to standby, press Sales Dept ONE-TOUCH Print OUT Enter Printing Out a Directory SheetYour machine prints out the directory sheet Printing Directory Sheet Enter Fax Parameter number from the Parameter Table Setting the Fax ParametersCustomizing Your Machine Ex 0 0 1 for Contrast Fax Parameter Table Parameter Setting Comments NumberCustomizing Your Machine Off On the next Incomplete File Remote Reception Relay XMT Report Originator Print Forwarded Delivery Notice Documents You Cannot Send Loading DocumentsDocuments You Can Send You must never try to send documents that are Enter Stations Then Press Start 00% How to Load DocumentsLoading Documents Pressto Basic Transmission SettingsContrast Stamp OFF Basic Transmission SettingsVerification Stamp Select Mode Enter NO. or ∨ ∧ COMM. JOURNAL=INC 1OFF 2ON 3INC Communication Journal COMM. Journal Sending Documents via LAN Manual Email Addressing To choose Manual Email Addressing modeSending Documents via LAN Set documents face down One-Touch Email Addressing On Line * MEM.MXT * IDStation name Abbreviated Email Addressing Operations To search for email address Enter Letters Directory Search Dialling Stns are SET ADD More or Start Store Multi-Station Transmission BroadcastingAfter each On Line * PC Mode On Line * PRT Mode Printing PC Data Memory Transmission Reservation Multi-tasking Automatic Redialling Manual Redialling Selectable Domains Replace the selected Domain Name To specify other destinations 100Sending Documents via LAN Selectable Domains Stns are SET ADD More or Start Station is entered up to 70 addresses 101Internet Fax Delivery Notice MDN Failure Report Sample User unknown 102Returned Email Using a Mailing List 103 104 Sending Documents via Telephone Line Memory Transmission 105Sending Documents via Telephone Line 106 Sending Documents via Telephone Line Memory Transmission 107 Manual Number Dialling Abbreviated Dialling 108One-Touch Dialling Directory Search Dialling Using the Character keys. See109 Enter the full station name or part of a station name by After each Directory Search Dialling, press 110Multi-Station Transmission Broadcasting Manual Number Dialling Direct Transmission 111Direct Transmission Enter Stations then Press Start 00% Memory XMT=ON 1OFF 2ON 112One-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission 113Sending Documents via Telephone Line Direct Transmission Full number e.g will be dialled 114Directory Search Dialling Direct Transmission Dialling Panasonic Off-Hook Dialling Voice Mode Transmission115 Hang up the handset Enter Stations then Press Start 00% Monitor 116On-Hook Dialling Memory Transmission Reservation Multi-tasking 117Transmission Reservation Your machine is on-line, the on Line lamp is blinking or 118To reserve your machine for sending the urgent documents Printing received documents Then remove the document from ADF Cancel XMT Reserve ? 1YES 2NO119 Automatic Redialling 120Redialling Manual Redialling 121 To redial the last dialled number through ADF Internet Fax Received on a PC 122Receiving Documents via LAN 123 Receiving Documents via LAN Receiving Email from a POP Server Setting the POP Parameters124 To set the above POP parameters, follow the steps below 125 For Invalid For Valid Manual Reception from the POP Server 126Unattended Reception from the POP Server Receiving Documents via Telephone Line Conditions Suggested Reception Mode Settings127 Reception Modes Operation of Telephone Mode Telephone ModeSetting the Telephone Mode 128 Operation of Fax / Tel Auto Switching Mode Fax / Tel Auto Switching ModeSetting the Fax / Tel Auto Switching Mode 129 Operation of Fax Mode Fax ModeSetting the Fax Mode Change Fax Parameter No Receive Mode to 2 Fax 131 TAM Telephone Answering Machine Interface ModeInstalling your TAM Change Fax Parameter No Receive Mode to 4 TAM / FAX Setting the TAM Interface ModeOperation of TAM Interface Mode 132 Print Reduction Selecting the Print Reduction Mode133 Automatic Reduction 134 Receiving Oversize Documents Substitute Memory Reception Print Collation Mode135 Enter the number of copies max 136Making Copies Ex 1 Deferred Transmission Timer Controlled Communications137 To store documents into the memory Deferred Polling Timer Controlled Communications138 139 Setting the Polling PasswordPolling Password Polling Preparing to be Polled 140Polling Store * Completed Total PAGES=005 24% 141 To Poll Documents from Another Station Program Keys Setting for Group Dialling142 To set a Program Key for Group Dialling Program Keys Setting for Deferred Transmission143 To set a Program Key for deferred transmission To set a Program Key for deferred polling Setting for Deferred Polling144 Ex PROG.A To set a Program Key for normal polling Setting for Normal Polling145 To set a Program Key for One-Touch Key Setting for One-Touch Key146 Enter a telephone number up to 36 digits including 147 Setting the POP Access KeyPOP Password Delete Email NO.=1 1NO 2YES Programp Press Program KEY No NEW Mail NEW Mails Using the POP Access Key148 149 Changing or Erasing the Program Key SettingsTo erase the settings in a Program Key Sender Selection Setting the Sender Selection150 Ex P 151 Sender Selection Enter email address or telephone number 152Sending Document with Sender Selection Printing FAX Parameter List 153Printing the Sender Selection List Sending Email with Subject Line Entry 154Subject Line Entry Ex FAX from Mr. Jones Store * Completed PAGES=001 10% 155Subject Line Entry Inbound Routing Setting the Routing Parameters156 157 Inbound Routing 158 Routing SUB-ADDRESS Routing SUB-ADDRESS Routing TSI 159Enter the sub-address up to 20 characters and press Printing a File List Edit File Mode160 Sample File List Viewing the Contents of a File List 161 Changing the Start Time or the Station of a File Edit File Mode 1-6 Enter NO. or ∨ ∧ Enter File NO.OR ∨ ∧162 Retry Incomp FILE? 1YES 2NO 163SET Deferred COMM.? 1YES 2NO Delete ALL FILES? 1YES 2NO 164Deleting a File 165 Printing Out a File To add documents into the file, follow the steps bellow 166Adding Documents into a File Set documents face down 167 Retry an Incomplete File Enter a 4-digit Access Code Access CodeSetting the Access Code 168 Access CODE= Access CodeEnter the Access Code Ex 1 2 3 169 Enter a 4-digit RCV to Memory Password Setting the RCV To Memory PasswordSetting RCV To Memory 170 Printing Out Documents 171Receive To Memory Machine will start to print the documents Telephone No Usage Distinctive Ring Sound Ring Pattern 172Distinctive Ring Detector DRD To use the Fax Cover Sheet 173Fax Cover Sheet Dial the stations you wish to send the documents to Fax Cover Sheet Sample 174Fax Cover Sheet 175 PIN Code AccessSelecting the Access Method Prefix or Suffix For suffix code For prefix code Dialling with a PIN Code PIN Code Access176 Stns are SET ADD More or Start Enter PIN Code Store Fax Forward Setting Fax Forward177 Ifax Return Receipt To disable this feature, follow the steps below178 Ifax RET Receipt 2VALID Ifax RET Receipt 1INVALID 179 Network Scanner 180 Network Printer Example 1 Internet Relay Transmission 181Relayed Transmission Example 2 Fax Server Intranet Relay Transmission Relay Network 182Relayed Transmission 4 are sample settings for the Sample Network shown in Figure 183 Setting up your machine as an Internet Relay Station 184 To set a One-Touch/ABBR for Relayed Transmission Request Setting Up Your Machine for Relayed Transmission185 1ONE-TOUCH 2ABBR no Press ONE-TOUCH Enter Email Address Enter the 3-digit Abbreviated number of the Relay Station Password of the Relay Station186 That you want to assign to this End Receiving Station To a Location That Has a Pre-programmed Relay Station 187Sending Documents via Internet Relay Store * Completed Total PAGES=005 25% 188 Relay XMT Enter Stations 189 190 Sending Documents from a PC to a G3 Fax Machine 191 Relay XMT Report COMM. Journal 192Printouts and Reports Transmission Journal 193 Sample Relayed Transmission Notification Email to a Manager Selective Reception Setting the Selective Reception194 Select RCV 1INVALID Select RCV 2VALID Compatibility with Other Machines Password Communications195 PASSWORD-XMT Password CommunicationsSetting Password Transmission 196 197 Setting Password ReceptionPASSWORD-RCV Using Password Transmission 198 Using Password Reception 199 Confidential Mailbox 200Confidential Mailbox Compatibility with Other Machines 201 Confidential Mailbox 202 Sample CONF. RCV Report 203Receiving a Confidential Document to Your Machines Mailbox Message in Mail BOX 204 Confidential Polled CONF. CODE=2233 Store Print CONF. File CONF. CODE=2233 205Machine will print out the confidential documents 206 Delete ALL CONF. FILES? 1YES 2NO Deleting ALL CONF. Files Sub-addressing Setting of Routing, Forwarding or Relaying207 Compatibility with Other Machines To select One-Touch 208Sub-addressing Enter the station name. See page 69 Ex Sales Dept 209 Using One-Touch/ABBR. Number DiallingUsing Manual Number Dialling To send a Document with Sub-address Transaction Journal 210Journals and Lists XMT Individual Transmission Journal IND. XMT Journal 211Journals and Lists Sample Individual Transmission Journal IND. XMT Journal 212Sample Transaction Journal 213 214 Sample COMM. Journal 215 For Directory Search List 216One-Touch/Abbreviated and Directory Search List Printing DIR. Search List Sample ABBR. Number List 217Sample One-Touch List 218 Sample Directory Search List Sample Program List 219Program List 3PROGRAM LIST? Press SET to Print Printing Program List Sample FAX Parameter List 220FAX Parameter List Toner Cartridge Order Forms 1CLEAN ROLLER? 3PRINT Order FORM? Printing Toner Order Form221 To print the Toner Cartridge Order Forms Mode Symptom Cause / Action TroubleshootingIf You Have Any of These Problems 222 Troubleshooting 223 TAM Interface Trouble Mode OUT Mode224 Unattended TAM I/F 225 Unattended Fax Info Meaning Action Code 226Information Codes 227 228 Internet FAX Return Receipt Errors Messages Email Abbr Programming ErrorsError Message Sent to the Sender Error message Possible cause 230 To clear the jam, Info. Code 001, 002 or 231Clearing a Recording Paper Jam To clear the jam, Info. Code To clear the jam 232Clearing a Document Jam Open the ADF Door Remove the jammed document 233 Cleaning the Document Scanning AreaTo clean the Scanning Area 1CLEAN ROLLER? 3PRINT Order FORM? Printing Cleaning Charts Cleaning the Printer RollerTo clean the Printer Rollers 1CLEAN ROLLER? 3PRINT Order FORM? Cleaning Printer Roller 235 Adjusting the Automatic Document Feeder ADFTo adjust the ADF Position Condition 236 To remove the stamp 237 Checking the Telephone Line Horizontal Vertical Specifications238 Specifications 240 Recording Paper Specifications 241 Please contact your local Panasonic dealer for availability 242Options and Supplies Options Order No Picture Description Installing the Flash Memory Card Options and Supplies Hint 244Regulatory Information Network Compatibility Regulatory Information For U.K Users For New Zealand Users 246For Germany Users For European Countries 247 Glossary 248 Glossary Initial Sending Station ISP Internet ServiceInformation code Internet 250 Router Gateway Selective reception Transmission password Sleep ModeSub-address Password View Mode File List 252 ITU-T Image No 253 254 Index For Service, Call

Panasonic DX-600 appendix 230

Models: DX-600

Troubleshooting

Email ABBR Programming Errors

Error message

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