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MFC-9100C
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MFC 9100C
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MFC-9100C
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Troubleshooting
Specs
Install
Error messages
ECM Error Correction Mode
Delayed Timer
Connecting the MFC
Maintenance
Reset
Dual Access
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OWNER’S MANUAL
MFC 9100C
®
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Contents
MFC 9100C
If You Need to Call Customer Service
Brother Numbers
For Customer Service
Fax-Back System
Brother on the World Wide Web
Canada
Ordering Accessories and Supplies
For USA and Canada
C L I M I T E D W a R R a N T Y U S a
Limitations
For Canada Only
Table of Contents
Viii T a B L E O F C O N T E N T S
B L E O F C O N T E N T S
Video Print Quality Temporary Settings
Copy Quality Changing Default Settings
Setting Up the MFC and Computer to
Before You Install Multi-Function Link
Using the Brother MFC 9100 Series
Using PaperPort and ScanSoft TextBridge
Using Multi-Function Link Pro Software
Twain Compliant
Using Internet Faxing with NetCentric FaxStorm
Color Faxing with FaxSpeed
Troubleshooting and Routine Maintenance
I T a B L E O F C O N T E N T S
Test Sheet Procedures For USA Only
Using This Manual
Introduction
Finding Information
MFC 9100C Control Panel Overview
Color Printer Keys Enlarge/Reduce On/OffLine
Reset
Copy Quality
Mono Copy
About Fax Machines
ECM Error Correction Mode
Fax Tones and Handshake
Packing List
Assembly and Connections
Make sure you have the following items
Choosing a Location
No ! no ! no
About Brother Paper
Paper
S E M B L Y a N D C O N N E C T I O N S
Paper Type Paper Size
Print Area
Loading Paper in the Multi-Purpose Paper Cassette
Release the scanner lock lever
Connecting the MFC
Connect the power cord
Installing the Ink Cartridges
Connect the telephone line cord
SET Cartridges Offline PLS Open Cover Offline
Peel in the direction away from you
Bottom of the yellow
Did YOU Change BLCK?1.YES 2.NO
YES
Print
Connecting an External TAD Telephone Answering Device
Connecting an External Telephone
Connections
Sequence
Recording Outgoing Message OGM
Do not connect a TAD elsewhere on the same phone line
Roll Over Phone Lines
Special Line Considerations
Two-Line Phone System
Converting Telephone Wall Outlets
Installing MFC, External Two-Line TAD Two-Line Telephone
If you are installing the MFC to work with a PBX
Custom Features on a Single Line
Multi-Line Connections PBX
On-Screen Programming
Function Mode
User-Friendly Programming
FAX Printer Copy Video
Function Selection Table Fax Functions
Alternating Displays
FAX NO. & Start Scan Ready Copy Press Copy
Function Description Factory Set
Setup Receive
Remaining Jobs
Copy Functions
Printer Functions
Video Functions
Setting Dialing Mode Tone/Pulse
Initial Setup
Setting Date and Time
Getting Started
FAX
Setting Station ID
TEL
Name
Making corrections
Setting Beeper Volume
Ring Volume
Speaker Volume
Delayed Timer
Memory Storage
Setting or Changing the Answer Mode
Setup Receive
Mode How it works When to use it
Answer Mode FAX? MANUAL? EXT.TEL/TAD?
Easy Receive
Setting Ring Delay
Printing a Reduced Incoming Document
Recommended Reductions
Setting Paper Size
Paper Change Reduction 1.YES 2.NO
Operation from Extension Telephones
Advanced Receiving Operations
Printing a Fax in Memory
Changing the Fax Receive Code
Polling
Setting Up Polling Receive
Setting Up Sequential Polling Receive
Canceling a Scheduled Job
Accepted Online Dialing Online
Remaining Jobs
T U P R E C E I V E
Registering your Distinctive Ring Pattern
Viewing Caller ID List
Caller ID
Printing Caller ID List
Clearing a Caller ID Stored in Memory
E T U P R E C E I V E
Sending Faxes Using Multiple Settings
Setup Send
Before You Begin
Faxing from the Document Feeder
Document is Face Up
Document is Face Down
Faxing from the Scanner Glass
Scan Fax
Setnext Startto Dial
Contrast
Resolution
Automatic Transmission
Manual Transmission ADF
Dual Access
Manual and Automatic Fax Redial
Send 2.RECEIVE
Checking the Jobs Status
Real Time Transmission
Basic Sending Operations
Canceling Jobs in Memory
Composing Electronic Cover
Comment OFF Please Call Urgent Confidential
Composing Your Own Comments
User Defined
Cover Page for Next Fax Only
Always Send Cover
Using a Printed Cover
COVERPAGEOFF? COVERPAGEON?
Delayed Fax
Overseas Mode
Overseas Mode
Delayed FAX
Setting Up for Polling Transmit
Multiple Resolution Transmission
Polled TXOFF?
E T U P S E N D
Storing Numbers for Easy Dialing
Auto Dial Numbers and Dialing Options
Storing One Touch Dial Numbers
Changing One Touch and Speed Dial Numbers
Storing Speed Dial Numbers
SPEED-DIAL? #
Change 2.EXIT
Setup Groupgo
Setting Up Groups for Broadcasting
Select ONE-TOUCH
Dialing Options
Broadcasting
Dialing Access Codes and Credit Card Numbers
Paging and Fax Forwarding
Remote Fax Options
Programming a Paging Number
PAGING?
Programming a Fax Forwarding Number
Setting Fax Storage
Using Remote Retrieval Access Code
Changing Remote Retrieval Access Code
Remote Retrieval
Long beep Fax messages No beeps No messages
OFF
Remote Commands
Retrieving Fax Messages
Retrieving Memory Status List
Changing Fax Forwarding Number Remotely
Printing Reports
MFC Settings and Activity
To Print a Report
Remote FAX OPT
Activity Report Interval
Transmission Verification Xmit Report
INTERVAL?
Color Copy Keys
Making Copies
Basic Copy Operations
Copying One
Memory Full Message
Multiple Copies Using the ADF
Multi Copystack
Multi Copysort Online
Multi Copystack Online
Multiple Copies Using the Scanner Glass
Setnext
Online Copyto END
Online Select SET
Enlarged or Reduced Copies Temporary Setting
Using the Copy Quality Key
Copy Quality Temporary Settings
Photo
Qualityhigh
Using the Brightness Key
Using the Paper Type Key
Paperplain Online
Online Paperplain Paperink JET Paperglossy Papertrnsprncy
Press Function
Copy Quality Changing Default Settings
Select Copy Quality
Select Paper Type
Copy Brightness
Color Adjustment
Copy Contrast
Selecting a Single Color One Color
Legal Limitations
Walk-Up Video Printing
Color Video Printing
Auto Switch
Videopress Copy Capture Ready
Black & White Video Printing
Video Print Quality Temporary Settings
Qualityhigh Online
Videomoving
Select & SET
Press Function
Changing Default Settings
Setting Video Printing Quality
Setting Paper Type
Setting Video Type
Video Type
Video Printing Color Adjustment
Setting Print Size
RED , Green , or Blue
Video Printing Brightness
Video Capture from the PC
Before You Install Multi-Function Link Pro Software
12Setting Up the MFC and Computer to Work Together
Computer Requirements
If You Don’t Have a CD-ROM Drive
From within Canada or 1-514-685-6464 from within Montreal
Connecting the MFC to the Computer
Choosing the Software to Install
Installing Multi-Function Link Pro Software CD-ROM
Overview of Basic Steps
Other Options
Installing the Brother Software
12 6 S E T T I N G U P T H E M F C a N D C O M P U T E R
Helpful Hints for Windows
Receiving Messages into the PC
Multi-Function Link Pro Mode
Features
Using MFC as Printer
Choosing the Right Kind of Paper
Printer Driver
Multi-purpose Paper Cassette
Loading Paper in Multi-purpose Paper Cassette
Adjusting for Thick Paper and Envelopes
Manual Feed Slot
Setup for Envelopes
Printer Operation Keys
Simultaneous Printing/Fax
BI-DIR Print
Turning Off Bi-directional Printing
Maintenance Data
Using the Maintenance Utility Program for Printing from DOS
Installing the Brother MFC 9100 Series DOS Tools
Windows Printing
Paper Tab
Using the Brother MFC 9100 Series Printer Driver
User Defined Paper Size
Paper Size
Minimum
Maximum
Orientation
Paper Source
Scaling
Feeder
Do not use the two selections simultaneously
Copies
Collate
Reverse Order
Quality
Quality/Color Tab
Color/Mono
Media
Paper Type Suitable print quality
Color
Document
Controlling the Color
Color Matching
Custom Setting
Halftone Pattern
Cluster
Effect
Control/Maintenance Tab
Cleaning Tab
Maintenance
Monitor Calibration
Bi-Directional Printing
Cleaning
Printer Adjustment Tab
Vertical Alignment
Introduction
Using Multi-Function Link Pro Software
Brother Resource Manager
MFC Remote Setup
Sending a Fax from Your PC
Multi-Function Link Pro Main Menu
Sending a Quick Fax
Sending a Fax from a Windows Application
Sending a Fax from the Main Menu
Checklist for Your PC
Checklist for the MFC
Receiving Faxes into the PC
Viewing Received Faxes
16Using PaperPort and ScanSoft TextBridge
Organizing Your Items in Folders
Viewing Items in PaperPort
Links to Many Other Applications
Importing Items from Other Applications
Scanning a Document
Exporting Items in Other Formats
Scanning a Document into the PC
Accessing the Scanner
Color Type
Settings in the Scanner Window
Size
Adjust
Custom
Paper
PreScanning an Image
How to use PreScan to adjust an Image
To connect your video equipment
Connecting Your Video Equipment
To capture a frame as an image
Capturing An Image
I N G P a P E R P O R T a N D T E X T B R I D G E
I N G P a P E R P O R T a N D T E X T B R I D G E
NetCentric Internet Fax
17Using Internet Faxing with NetCentric FaxStorm
Before You Begin
Set Up Your Fax Service Account
Receiving Faxes
Compatible Operating Systems
Creating an Inbound Account
Installing NetCentric FaxStorm
Overview of Utilities
Accessing NetCentric FaxStorm
Send Fax button
Sending Faxes
General Tab
Addressing a Fax
Selecting a Group or a Contact from a Group
Adding Contacts One at a Time
Specifying a Cover
Saving a New Contact from the Fax Send Window
Attachments Tab
About Sending a Fax as E-mail
Sending from Other Windows Applications
If You Are Using Windows 95/98
Options/Sender Tab
If You Are Using Windows NT Workstation Version
Setting Up Contacts in the Contact Manager
To Add a New Contact to the All Group
Changing Contact Detail
To Add a New Contact to Another Group
Moving or Copying a Contact to Another Group
Setting Up Multiple Addresses
Creating a Group for Broadcasting
Managing Your Faxes in the Status Manager
Accessing the Status Manager
Checking the Status of Sent Faxes Outbox
Managing Faxes from Your Account
Accessing Your Account
Viewing Faxes You Received Inbox
Viewing Received Faxes in Your Account Page Inbox
Checking Sent Faxes in Your Account Page Outbox
Customer Support
Contact NetCentric Corporation at
Main Features
Using Automatic E-Mail Printing
Please read this section before using the software
If You Are Using Korean Windows 95/98
Setting Up Automatic E-Mail Printing
Automatic E-Mail Printing is for Windows 95/98 Only
You Cannot Use a 16-bit TCP/IP Stack
How FaxSpeed Works
Color Faxing with FaxSpeed
Special Coded Format InfoImage
Installing FaxSpeed
Selecting Multi-Function Link Pro As Your Fax Application
Creating FaxSpeed Read Module Disks for Recipients
How to Send an InfoImage
Quick Start Procedures
To Send an InfoImage with FaxSpeed Standard Send
How to Read an InfoImage that Was Printed at Your MFC
Using the FaxSpeed Macro
Cannot read InfoImage page. File fax?????.hfx page skipped
To read an InfoImage after viewing it in PaperPort
FaxSpeed Read Module for Recipients
If the Recipient Uses Another Fax Application
If Recipient Uses Fax Machine and Scanner
L O R F a X I N G
Standard Telephone and FCC Notices
Important Information
Important-About the InterfaceCable
Energy Star Compliance Statement
Industry Canada Compliance Statement For Canada Only
Important Safety Instructions
USA
Trademarks
Compilation and Publication Notice
Troubleshooting
Troubleshooting and Routine Maintenance
Error Messages
Brother Home
Error Message Cause Action
Error Messages
Memory Full
Document Jam in the Top of the ADF Unit
Document Jams and Paper Jams
Document Jam Inside the ADF Unit
Paper Jam
Difficulty Suggestions
If You Are Having Difficulty with Your MFC
Phone Line Connections Sending Faxes Handling Incoming Calls
Software Difficulties
Video Capture Difficulty
Cleaning the Print Head
How to Improve Print Quality
Test Print
Test Print
Vertical Align
Aligning Ink Cartridges
Don’t handle the paper until the ink is dry
Packing and Shipping the MFC
Troubleshooting a N D R O U T I N E M a I N T E N a N C E
Cleaning the Scanner
Routine Maintenance
Cleaning the MFC Printer Platen
Replacing the Ink Cartridges
Cleaning the Pick-up Roller
Peel in the direction away from you
Close the cartridge covers until they
For Customer Service
Troubleshooting a N D R O U T I N E M a I N T E N a N C E
Glossary
22 2 G L O S S a R Y
O S S a R Y
22 4 G L O S S a R Y
Fax Specifications
Specifications
Product Description
Printing
Printer Specifications
Controller
Print Media
23 4 Specification S
Up broadcasting
Index
Answering device external telephone
Check Paper COMM. Error Memory Full 10-2 not Registered
LCD
D E
Walk-upWindows Questions. See Brother Fax-Back System
D E
Remote Retrieval Access Card
Remote Retrieval Access Card
Changing Remote Retrieval Access Code
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