Error Messages

Error Message

Cause

Action

 

 

 

MACHINE ERROR

MFC has a mechanical

Call Brother Customer

XX

problem.

Service.

 

 

USA: 1-800-284-4329

 

 

From within Canada:

 

 

1-800-853-6660

 

 

From within Montreal:

 

 

1-514-685-6464

MEMORY FULL

You can’t store data in the

See page 10-2.

 

memory.

 

 

 

 

NEAR EMPTY

One or more of the ink

Order a new ink cartridge.

 

cartridges is running

(See page ii.)

 

out of ink.

 

 

 

 

NO RESPONSE/BUSY

The number you dialed does

Verify the number and try

 

not answer or is busy.

again.

 

 

 

NOT REGISTERED

You tried to access a

Set up the One Touch or

 

One Touch or Speed Dial

Speed Dial number.

 

number that is not

(See pages 7-1, 7-2.)

 

programmed.

 

 

 

 

PLS OPEN COVER

A page, piece of paper or

Press the Scanner Cover

 

paper clip, etc. may be

Release Button and lift

 

jammed inside the MFC.

the scanner cover. If you

 

 

see any jammed paper or

 

 

other item, gently pull it out,

 

 

then close the scanner cover.

 

 

If the error message remains,

 

 

open and close the scanner

 

 

cover again. If the MFC

 

 

cannot reset itself and return

 

 

to the date and time prompt,

 

 

it will display MACHINE

 

 

ERROR XX. Please call

 

 

Brother Customer Service

 

 

and tell them the Machine

 

 

Error number, at:

 

 

USA: 1-800-284-4329

 

 

From within Canada:

 

 

1-800-853-6660

 

 

From within Montreal:

 

 

1-514-685-6464

 

 

 

PRINTER JAM

The paper is jammed in the

See page 21-5.

 

MFC.

 

 

 

 

SET CARTRIDGES

An ink cartridge is not

Re-install the ink, seating it

 

installed properly.

properly.

 

 

(See pages 21-16—21-19.)

 

 

 

WARMING UP

The print head detects low

Wait until the MFC warms

 

temperature.

up.

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

21 - 3

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Image 183
Brother MFC-9100C manual Memory Full