Cleaning the MFC Printer Platen | Brother MFC-9100C manual

Lift the ADF unit. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth.

White Roller

Glass Strip

ADF Unit

If the screen still displays a scanner error, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal).

Cleaning the MFC Printer Platen

To clean your MFC printer platen, wipe it with a lint free cloth that is dry or lightly moistened with isopropyl alcohol.

Printer Platen

Flat Cable

Paper Feed Star Wheel

WARNING

Be careful not to touch the paper feed star wheels and flat cable.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Brother MFC-9100C manual Cleaning the MFC Printer Platen

Contents

MFC 9100C If You Need to Call Customer Service Brother on the World Wide Web For Customer ServiceBrother Numbers Fax-Back System Canada Ordering Accessories and Supplies For USA and Canada C L I M I T E D W a R R a N T Y U S a Limitations For Canada Only Table of Contents Viii T a B L E O F C O N T E N T S B L E O F C O N T E N T S Before You Install Multi-Function Link Copy Quality Changing Default SettingsVideo Print Quality Temporary Settings Setting Up the MFC and Computer to Using the Brother MFC 9100 Series Using PaperPort and ScanSoft TextBridge Using Multi-Function Link Pro Software Twain Compliant Using Internet Faxing with NetCentric FaxStorm Color Faxing with FaxSpeed Troubleshooting and Routine Maintenance I T a B L E O F C O N T E N T S Finding Information Using This ManualTest Sheet Procedures For USA Only Introduction MFC 9100C Control Panel Overview Mono Copy ResetColor Printer Keys Enlarge/Reduce On/OffLine Copy Quality ECM Error Correction Mode About Fax MachinesFax Tones and Handshake Assembly and Connections Packing ListMake sure you have the following items Choosing a Location No ! no ! no About Brother Paper Paper S E M B L Y a N D C O N N E C T I O N S Paper Type Paper Size Print Area Loading Paper in the Multi-Purpose Paper Cassette Release the scanner lock lever Connecting the MFC SET Cartridges Offline PLS Open Cover Offline Installing the Ink CartridgesConnect the power cord Connect the telephone line cord Peel in the direction away from you Bottom of the yellow Did YOU Change BLCK?1.YES 2.NO YES Print Sequence Connecting an External TelephoneConnecting an External TAD Telephone Answering Device Connections Recording Outgoing Message OGM Do not connect a TAD elsewhere on the same phone line Converting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone System Installing MFC, External Two-Line TAD Two-Line Telephone Custom Features on a Single Line If you are installing the MFC to work with a PBXMulti-Line Connections PBX FAX Printer Copy Video Function ModeOn-Screen Programming User-Friendly Programming Function Description Factory Set Alternating DisplaysFunction Selection Table Fax Functions FAX NO. & Start Scan Ready Copy Press Copy Setup Receive Remaining Jobs Copy Functions Printer Functions Video Functions Getting Started Initial SetupSetting Dialing Mode Tone/Pulse Setting Date and Time Name Setting Station IDFAX TEL Making corrections Setting Beeper Volume Memory Storage Speaker VolumeRing Volume Delayed Timer Answer Mode FAX? MANUAL? EXT.TEL/TAD? Setup ReceiveSetting or Changing the Answer Mode Mode How it works When to use it Setting Ring Delay Easy ReceivePrinting a Reduced Incoming Document Setting Paper Size Recommended ReductionsPaper Change Reduction 1.YES 2.NO Changing the Fax Receive Code Advanced Receiving OperationsOperation from Extension Telephones Printing a Fax in Memory Polling Setting Up Polling Receive Remaining Jobs Canceling a Scheduled JobSetting Up Sequential Polling Receive Accepted Online Dialing Online T U P R E C E I V E Registering your Distinctive Ring Pattern Clearing a Caller ID Stored in Memory Caller IDViewing Caller ID List Printing Caller ID List E T U P R E C E I V E Faxing from the Document Feeder Setup SendSending Faxes Using Multiple Settings Before You Begin Document is Face Up Setnext Startto Dial Faxing from the Scanner GlassDocument is Face Down Scan Fax Resolution ContrastAutomatic Transmission Send 2.RECEIVE Dual AccessManual Transmission ADF Manual and Automatic Fax Redial Checking the Jobs Status Real Time Transmission Comment OFF Please Call Urgent Confidential Canceling Jobs in MemoryBasic Sending Operations Composing Electronic Cover User Defined Composing Your Own CommentsCover Page for Next Fax Only Using a Printed Cover Always Send CoverCOVERPAGEOFF? COVERPAGEON? Delayed FAX Overseas ModeDelayed Fax Overseas Mode Multiple Resolution Transmission Setting Up for Polling TransmitPolled TXOFF? E T U P S E N D Auto Dial Numbers and Dialing Options Storing Numbers for Easy DialingStoring One Touch Dial Numbers Change 2.EXIT Storing Speed Dial NumbersChanging One Touch and Speed Dial Numbers SPEED-DIAL? # Setting Up Groups for Broadcasting Setup GroupgoSelect ONE-TOUCH Dialing Options Broadcasting Dialing Access Codes and Credit Card Numbers PAGING? Remote Fax OptionsPaging and Fax Forwarding Programming a Paging Number Programming a Fax Forwarding Number Setting Fax Storage Long beep Fax messages No beeps No messages Changing Remote Retrieval Access CodeUsing Remote Retrieval Access Code Remote Retrieval OFF Remote Commands Retrieving Fax Messages Retrieving Memory Status List Changing Fax Forwarding Number Remotely Remote FAX OPT MFC Settings and ActivityPrinting Reports To Print a Report Transmission Verification Xmit Report Activity Report IntervalINTERVAL? Copying One Making CopiesColor Copy Keys Basic Copy Operations Multi Copysort Online Multiple Copies Using the ADFMemory Full Message Multi Copystack Online Copyto END Multiple Copies Using the Scanner GlassMulti Copystack Online Setnext Online Select SET Enlarged or Reduced Copies Temporary Setting Qualityhigh Copy Quality Temporary SettingsUsing the Copy Quality Key Photo Online Paperplain Paperink JET Paperglossy Papertrnsprncy Using the Paper Type KeyUsing the Brightness Key Paperplain Online Press Function Copy Quality Changing Default Settings Select Copy Quality Select Paper Type Selecting a Single Color One Color Color AdjustmentCopy Brightness Copy Contrast Legal Limitations Walk-Up Video Printing Auto Switch Color Video PrintingVideopress Copy Capture Ready Videomoving Video Print Quality Temporary SettingsBlack & White Video Printing Qualityhigh Online Select & SET Press Function Changing Default Settings Video Type Setting Paper TypeSetting Video Printing Quality Setting Video Type Setting Print Size Video Printing Color AdjustmentRED , Green , or Blue Video Printing Brightness Video Capture from the PC Before You Install Multi-Function Link Pro Software 12Setting Up the MFC and Computer to Work Together If You Don’t Have a CD-ROM Drive Computer RequirementsFrom within Canada or 1-514-685-6464 from within Montreal Connecting the MFC to the Computer Installing Multi-Function Link Pro Software CD-ROM Choosing the Software to InstallOverview of Basic Steps Other Options Installing the Brother Software 12 6 S E T T I N G U P T H E M F C a N D C O M P U T E R Helpful Hints for Windows Receiving Messages into the PC Multi-Function Link Pro Mode Features Using MFC as Printer Printer Driver Choosing the Right Kind of PaperMulti-purpose Paper Cassette Loading Paper in Multi-purpose Paper Cassette Adjusting for Thick Paper and Envelopes Manual Feed Slot Setup for Envelopes Printer Operation Keys Simultaneous Printing/Fax BI-DIR Print Turning Off Bi-directional Printing Windows Printing Using the Maintenance Utility Program for Printing from DOSMaintenance Data Installing the Brother MFC 9100 Series DOS Tools Paper Tab Using the Brother MFC 9100 Series Printer Driver Maximum Paper SizeUser Defined Paper Size Minimum Feeder Paper SourceOrientation Scaling Reverse Order CopiesDo not use the two selections simultaneously Collate Quality Quality/Color Tab Color MediaColor/Mono Paper Type Suitable print quality Document Controlling the Color Cluster Custom SettingColor Matching Halftone Pattern Effect Control/Maintenance Tab Bi-Directional Printing MaintenanceCleaning Tab Monitor Calibration Printer Adjustment Tab CleaningVertical Alignment Using Multi-Function Link Pro Software IntroductionBrother Resource Manager MFC Remote Setup Multi-Function Link Pro Main Menu Sending a Fax from Your PCSending a Quick Fax Sending a Fax from a Windows Application Sending a Fax from the Main Menu Checklist for the MFC Checklist for Your PCReceiving Faxes into the PC Viewing Received Faxes 16Using PaperPort and ScanSoft TextBridge Organizing Your Items in Folders Viewing Items in PaperPort Links to Many Other Applications Scanning a Document Importing Items from Other ApplicationsExporting Items in Other Formats Scanning a Document into the PC Accessing the Scanner Color Type Settings in the Scanner Window Paper AdjustSize Custom PreScanning an Image How to use PreScan to adjust an Image To connect your video equipment Connecting Your Video Equipment To capture a frame as an image Capturing An Image I N G P a P E R P O R T a N D T E X T B R I D G E I N G P a P E R P O R T a N D T E X T B R I D G E NetCentric Internet Fax 17Using Internet Faxing with NetCentric FaxStorm Compatible Operating Systems Set Up Your Fax Service AccountBefore You Begin Receiving Faxes Creating an Inbound Account Installing NetCentric FaxStorm Overview of Utilities Accessing NetCentric FaxStorm Addressing a Fax Sending FaxesSend Fax button General Tab Selecting a Group or a Contact from a Group Adding Contacts One at a Time Specifying a Cover Saving a New Contact from the Fax Send Window Attachments Tab About Sending a Fax as E-mail If You Are Using Windows 95/98 Sending from Other Windows ApplicationsOptions/Sender Tab If You Are Using Windows NT Workstation Version Setting Up Contacts in the Contact Manager To Add a New Contact to the All Group Changing Contact Detail To Add a New Contact to Another Group Setting Up Multiple Addresses Moving or Copying a Contact to Another GroupCreating a Group for Broadcasting Accessing the Status Manager Managing Your Faxes in the Status ManagerChecking the Status of Sent Faxes Outbox Viewing Received Faxes in Your Account Page Inbox Accessing Your AccountManaging Faxes from Your Account Viewing Faxes You Received Inbox Customer Support Checking Sent Faxes in Your Account Page OutboxContact NetCentric Corporation at Using Automatic E-Mail Printing Main FeaturesPlease read this section before using the software You Cannot Use a 16-bit TCP/IP Stack Setting Up Automatic E-Mail PrintingIf You Are Using Korean Windows 95/98 Automatic E-Mail Printing is for Windows 95/98 Only How FaxSpeed Works Color Faxing with FaxSpeed Special Coded Format InfoImage Installing FaxSpeed Selecting Multi-Function Link Pro As Your Fax Application Creating FaxSpeed Read Module Disks for Recipients Quick Start Procedures How to Send an InfoImageTo Send an InfoImage with FaxSpeed Standard Send How to Read an InfoImage that Was Printed at Your MFC Using the FaxSpeed Macro Cannot read InfoImage page. File fax?????.hfx page skipped To read an InfoImage after viewing it in PaperPort FaxSpeed Read Module for Recipients If the Recipient Uses Another Fax Application If Recipient Uses Fax Machine and Scanner L O R F a X I N G Standard Telephone and FCC Notices Important Information Important-About the InterfaceCable Energy Star Compliance Statement Industry Canada Compliance Statement For Canada Only Important Safety Instructions USA Trademarks Compilation and Publication Notice Brother Home Troubleshooting and Routine MaintenanceTroubleshooting Error Messages Error Message Cause Action Error Messages Memory Full Document Jams and Paper Jams Document Jam in the Top of the ADF UnitDocument Jam Inside the ADF Unit Paper Jam Difficulty Suggestions If You Are Having Difficulty with Your MFC Phone Line Connections Sending Faxes Handling Incoming Calls Software Difficulties Video Capture Difficulty Test Print How to Improve Print QualityCleaning the Print Head Test Print Vertical Align Aligning Ink Cartridges Don’t handle the paper until the ink is dry Packing and Shipping the MFC Troubleshooting a N D R O U T I N E M a I N T E N a N C E Cleaning the Scanner Routine Maintenance Cleaning the MFC Printer Platen Replacing the Ink Cartridges Cleaning the Pick-up Roller Peel in the direction away from you Close the cartridge covers until they For Customer Service Troubleshooting a N D R O U T I N E M a I N T E N a N C E Glossary 22 2 G L O S S a R Y O S S a R Y 22 4 G L O S S a R Y Specifications Fax SpecificationsProduct Description Printer Specifications PrintingController Print Media 23 4 Specification S Up broadcasting Index Answering device external telephone Check Paper COMM. Error Memory Full 10-2 not Registered LCD D E Walk-upWindows Questions. See Brother Fax-Back System D E Remote Retrieval Access Card Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web