Document Jams and Paper Jams | Brother MFC-9100C guide

Document Jams and Paper Jams

Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it.

Document Jam in the Top of the ADF Unit

1 Remove any paper from the document feeder that is not jammed.

ADF Cover

2Lift the ADF cover.

3Pull the jammed document out to the left.

4Close the ADF cover.

5Press Stop .

Document Jam Inside the ADF Unit

1 Open the document cover.

2 Remove any paper from the

document feeder that is not jammed.

3 Lift the ADF unit.

ADF Unit

4Pull the jammed document out to the right.

5Close the ADF unit.

6Press Stop .

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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Brother MFC-9100C Document Jams and Paper Jams, Document Jam in the Top of the ADF Unit, Document Jam Inside the ADF Unit

Contents

MFC 9100C If You Need to Call Customer Service For Customer Service Brother NumbersFax-Back System Brother on the World Wide Web Ordering Accessories and Supplies Canada For USA and Canada C L I M I T E D W a R R a N T Y U S a Limitations For Canada Only Table of Contents Viii T a B L E O F C O N T E N T S B L E O F C O N T E N T S Copy Quality Changing Default Settings Video Print Quality Temporary SettingsSetting Up the MFC and Computer to Before You Install Multi-Function Link Using the Brother MFC 9100 Series Using Multi-Function Link Pro Software Using PaperPort and ScanSoft TextBridge Using Internet Faxing with NetCentric FaxStorm Twain Compliant Color Faxing with FaxSpeed Troubleshooting and Routine Maintenance I T a B L E O F C O N T E N T S Using This Manual Test Sheet Procedures For USA OnlyIntroduction Finding Information MFC 9100C Control Panel Overview Reset Color Printer Keys Enlarge/Reduce On/OffLineCopy Quality Mono Copy About Fax Machines ECM Error Correction ModeFax Tones and Handshake Packing List Assembly and ConnectionsMake sure you have the following items No ! no ! no Choosing a Location Paper About Brother Paper S E M B L Y a N D C O N N E C T I O N S Print Area Paper Type Paper Size Loading Paper in the Multi-Purpose Paper Cassette Connecting the MFC Release the scanner lock lever Installing the Ink Cartridges Connect the power cordConnect the telephone line cord SET Cartridges Offline PLS Open Cover Offline Bottom of the yellow Peel in the direction away from you Did YOU Change BLCK?1.YES 2.NO Print YES Connecting an External Telephone Connecting an External TAD Telephone Answering DeviceConnections Sequence Do not connect a TAD elsewhere on the same phone line Recording Outgoing Message OGM Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall Outlets Installing MFC, External Two-Line TAD Two-Line Telephone If you are installing the MFC to work with a PBX Custom Features on a Single LineMulti-Line Connections PBX Function Mode On-Screen ProgrammingUser-Friendly Programming FAX Printer Copy Video Alternating Displays Function Selection Table Fax FunctionsFAX NO. & Start Scan Ready Copy Press Copy Function Description Factory Set Setup Receive Remaining Jobs Printer Functions Copy Functions Video Functions Initial Setup Setting Dialing Mode Tone/PulseSetting Date and Time Getting Started Setting Station ID FAXTEL Name Setting Beeper Volume Making corrections Speaker Volume Ring VolumeDelayed Timer Memory Storage Setup Receive Setting or Changing the Answer ModeMode How it works When to use it Answer Mode FAX? MANUAL? EXT.TEL/TAD? Easy Receive Setting Ring DelayPrinting a Reduced Incoming Document Recommended Reductions Setting Paper SizePaper Change Reduction 1.YES 2.NO Advanced Receiving Operations Operation from Extension TelephonesPrinting a Fax in Memory Changing the Fax Receive Code Setting Up Polling Receive Polling Canceling a Scheduled Job Setting Up Sequential Polling ReceiveAccepted Online Dialing Online Remaining Jobs T U P R E C E I V E Registering your Distinctive Ring Pattern Caller ID Viewing Caller ID ListPrinting Caller ID List Clearing a Caller ID Stored in Memory E T U P R E C E I V E Setup Send Sending Faxes Using Multiple SettingsBefore You Begin Faxing from the Document Feeder Document is Face Up Faxing from the Scanner Glass Document is Face DownScan Fax Setnext Startto Dial Contrast ResolutionAutomatic Transmission Dual Access Manual Transmission ADFManual and Automatic Fax Redial Send 2.RECEIVE Real Time Transmission Checking the Jobs Status Canceling Jobs in Memory Basic Sending OperationsComposing Electronic Cover Comment OFF Please Call Urgent Confidential Composing Your Own Comments User DefinedCover Page for Next Fax Only Always Send Cover Using a Printed CoverCOVERPAGEOFF? COVERPAGEON? Overseas Mode Delayed FaxOverseas Mode Delayed FAX Setting Up for Polling Transmit Multiple Resolution TransmissionPolled TXOFF? E T U P S E N D Storing Numbers for Easy Dialing Auto Dial Numbers and Dialing OptionsStoring One Touch Dial Numbers Storing Speed Dial Numbers Changing One Touch and Speed Dial NumbersSPEED-DIAL? # Change 2.EXIT Setup Groupgo Setting Up Groups for BroadcastingSelect ONE-TOUCH Dialing Options Broadcasting Dialing Access Codes and Credit Card Numbers Remote Fax Options Paging and Fax ForwardingProgramming a Paging Number PAGING? Setting Fax Storage Programming a Fax Forwarding Number Changing Remote Retrieval Access Code Using Remote Retrieval Access CodeRemote Retrieval Long beep Fax messages No beeps No messages Remote Commands OFF Retrieving Memory Status List Retrieving Fax Messages Changing Fax Forwarding Number Remotely MFC Settings and Activity Printing ReportsTo Print a Report Remote FAX OPT Activity Report Interval Transmission Verification Xmit ReportINTERVAL? Making Copies Color Copy KeysBasic Copy Operations Copying One Multiple Copies Using the ADF Memory Full MessageMulti Copystack Multi Copysort Online Multiple Copies Using the Scanner Glass Multi Copystack OnlineSetnext Online Copyto END Enlarged or Reduced Copies Temporary Setting Online Select SET Copy Quality Temporary Settings Using the Copy Quality KeyPhoto Qualityhigh Using the Paper Type Key Using the Brightness KeyPaperplain Online Online Paperplain Paperink JET Paperglossy Papertrnsprncy Copy Quality Changing Default Settings Press Function Select Paper Type Select Copy Quality Color Adjustment Copy BrightnessCopy Contrast Selecting a Single Color One Color Legal Limitations Walk-Up Video Printing Color Video Printing Auto SwitchVideopress Copy Capture Ready Video Print Quality Temporary Settings Black & White Video PrintingQualityhigh Online Videomoving Select & SET Changing Default Settings Press Function Setting Paper Type Setting Video Printing QualitySetting Video Type Video Type Video Printing Color Adjustment Setting Print SizeRED , Green , or Blue Video Capture from the PC Video Printing Brightness 12Setting Up the MFC and Computer to Work Together Before You Install Multi-Function Link Pro Software Computer Requirements If You Don’t Have a CD-ROM DriveFrom within Canada or 1-514-685-6464 from within Montreal Connecting the MFC to the Computer Choosing the Software to Install Installing Multi-Function Link Pro Software CD-ROMOverview of Basic Steps Installing the Brother Software Other Options 12 6 S E T T I N G U P T H E M F C a N D C O M P U T E R Helpful Hints for Windows Multi-Function Link Pro Mode Receiving Messages into the PC Using MFC as Printer Features Choosing the Right Kind of Paper Printer DriverMulti-purpose Paper Cassette Adjusting for Thick Paper and Envelopes Loading Paper in Multi-purpose Paper Cassette Setup for Envelopes Manual Feed Slot Simultaneous Printing/Fax Printer Operation Keys Turning Off Bi-directional Printing BI-DIR Print Using the Maintenance Utility Program for Printing from DOS Maintenance DataInstalling the Brother MFC 9100 Series DOS Tools Windows Printing Using the Brother MFC 9100 Series Printer Driver Paper Tab Paper Size User Defined Paper SizeMinimum Maximum Paper Source OrientationScaling Feeder Copies Do not use the two selections simultaneouslyCollate Reverse Order Quality/Color Tab Quality Media Color/MonoPaper Type Suitable print quality Color Controlling the Color Document Custom Setting Color MatchingHalftone Pattern Cluster Control/Maintenance Tab Effect Maintenance Cleaning TabMonitor Calibration Bi-Directional Printing Cleaning Printer Adjustment TabVertical Alignment Introduction Using Multi-Function Link Pro SoftwareBrother Resource Manager MFC Remote Setup Sending a Fax from Your PC Multi-Function Link Pro Main MenuSending a Quick Fax Sending a Fax from the Main Menu Sending a Fax from a Windows Application Checklist for Your PC Checklist for the MFCReceiving Faxes into the PC Viewing Received Faxes 16Using PaperPort and ScanSoft TextBridge Viewing Items in PaperPort Organizing Your Items in Folders Links to Many Other Applications Importing Items from Other Applications Scanning a DocumentExporting Items in Other Formats Accessing the Scanner Scanning a Document into the PC Settings in the Scanner Window Color Type Adjust SizeCustom Paper How to use PreScan to adjust an Image PreScanning an Image Connecting Your Video Equipment To connect your video equipment Capturing An Image To capture a frame as an image I N G P a P E R P O R T a N D T E X T B R I D G E I N G P a P E R P O R T a N D T E X T B R I D G E 17Using Internet Faxing with NetCentric FaxStorm NetCentric Internet Fax Set Up Your Fax Service Account Before You BeginReceiving Faxes Compatible Operating Systems Installing NetCentric FaxStorm Creating an Inbound Account Accessing NetCentric FaxStorm Overview of Utilities Sending Faxes Send Fax buttonGeneral Tab Addressing a Fax Adding Contacts One at a Time Selecting a Group or a Contact from a Group Saving a New Contact from the Fax Send Window Specifying a Cover About Sending a Fax as E-mail Attachments Tab Sending from Other Windows Applications If You Are Using Windows 95/98Options/Sender Tab Setting Up Contacts in the Contact Manager If You Are Using Windows NT Workstation Version To Add a New Contact to the All Group To Add a New Contact to Another Group Changing Contact Detail Moving or Copying a Contact to Another Group Setting Up Multiple AddressesCreating a Group for Broadcasting Managing Your Faxes in the Status Manager Accessing the Status ManagerChecking the Status of Sent Faxes Outbox Accessing Your Account Managing Faxes from Your AccountViewing Faxes You Received Inbox Viewing Received Faxes in Your Account Page Inbox Checking Sent Faxes in Your Account Page Outbox Customer SupportContact NetCentric Corporation at Main Features Using Automatic E-Mail PrintingPlease read this section before using the software Setting Up Automatic E-Mail Printing If You Are Using Korean Windows 95/98Automatic E-Mail Printing is for Windows 95/98 Only You Cannot Use a 16-bit TCP/IP Stack Color Faxing with FaxSpeed How FaxSpeed Works Installing FaxSpeed Special Coded Format InfoImage Selecting Multi-Function Link Pro As Your Fax Application Creating FaxSpeed Read Module Disks for Recipients How to Send an InfoImage Quick Start ProceduresTo Send an InfoImage with FaxSpeed Standard Send Using the FaxSpeed Macro How to Read an InfoImage that Was Printed at Your MFC To read an InfoImage after viewing it in PaperPort Cannot read InfoImage page. File fax?????.hfx page skipped If the Recipient Uses Another Fax Application FaxSpeed Read Module for Recipients If Recipient Uses Fax Machine and Scanner L O R F a X I N G Important Information Standard Telephone and FCC Notices Important-About the InterfaceCable Industry Canada Compliance Statement For Canada Only Energy Star Compliance Statement Important Safety Instructions USA Compilation and Publication Notice Trademarks Troubleshooting and Routine Maintenance TroubleshootingError Messages Brother Home Error Messages Error Message Cause Action Memory Full Document Jam in the Top of the ADF Unit Document Jams and Paper JamsDocument Jam Inside the ADF Unit Paper Jam If You Are Having Difficulty with Your MFC Difficulty Suggestions Phone Line Connections Sending Faxes Handling Incoming Calls Software Difficulties Video Capture Difficulty How to Improve Print Quality Cleaning the Print HeadTest Print Test Print Aligning Ink Cartridges Vertical Align Packing and Shipping the MFC Don’t handle the paper until the ink is dry Troubleshooting a N D R O U T I N E M a I N T E N a N C E Routine Maintenance Cleaning the Scanner Cleaning the MFC Printer Platen Cleaning the Pick-up Roller Replacing the Ink Cartridges Peel in the direction away from you Close the cartridge covers until they For Customer Service Troubleshooting a N D R O U T I N E M a I N T E N a N C E Glossary 22 2 G L O S S a R Y O S S a R Y 22 4 G L O S S a R Y Fax Specifications SpecificationsProduct Description Printing Printer SpecificationsController Print Media 23 4 Specification S Index Up broadcasting Check Paper COMM. Error Memory Full 10-2 not Registered Answering device external telephone LCD D E Walk-upWindows Questions. See Brother Fax-Back System D E Remote Retrieval Access Card Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web