Panasonic DX-600 appendix 228

Troubleshooting

Information Codes

Info.	Meaning		Action		page
Code
716	Cannot logon to the designated SMTP Server.	Check the SMTP Server IP Address setting.			--
		Contact the Network Administrator.
717	Incomplete SMTP Protocol transmission. SMTP	SMTP Server is defective.			--
	Server’s hard disk may be full.	Contact the Network Administrator.
718	Page Memory Overflow occurred while receiving	Check the document size and resolution.			--
	printing data. The paper size selected within your	Ask originator to re-send in a supported size
	application to print is larger than the paper size loaded	and resolution.
	in the cassette(s).
719	Received data via LAN is in a format that is not	Ask the originator to re-send with a supported			--
	supported.	file attachment format:
		* In a TIFF-F format.
		* Image data conforming to recording paper
		size.
720	Cannot connect to the POP Server. (Incorrect POP	Check the POP Server IP Address.			--
	Server IP Address) POP Server is down.	Contact the Network Administrator.
721	Cannot connect to the POP Server. (User Name or	Check the POP User Name and Password or			--
	Password error)	the APOP settings.
		Contact the Network Administrator.
722	Failed to obtain the Network Parameters (such as: IP	1. Check the LAN Cable connection.
	Address, Subnet Mask, Default Gateway IP Address,	2. Contact your Network Administrator and
	etc.) from the DHCP server.	verify whether the DHCP is available on
		your network. If it is not, change the Fax
		Parameter No. 169 (DHCP CLIENT) to
		“Invalid”	and set	the other Network
		Parameters manually (see page 16).
725	DNS Server connection timed out. DNS Server is	Check the DNS Server IP Address.			--
	down.	Contact the Network Administrator.
726	Received an error response from the DNS Server.	Check the POP Server Name.			--
		Check the SMTP Server Name.
729	Failed to authenticate (SMTP AUTHENTICATION)	Check the SMTP AUTHENT. User Name and
	when connecting with the SMTP server.	Password.
		Contact the Network Administrator.
730	Cannot retrieve the Journal nor program the Internet	Check that the Fax Parameter No. 158 (PC			83
	Parameters and the Auto Dialler remotely via email	REMOTE UPDATE) is set to "2:Valid".
	from a PC.
731	The dialler buffer for manual dialling was full (70	Request the originator to re-send the Relay			--
	stations) when the Relay Transmission Request was	Transmission Request after the reserved
	received.	communication is finished.
800/816/	Unit was requested to relay a document or	Check with the other party.			--
825	Confidential Communication but has no capability.
815	Mailbox is full.				200
870	Memory overflow occurred while storing documents	1. Transmit	documents	without storing into	111
	into memory for transmission.	memory.
		2. Install Optional Flash Memory Card.			242

NOTE

1.After identifying the problem and verifying the recommended action, if the information Codes keep reoccuring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer.

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