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MFC-9100C
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23 4 Specification S
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MFC-9100C
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Troubleshooting
Specs
Install
Error codes
ECM Error Correction Mode
Delayed Timer
Connecting the MFC
Maintenance
Reset
Dual Access
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S P E C I F I C A T I O N S
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Contents
MFC 9100C
If You Need to Call Customer Service
For Customer Service
Brother Numbers
Fax-Back System
Brother on the World Wide Web
Ordering Accessories and Supplies
Canada
For USA and Canada
C L I M I T E D W a R R a N T Y U S a
Limitations
For Canada Only
Table of Contents
Viii T a B L E O F C O N T E N T S
B L E O F C O N T E N T S
Copy Quality Changing Default Settings
Video Print Quality Temporary Settings
Setting Up the MFC and Computer to
Before You Install Multi-Function Link
Using the Brother MFC 9100 Series
Using Multi-Function Link Pro Software
Using PaperPort and ScanSoft TextBridge
Using Internet Faxing with NetCentric FaxStorm
Twain Compliant
Color Faxing with FaxSpeed
Troubleshooting and Routine Maintenance
I T a B L E O F C O N T E N T S
Using This Manual
Test Sheet Procedures For USA Only
Introduction
Finding Information
MFC 9100C Control Panel Overview
Reset
Color Printer Keys Enlarge/Reduce On/OffLine
Copy Quality
Mono Copy
About Fax Machines
ECM Error Correction Mode
Fax Tones and Handshake
Packing List
Assembly and Connections
Make sure you have the following items
No ! no ! no
Choosing a Location
Paper
About Brother Paper
S E M B L Y a N D C O N N E C T I O N S
Print Area
Paper Type Paper Size
Loading Paper in the Multi-Purpose Paper Cassette
Connecting the MFC
Release the scanner lock lever
Installing the Ink Cartridges
Connect the power cord
Connect the telephone line cord
SET Cartridges Offline PLS Open Cover Offline
Bottom of the yellow
Peel in the direction away from you
Did YOU Change BLCK?1.YES 2.NO
Print
YES
Connecting an External Telephone
Connecting an External TAD Telephone Answering Device
Connections
Sequence
Do not connect a TAD elsewhere on the same phone line
Recording Outgoing Message OGM
Special Line Considerations
Roll Over Phone Lines
Two-Line Phone System
Converting Telephone Wall Outlets
Installing MFC, External Two-Line TAD Two-Line Telephone
If you are installing the MFC to work with a PBX
Custom Features on a Single Line
Multi-Line Connections PBX
Function Mode
On-Screen Programming
User-Friendly Programming
FAX Printer Copy Video
Alternating Displays
Function Selection Table Fax Functions
FAX NO. & Start Scan Ready Copy Press Copy
Function Description Factory Set
Setup Receive
Remaining Jobs
Printer Functions
Copy Functions
Video Functions
Initial Setup
Setting Dialing Mode Tone/Pulse
Setting Date and Time
Getting Started
Setting Station ID
FAX
TEL
Name
Setting Beeper Volume
Making corrections
Speaker Volume
Ring Volume
Delayed Timer
Memory Storage
Setup Receive
Setting or Changing the Answer Mode
Mode How it works When to use it
Answer Mode FAX? MANUAL? EXT.TEL/TAD?
Easy Receive
Setting Ring Delay
Printing a Reduced Incoming Document
Recommended Reductions
Setting Paper Size
Paper Change Reduction 1.YES 2.NO
Advanced Receiving Operations
Operation from Extension Telephones
Printing a Fax in Memory
Changing the Fax Receive Code
Setting Up Polling Receive
Polling
Canceling a Scheduled Job
Setting Up Sequential Polling Receive
Accepted Online Dialing Online
Remaining Jobs
T U P R E C E I V E
Registering your Distinctive Ring Pattern
Caller ID
Viewing Caller ID List
Printing Caller ID List
Clearing a Caller ID Stored in Memory
E T U P R E C E I V E
Setup Send
Sending Faxes Using Multiple Settings
Before You Begin
Faxing from the Document Feeder
Document is Face Up
Faxing from the Scanner Glass
Document is Face Down
Scan Fax
Setnext Startto Dial
Contrast
Resolution
Automatic Transmission
Dual Access
Manual Transmission ADF
Manual and Automatic Fax Redial
Send 2.RECEIVE
Real Time Transmission
Checking the Jobs Status
Canceling Jobs in Memory
Basic Sending Operations
Composing Electronic Cover
Comment OFF Please Call Urgent Confidential
Composing Your Own Comments
User Defined
Cover Page for Next Fax Only
Always Send Cover
Using a Printed Cover
COVERPAGEOFF? COVERPAGEON?
Overseas Mode
Delayed Fax
Overseas Mode
Delayed FAX
Setting Up for Polling Transmit
Multiple Resolution Transmission
Polled TXOFF?
E T U P S E N D
Storing Numbers for Easy Dialing
Auto Dial Numbers and Dialing Options
Storing One Touch Dial Numbers
Storing Speed Dial Numbers
Changing One Touch and Speed Dial Numbers
SPEED-DIAL? #
Change 2.EXIT
Setup Groupgo
Setting Up Groups for Broadcasting
Select ONE-TOUCH
Dialing Options
Broadcasting
Dialing Access Codes and Credit Card Numbers
Remote Fax Options
Paging and Fax Forwarding
Programming a Paging Number
PAGING?
Setting Fax Storage
Programming a Fax Forwarding Number
Changing Remote Retrieval Access Code
Using Remote Retrieval Access Code
Remote Retrieval
Long beep Fax messages No beeps No messages
Remote Commands
OFF
Retrieving Memory Status List
Retrieving Fax Messages
Changing Fax Forwarding Number Remotely
MFC Settings and Activity
Printing Reports
To Print a Report
Remote FAX OPT
Activity Report Interval
Transmission Verification Xmit Report
INTERVAL?
Making Copies
Color Copy Keys
Basic Copy Operations
Copying One
Multiple Copies Using the ADF
Memory Full Message
Multi Copystack
Multi Copysort Online
Multiple Copies Using the Scanner Glass
Multi Copystack Online
Setnext
Online Copyto END
Enlarged or Reduced Copies Temporary Setting
Online Select SET
Copy Quality Temporary Settings
Using the Copy Quality Key
Photo
Qualityhigh
Using the Paper Type Key
Using the Brightness Key
Paperplain Online
Online Paperplain Paperink JET Paperglossy Papertrnsprncy
Copy Quality Changing Default Settings
Press Function
Select Paper Type
Select Copy Quality
Color Adjustment
Copy Brightness
Copy Contrast
Selecting a Single Color One Color
Legal Limitations
Walk-Up Video Printing
Color Video Printing
Auto Switch
Videopress Copy Capture Ready
Video Print Quality Temporary Settings
Black & White Video Printing
Qualityhigh Online
Videomoving
Select & SET
Changing Default Settings
Press Function
Setting Paper Type
Setting Video Printing Quality
Setting Video Type
Video Type
Video Printing Color Adjustment
Setting Print Size
RED , Green , or Blue
Video Capture from the PC
Video Printing Brightness
12Setting Up the MFC and Computer to Work Together
Before You Install Multi-Function Link Pro Software
Computer Requirements
If You Don’t Have a CD-ROM Drive
From within Canada or 1-514-685-6464 from within Montreal
Connecting the MFC to the Computer
Choosing the Software to Install
Installing Multi-Function Link Pro Software CD-ROM
Overview of Basic Steps
Installing the Brother Software
Other Options
12 6 S E T T I N G U P T H E M F C a N D C O M P U T E R
Helpful Hints for Windows
Multi-Function Link Pro Mode
Receiving Messages into the PC
Using MFC as Printer
Features
Choosing the Right Kind of Paper
Printer Driver
Multi-purpose Paper Cassette
Adjusting for Thick Paper and Envelopes
Loading Paper in Multi-purpose Paper Cassette
Setup for Envelopes
Manual Feed Slot
Simultaneous Printing/Fax
Printer Operation Keys
Turning Off Bi-directional Printing
BI-DIR Print
Using the Maintenance Utility Program for Printing from DOS
Maintenance Data
Installing the Brother MFC 9100 Series DOS Tools
Windows Printing
Using the Brother MFC 9100 Series Printer Driver
Paper Tab
Paper Size
User Defined Paper Size
Minimum
Maximum
Paper Source
Orientation
Scaling
Feeder
Copies
Do not use the two selections simultaneously
Collate
Reverse Order
Quality/Color Tab
Quality
Media
Color/Mono
Paper Type Suitable print quality
Color
Controlling the Color
Document
Custom Setting
Color Matching
Halftone Pattern
Cluster
Control/Maintenance Tab
Effect
Maintenance
Cleaning Tab
Monitor Calibration
Bi-Directional Printing
Cleaning
Printer Adjustment Tab
Vertical Alignment
Introduction
Using Multi-Function Link Pro Software
Brother Resource Manager
MFC Remote Setup
Sending a Fax from Your PC
Multi-Function Link Pro Main Menu
Sending a Quick Fax
Sending a Fax from the Main Menu
Sending a Fax from a Windows Application
Checklist for Your PC
Checklist for the MFC
Receiving Faxes into the PC
Viewing Received Faxes
16Using PaperPort and ScanSoft TextBridge
Viewing Items in PaperPort
Organizing Your Items in Folders
Links to Many Other Applications
Importing Items from Other Applications
Scanning a Document
Exporting Items in Other Formats
Accessing the Scanner
Scanning a Document into the PC
Settings in the Scanner Window
Color Type
Adjust
Size
Custom
Paper
How to use PreScan to adjust an Image
PreScanning an Image
Connecting Your Video Equipment
To connect your video equipment
Capturing An Image
To capture a frame as an image
I N G P a P E R P O R T a N D T E X T B R I D G E
I N G P a P E R P O R T a N D T E X T B R I D G E
17Using Internet Faxing with NetCentric FaxStorm
NetCentric Internet Fax
Set Up Your Fax Service Account
Before You Begin
Receiving Faxes
Compatible Operating Systems
Installing NetCentric FaxStorm
Creating an Inbound Account
Accessing NetCentric FaxStorm
Overview of Utilities
Sending Faxes
Send Fax button
General Tab
Addressing a Fax
Adding Contacts One at a Time
Selecting a Group or a Contact from a Group
Saving a New Contact from the Fax Send Window
Specifying a Cover
About Sending a Fax as E-mail
Attachments Tab
Sending from Other Windows Applications
If You Are Using Windows 95/98
Options/Sender Tab
Setting Up Contacts in the Contact Manager
If You Are Using Windows NT Workstation Version
To Add a New Contact to the All Group
To Add a New Contact to Another Group
Changing Contact Detail
Moving or Copying a Contact to Another Group
Setting Up Multiple Addresses
Creating a Group for Broadcasting
Managing Your Faxes in the Status Manager
Accessing the Status Manager
Checking the Status of Sent Faxes Outbox
Accessing Your Account
Managing Faxes from Your Account
Viewing Faxes You Received Inbox
Viewing Received Faxes in Your Account Page Inbox
Checking Sent Faxes in Your Account Page Outbox
Customer Support
Contact NetCentric Corporation at
Main Features
Using Automatic E-Mail Printing
Please read this section before using the software
Setting Up Automatic E-Mail Printing
If You Are Using Korean Windows 95/98
Automatic E-Mail Printing is for Windows 95/98 Only
You Cannot Use a 16-bit TCP/IP Stack
Color Faxing with FaxSpeed
How FaxSpeed Works
Installing FaxSpeed
Special Coded Format InfoImage
Selecting Multi-Function Link Pro As Your Fax Application
Creating FaxSpeed Read Module Disks for Recipients
How to Send an InfoImage
Quick Start Procedures
To Send an InfoImage with FaxSpeed Standard Send
Using the FaxSpeed Macro
How to Read an InfoImage that Was Printed at Your MFC
To read an InfoImage after viewing it in PaperPort
Cannot read InfoImage page. File fax?????.hfx page skipped
If the Recipient Uses Another Fax Application
FaxSpeed Read Module for Recipients
If Recipient Uses Fax Machine and Scanner
L O R F a X I N G
Important Information
Standard Telephone and FCC Notices
Important-About the InterfaceCable
Industry Canada Compliance Statement For Canada Only
Energy Star Compliance Statement
Important Safety Instructions
USA
Compilation and Publication Notice
Trademarks
Troubleshooting and Routine Maintenance
Troubleshooting
Error Messages
Brother Home
Error Messages
Error Message Cause Action
Memory Full
Document Jam in the Top of the ADF Unit
Document Jams and Paper Jams
Document Jam Inside the ADF Unit
Paper Jam
If You Are Having Difficulty with Your MFC
Difficulty Suggestions
Phone Line Connections Sending Faxes Handling Incoming Calls
Software Difficulties
Video Capture Difficulty
How to Improve Print Quality
Cleaning the Print Head
Test Print
Test Print
Aligning Ink Cartridges
Vertical Align
Packing and Shipping the MFC
Don’t handle the paper until the ink is dry
Troubleshooting a N D R O U T I N E M a I N T E N a N C E
Routine Maintenance
Cleaning the Scanner
Cleaning the MFC Printer Platen
Cleaning the Pick-up Roller
Replacing the Ink Cartridges
Peel in the direction away from you
Close the cartridge covers until they
For Customer Service
Troubleshooting a N D R O U T I N E M a I N T E N a N C E
Glossary
22 2 G L O S S a R Y
O S S a R Y
22 4 G L O S S a R Y
Fax Specifications
Specifications
Product Description
Printing
Printer Specifications
Controller
Print Media
23 4 Specification S
Index
Up broadcasting
Check Paper COMM. Error Memory Full 10-2 not Registered
Answering device external telephone
LCD
D E
Walk-upWindows Questions. See Brother Fax-Back System
D E
Remote Retrieval Access Card
Remote Retrieval Access Card
Changing Remote Retrieval Access Code
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