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MFC-9100C
manual
L O R F a X I N G
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MFC-9100C
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Troubleshooting
Specification
Install
Error codes
ECM Error Correction Mode
Delayed Timer
Connecting the MFC
Maintenance
Reset
Dual Access
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C O L O R F A X I N G
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Contents
MFC 9100C
If You Need to Call Customer Service
Fax-Back System
For Customer Service
Brother Numbers
Brother on the World Wide Web
Ordering Accessories and Supplies
Canada
For USA and Canada
C L I M I T E D W a R R a N T Y U S a
Limitations
For Canada Only
Table of Contents
Viii T a B L E O F C O N T E N T S
B L E O F C O N T E N T S
Setting Up the MFC and Computer to
Copy Quality Changing Default Settings
Video Print Quality Temporary Settings
Before You Install Multi-Function Link
Using the Brother MFC 9100 Series
Using Multi-Function Link Pro Software
Using PaperPort and ScanSoft TextBridge
Using Internet Faxing with NetCentric FaxStorm
Twain Compliant
Color Faxing with FaxSpeed
Troubleshooting and Routine Maintenance
I T a B L E O F C O N T E N T S
Introduction
Using This Manual
Test Sheet Procedures For USA Only
Finding Information
MFC 9100C Control Panel Overview
Copy Quality
Reset
Color Printer Keys Enlarge/Reduce On/OffLine
Mono Copy
ECM Error Correction Mode
About Fax Machines
Fax Tones and Handshake
Assembly and Connections
Packing List
Make sure you have the following items
No ! no ! no
Choosing a Location
Paper
About Brother Paper
S E M B L Y a N D C O N N E C T I O N S
Print Area
Paper Type Paper Size
Loading Paper in the Multi-Purpose Paper Cassette
Connecting the MFC
Release the scanner lock lever
Connect the telephone line cord
Installing the Ink Cartridges
Connect the power cord
SET Cartridges Offline PLS Open Cover Offline
Bottom of the yellow
Peel in the direction away from you
Did YOU Change BLCK?1.YES 2.NO
Print
YES
Connections
Connecting an External Telephone
Connecting an External TAD Telephone Answering Device
Sequence
Do not connect a TAD elsewhere on the same phone line
Recording Outgoing Message OGM
Two-Line Phone System
Special Line Considerations
Roll Over Phone Lines
Converting Telephone Wall Outlets
Installing MFC, External Two-Line TAD Two-Line Telephone
Custom Features on a Single Line
If you are installing the MFC to work with a PBX
Multi-Line Connections PBX
User-Friendly Programming
Function Mode
On-Screen Programming
FAX Printer Copy Video
FAX NO. & Start Scan Ready Copy Press Copy
Alternating Displays
Function Selection Table Fax Functions
Function Description Factory Set
Setup Receive
Remaining Jobs
Printer Functions
Copy Functions
Video Functions
Setting Date and Time
Initial Setup
Setting Dialing Mode Tone/Pulse
Getting Started
TEL
Setting Station ID
FAX
Name
Setting Beeper Volume
Making corrections
Delayed Timer
Speaker Volume
Ring Volume
Memory Storage
Mode How it works When to use it
Setup Receive
Setting or Changing the Answer Mode
Answer Mode FAX? MANUAL? EXT.TEL/TAD?
Setting Ring Delay
Easy Receive
Printing a Reduced Incoming Document
Setting Paper Size
Recommended Reductions
Paper Change Reduction 1.YES 2.NO
Printing a Fax in Memory
Advanced Receiving Operations
Operation from Extension Telephones
Changing the Fax Receive Code
Setting Up Polling Receive
Polling
Accepted Online Dialing Online
Canceling a Scheduled Job
Setting Up Sequential Polling Receive
Remaining Jobs
T U P R E C E I V E
Registering your Distinctive Ring Pattern
Printing Caller ID List
Caller ID
Viewing Caller ID List
Clearing a Caller ID Stored in Memory
E T U P R E C E I V E
Before You Begin
Setup Send
Sending Faxes Using Multiple Settings
Faxing from the Document Feeder
Document is Face Up
Scan Fax
Faxing from the Scanner Glass
Document is Face Down
Setnext Startto Dial
Resolution
Contrast
Automatic Transmission
Manual and Automatic Fax Redial
Dual Access
Manual Transmission ADF
Send 2.RECEIVE
Real Time Transmission
Checking the Jobs Status
Composing Electronic Cover
Canceling Jobs in Memory
Basic Sending Operations
Comment OFF Please Call Urgent Confidential
User Defined
Composing Your Own Comments
Cover Page for Next Fax Only
Using a Printed Cover
Always Send Cover
COVERPAGEOFF? COVERPAGEON?
Overseas Mode
Overseas Mode
Delayed Fax
Delayed FAX
Multiple Resolution Transmission
Setting Up for Polling Transmit
Polled TXOFF?
E T U P S E N D
Auto Dial Numbers and Dialing Options
Storing Numbers for Easy Dialing
Storing One Touch Dial Numbers
SPEED-DIAL? #
Storing Speed Dial Numbers
Changing One Touch and Speed Dial Numbers
Change 2.EXIT
Setting Up Groups for Broadcasting
Setup Groupgo
Select ONE-TOUCH
Dialing Options
Broadcasting
Dialing Access Codes and Credit Card Numbers
Programming a Paging Number
Remote Fax Options
Paging and Fax Forwarding
PAGING?
Setting Fax Storage
Programming a Fax Forwarding Number
Remote Retrieval
Changing Remote Retrieval Access Code
Using Remote Retrieval Access Code
Long beep Fax messages No beeps No messages
Remote Commands
OFF
Retrieving Memory Status List
Retrieving Fax Messages
Changing Fax Forwarding Number Remotely
To Print a Report
MFC Settings and Activity
Printing Reports
Remote FAX OPT
Transmission Verification Xmit Report
Activity Report Interval
INTERVAL?
Basic Copy Operations
Making Copies
Color Copy Keys
Copying One
Multi Copystack
Multiple Copies Using the ADF
Memory Full Message
Multi Copysort Online
Setnext
Multiple Copies Using the Scanner Glass
Multi Copystack Online
Online Copyto END
Enlarged or Reduced Copies Temporary Setting
Online Select SET
Photo
Copy Quality Temporary Settings
Using the Copy Quality Key
Qualityhigh
Paperplain Online
Using the Paper Type Key
Using the Brightness Key
Online Paperplain Paperink JET Paperglossy Papertrnsprncy
Copy Quality Changing Default Settings
Press Function
Select Paper Type
Select Copy Quality
Copy Contrast
Color Adjustment
Copy Brightness
Selecting a Single Color One Color
Legal Limitations
Walk-Up Video Printing
Auto Switch
Color Video Printing
Videopress Copy Capture Ready
Qualityhigh Online
Video Print Quality Temporary Settings
Black & White Video Printing
Videomoving
Select & SET
Changing Default Settings
Press Function
Setting Video Type
Setting Paper Type
Setting Video Printing Quality
Video Type
Setting Print Size
Video Printing Color Adjustment
RED , Green , or Blue
Video Capture from the PC
Video Printing Brightness
12Setting Up the MFC and Computer to Work Together
Before You Install Multi-Function Link Pro Software
If You Don’t Have a CD-ROM Drive
Computer Requirements
From within Canada or 1-514-685-6464 from within Montreal
Connecting the MFC to the Computer
Installing Multi-Function Link Pro Software CD-ROM
Choosing the Software to Install
Overview of Basic Steps
Installing the Brother Software
Other Options
12 6 S E T T I N G U P T H E M F C a N D C O M P U T E R
Helpful Hints for Windows
Multi-Function Link Pro Mode
Receiving Messages into the PC
Using MFC as Printer
Features
Printer Driver
Choosing the Right Kind of Paper
Multi-purpose Paper Cassette
Adjusting for Thick Paper and Envelopes
Loading Paper in Multi-purpose Paper Cassette
Setup for Envelopes
Manual Feed Slot
Simultaneous Printing/Fax
Printer Operation Keys
Turning Off Bi-directional Printing
BI-DIR Print
Installing the Brother MFC 9100 Series DOS Tools
Using the Maintenance Utility Program for Printing from DOS
Maintenance Data
Windows Printing
Using the Brother MFC 9100 Series Printer Driver
Paper Tab
Minimum
Paper Size
User Defined Paper Size
Maximum
Scaling
Paper Source
Orientation
Feeder
Collate
Copies
Do not use the two selections simultaneously
Reverse Order
Quality/Color Tab
Quality
Paper Type Suitable print quality
Media
Color/Mono
Color
Controlling the Color
Document
Halftone Pattern
Custom Setting
Color Matching
Cluster
Control/Maintenance Tab
Effect
Monitor Calibration
Maintenance
Cleaning Tab
Bi-Directional Printing
Printer Adjustment Tab
Cleaning
Vertical Alignment
Using Multi-Function Link Pro Software
Introduction
Brother Resource Manager
MFC Remote Setup
Multi-Function Link Pro Main Menu
Sending a Fax from Your PC
Sending a Quick Fax
Sending a Fax from the Main Menu
Sending a Fax from a Windows Application
Checklist for the MFC
Checklist for Your PC
Receiving Faxes into the PC
Viewing Received Faxes
16Using PaperPort and ScanSoft TextBridge
Viewing Items in PaperPort
Organizing Your Items in Folders
Links to Many Other Applications
Scanning a Document
Importing Items from Other Applications
Exporting Items in Other Formats
Accessing the Scanner
Scanning a Document into the PC
Settings in the Scanner Window
Color Type
Custom
Adjust
Size
Paper
How to use PreScan to adjust an Image
PreScanning an Image
Connecting Your Video Equipment
To connect your video equipment
Capturing An Image
To capture a frame as an image
I N G P a P E R P O R T a N D T E X T B R I D G E
I N G P a P E R P O R T a N D T E X T B R I D G E
17Using Internet Faxing with NetCentric FaxStorm
NetCentric Internet Fax
Receiving Faxes
Set Up Your Fax Service Account
Before You Begin
Compatible Operating Systems
Installing NetCentric FaxStorm
Creating an Inbound Account
Accessing NetCentric FaxStorm
Overview of Utilities
General Tab
Sending Faxes
Send Fax button
Addressing a Fax
Adding Contacts One at a Time
Selecting a Group or a Contact from a Group
Saving a New Contact from the Fax Send Window
Specifying a Cover
About Sending a Fax as E-mail
Attachments Tab
If You Are Using Windows 95/98
Sending from Other Windows Applications
Options/Sender Tab
Setting Up Contacts in the Contact Manager
If You Are Using Windows NT Workstation Version
To Add a New Contact to the All Group
To Add a New Contact to Another Group
Changing Contact Detail
Setting Up Multiple Addresses
Moving or Copying a Contact to Another Group
Creating a Group for Broadcasting
Accessing the Status Manager
Managing Your Faxes in the Status Manager
Checking the Status of Sent Faxes Outbox
Viewing Faxes You Received Inbox
Accessing Your Account
Managing Faxes from Your Account
Viewing Received Faxes in Your Account Page Inbox
Customer Support
Checking Sent Faxes in Your Account Page Outbox
Contact NetCentric Corporation at
Using Automatic E-Mail Printing
Main Features
Please read this section before using the software
Automatic E-Mail Printing is for Windows 95/98 Only
Setting Up Automatic E-Mail Printing
If You Are Using Korean Windows 95/98
You Cannot Use a 16-bit TCP/IP Stack
Color Faxing with FaxSpeed
How FaxSpeed Works
Installing FaxSpeed
Special Coded Format InfoImage
Selecting Multi-Function Link Pro As Your Fax Application
Creating FaxSpeed Read Module Disks for Recipients
Quick Start Procedures
How to Send an InfoImage
To Send an InfoImage with FaxSpeed Standard Send
Using the FaxSpeed Macro
How to Read an InfoImage that Was Printed at Your MFC
To read an InfoImage after viewing it in PaperPort
Cannot read InfoImage page. File fax?????.hfx page skipped
If the Recipient Uses Another Fax Application
FaxSpeed Read Module for Recipients
If Recipient Uses Fax Machine and Scanner
L O R F a X I N G
Important Information
Standard Telephone and FCC Notices
Important-About the InterfaceCable
Industry Canada Compliance Statement For Canada Only
Energy Star Compliance Statement
Important Safety Instructions
USA
Compilation and Publication Notice
Trademarks
Error Messages
Troubleshooting and Routine Maintenance
Troubleshooting
Brother Home
Error Messages
Error Message Cause Action
Memory Full
Document Jams and Paper Jams
Document Jam in the Top of the ADF Unit
Document Jam Inside the ADF Unit
Paper Jam
If You Are Having Difficulty with Your MFC
Difficulty Suggestions
Phone Line Connections Sending Faxes Handling Incoming Calls
Software Difficulties
Video Capture Difficulty
Test Print
How to Improve Print Quality
Cleaning the Print Head
Test Print
Aligning Ink Cartridges
Vertical Align
Packing and Shipping the MFC
Don’t handle the paper until the ink is dry
Troubleshooting a N D R O U T I N E M a I N T E N a N C E
Routine Maintenance
Cleaning the Scanner
Cleaning the MFC Printer Platen
Cleaning the Pick-up Roller
Replacing the Ink Cartridges
Peel in the direction away from you
Close the cartridge covers until they
For Customer Service
Troubleshooting a N D R O U T I N E M a I N T E N a N C E
Glossary
22 2 G L O S S a R Y
O S S a R Y
22 4 G L O S S a R Y
Specifications
Fax Specifications
Product Description
Printer Specifications
Printing
Controller
Print Media
23 4 Specification S
Index
Up broadcasting
Check Paper COMM. Error Memory Full 10-2 not Registered
Answering device external telephone
LCD
D E
Walk-upWindows Questions. See Brother Fax-Back System
D E
Remote Retrieval Access Card
Remote Retrieval Access Card
Changing Remote Retrieval Access Code
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