Paper Jam | Brother MFC-9100C manual

Paper Jam

1Remove the paper cassette.

2Press the blue release button and pull the jammed paper out toward you.

3Slide the paper cassette into the MFC until it locks into place.

Blue Release

Button

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

21 - 5

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Brother MFC-9100C manual Paper Jam

Contents

MFC 9100C If You Need to Call Customer Service Brother Numbers For Customer ServiceFax-Back System Brother on the World Wide Web Canada Ordering Accessories and Supplies For USA and Canada C L I M I T E D W a R R a N T Y U S a Limitations For Canada Only Table of Contents Viii T a B L E O F C O N T E N T S B L E O F C O N T E N T S Video Print Quality Temporary Settings Copy Quality Changing Default SettingsSetting Up the MFC and Computer to Before You Install Multi-Function Link Using the Brother MFC 9100 Series Using PaperPort and ScanSoft TextBridge Using Multi-Function Link Pro Software Twain Compliant Using Internet Faxing with NetCentric FaxStorm Color Faxing with FaxSpeed Troubleshooting and Routine Maintenance I T a B L E O F C O N T E N T S Test Sheet Procedures For USA Only Using This ManualIntroduction Finding Information MFC 9100C Control Panel Overview Color Printer Keys Enlarge/Reduce On/OffLine ResetCopy Quality Mono Copy Fax Tones and Handshake ECM Error Correction ModeAbout Fax Machines Make sure you have the following items Assembly and ConnectionsPacking List Choosing a Location No ! no ! no About Brother Paper Paper S E M B L Y a N D C O N N E C T I O N S Paper Type Paper Size Print Area Loading Paper in the Multi-Purpose Paper Cassette Release the scanner lock lever Connecting the MFC Connect the power cord Installing the Ink CartridgesConnect the telephone line cord SET Cartridges Offline PLS Open Cover Offline Peel in the direction away from you Bottom of the yellow Did YOU Change BLCK?1.YES 2.NO YES Print Connecting an External TAD Telephone Answering Device Connecting an External TelephoneConnections Sequence Recording Outgoing Message OGM Do not connect a TAD elsewhere on the same phone line Roll Over Phone Lines Special Line ConsiderationsTwo-Line Phone System Converting Telephone Wall Outlets Installing MFC, External Two-Line TAD Two-Line Telephone Multi-Line Connections PBX Custom Features on a Single LineIf you are installing the MFC to work with a PBX On-Screen Programming Function ModeUser-Friendly Programming FAX Printer Copy Video Function Selection Table Fax Functions Alternating DisplaysFAX NO. & Start Scan Ready Copy Press Copy Function Description Factory Set Setup Receive Remaining Jobs Copy Functions Printer Functions Video Functions Setting Dialing Mode Tone/Pulse Initial SetupSetting Date and Time Getting Started FAX Setting Station IDTEL Name Making corrections Setting Beeper Volume Ring Volume Speaker VolumeDelayed Timer Memory Storage Setting or Changing the Answer Mode Setup ReceiveMode How it works When to use it Answer Mode FAX? MANUAL? EXT.TEL/TAD? Printing a Reduced Incoming Document Setting Ring DelayEasy Receive Paper Change Reduction 1.YES 2.NO Setting Paper SizeRecommended Reductions Operation from Extension Telephones Advanced Receiving OperationsPrinting a Fax in Memory Changing the Fax Receive Code Polling Setting Up Polling Receive Setting Up Sequential Polling Receive Canceling a Scheduled JobAccepted Online Dialing Online Remaining Jobs T U P R E C E I V E Registering your Distinctive Ring Pattern Viewing Caller ID List Caller IDPrinting Caller ID List Clearing a Caller ID Stored in Memory E T U P R E C E I V E Sending Faxes Using Multiple Settings Setup SendBefore You Begin Faxing from the Document Feeder Document is Face Up Document is Face Down Faxing from the Scanner GlassScan Fax Setnext Startto Dial Automatic Transmission ResolutionContrast Manual Transmission ADF Dual AccessManual and Automatic Fax Redial Send 2.RECEIVE Checking the Jobs Status Real Time Transmission Basic Sending Operations Canceling Jobs in MemoryComposing Electronic Cover Comment OFF Please Call Urgent Confidential Cover Page for Next Fax Only User DefinedComposing Your Own Comments COVERPAGEOFF? COVERPAGEON? Using a Printed CoverAlways Send Cover Delayed Fax Overseas ModeOverseas Mode Delayed FAX Polled TXOFF? Multiple Resolution TransmissionSetting Up for Polling Transmit E T U P S E N D Storing One Touch Dial Numbers Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Changing One Touch and Speed Dial Numbers Storing Speed Dial NumbersSPEED-DIAL? # Change 2.EXIT Select ONE-TOUCH Setting Up Groups for BroadcastingSetup Groupgo Dialing Options Broadcasting Dialing Access Codes and Credit Card Numbers Paging and Fax Forwarding Remote Fax OptionsProgramming a Paging Number PAGING? Programming a Fax Forwarding Number Setting Fax Storage Using Remote Retrieval Access Code Changing Remote Retrieval Access CodeRemote Retrieval Long beep Fax messages No beeps No messages OFF Remote Commands Retrieving Fax Messages Retrieving Memory Status List Changing Fax Forwarding Number Remotely Printing Reports MFC Settings and ActivityTo Print a Report Remote FAX OPT INTERVAL? Transmission Verification Xmit ReportActivity Report Interval Color Copy Keys Making CopiesBasic Copy Operations Copying One Memory Full Message Multiple Copies Using the ADFMulti Copystack Multi Copysort Online Multi Copystack Online Multiple Copies Using the Scanner GlassSetnext Online Copyto END Online Select SET Enlarged or Reduced Copies Temporary Setting Using the Copy Quality Key Copy Quality Temporary SettingsPhoto Qualityhigh Using the Brightness Key Using the Paper Type KeyPaperplain Online Online Paperplain Paperink JET Paperglossy Papertrnsprncy Press Function Copy Quality Changing Default Settings Select Copy Quality Select Paper Type Copy Brightness Color AdjustmentCopy Contrast Selecting a Single Color One Color Legal Limitations Walk-Up Video Printing Videopress Copy Capture Ready Auto SwitchColor Video Printing Black & White Video Printing Video Print Quality Temporary SettingsQualityhigh Online Videomoving Select & SET Press Function Changing Default Settings Setting Video Printing Quality Setting Paper TypeSetting Video Type Video Type RED , Green , or Blue Setting Print SizeVideo Printing Color Adjustment Video Printing Brightness Video Capture from the PC Before You Install Multi-Function Link Pro Software 12Setting Up the MFC and Computer to Work Together From within Canada or 1-514-685-6464 from within Montreal If You Don’t Have a CD-ROM DriveComputer Requirements Connecting the MFC to the Computer Overview of Basic Steps Installing Multi-Function Link Pro Software CD-ROMChoosing the Software to Install Other Options Installing the Brother Software 12 6 S E T T I N G U P T H E M F C a N D C O M P U T E R Helpful Hints for Windows Receiving Messages into the PC Multi-Function Link Pro Mode Features Using MFC as Printer Multi-purpose Paper Cassette Printer DriverChoosing the Right Kind of Paper Loading Paper in Multi-purpose Paper Cassette Adjusting for Thick Paper and Envelopes Manual Feed Slot Setup for Envelopes Printer Operation Keys Simultaneous Printing/Fax BI-DIR Print Turning Off Bi-directional Printing Maintenance Data Using the Maintenance Utility Program for Printing from DOSInstalling the Brother MFC 9100 Series DOS Tools Windows Printing Paper Tab Using the Brother MFC 9100 Series Printer Driver User Defined Paper Size Paper SizeMinimum Maximum Orientation Paper SourceScaling Feeder Do not use the two selections simultaneously CopiesCollate Reverse Order Quality Quality/Color Tab Color/Mono MediaPaper Type Suitable print quality Color Document Controlling the Color Color Matching Custom SettingHalftone Pattern Cluster Effect Control/Maintenance Tab Cleaning Tab MaintenanceMonitor Calibration Bi-Directional Printing Vertical Alignment Printer Adjustment TabCleaning Brother Resource Manager Using Multi-Function Link Pro SoftwareIntroduction MFC Remote Setup Sending a Quick Fax Multi-Function Link Pro Main MenuSending a Fax from Your PC Sending a Fax from a Windows Application Sending a Fax from the Main Menu Receiving Faxes into the PC Checklist for the MFCChecklist for Your PC Viewing Received Faxes 16Using PaperPort and ScanSoft TextBridge Organizing Your Items in Folders Viewing Items in PaperPort Links to Many Other Applications Exporting Items in Other Formats Scanning a DocumentImporting Items from Other Applications Scanning a Document into the PC Accessing the Scanner Color Type Settings in the Scanner Window Size AdjustCustom Paper PreScanning an Image How to use PreScan to adjust an Image To connect your video equipment Connecting Your Video Equipment To capture a frame as an image Capturing An Image I N G P a P E R P O R T a N D T E X T B R I D G E I N G P a P E R P O R T a N D T E X T B R I D G E NetCentric Internet Fax 17Using Internet Faxing with NetCentric FaxStorm Before You Begin Set Up Your Fax Service AccountReceiving Faxes Compatible Operating Systems Creating an Inbound Account Installing NetCentric FaxStorm Overview of Utilities Accessing NetCentric FaxStorm Send Fax button Sending FaxesGeneral Tab Addressing a Fax Selecting a Group or a Contact from a Group Adding Contacts One at a Time Specifying a Cover Saving a New Contact from the Fax Send Window Attachments Tab About Sending a Fax as E-mail Options/Sender Tab If You Are Using Windows 95/98Sending from Other Windows Applications If You Are Using Windows NT Workstation Version Setting Up Contacts in the Contact Manager To Add a New Contact to the All Group Changing Contact Detail To Add a New Contact to Another Group Creating a Group for Broadcasting Setting Up Multiple AddressesMoving or Copying a Contact to Another Group Checking the Status of Sent Faxes Outbox Accessing the Status ManagerManaging Your Faxes in the Status Manager Managing Faxes from Your Account Accessing Your AccountViewing Faxes You Received Inbox Viewing Received Faxes in Your Account Page Inbox Contact NetCentric Corporation at Customer SupportChecking Sent Faxes in Your Account Page Outbox Please read this section before using the software Using Automatic E-Mail PrintingMain Features If You Are Using Korean Windows 95/98 Setting Up Automatic E-Mail PrintingAutomatic E-Mail Printing is for Windows 95/98 Only You Cannot Use a 16-bit TCP/IP Stack How FaxSpeed Works Color Faxing with FaxSpeed Special Coded Format InfoImage Installing FaxSpeed Selecting Multi-Function Link Pro As Your Fax Application Creating FaxSpeed Read Module Disks for Recipients To Send an InfoImage with FaxSpeed Standard Send Quick Start ProceduresHow to Send an InfoImage How to Read an InfoImage that Was Printed at Your MFC Using the FaxSpeed Macro Cannot read InfoImage page. File fax?????.hfx page skipped To read an InfoImage after viewing it in PaperPort FaxSpeed Read Module for Recipients If the Recipient Uses Another Fax Application If Recipient Uses Fax Machine and Scanner L O R F a X I N G Standard Telephone and FCC Notices Important Information Important-About the InterfaceCable Energy Star Compliance Statement Industry Canada Compliance Statement For Canada Only Important Safety Instructions USA Trademarks Compilation and Publication Notice Troubleshooting Troubleshooting and Routine MaintenanceError Messages Brother Home Error Message Cause Action Error Messages Memory Full Document Jam Inside the ADF Unit Document Jams and Paper JamsDocument Jam in the Top of the ADF Unit Paper Jam Difficulty Suggestions If You Are Having Difficulty with Your MFC Phone Line Connections Sending Faxes Handling Incoming Calls Software Difficulties Video Capture Difficulty Cleaning the Print Head How to Improve Print QualityTest Print Test Print Vertical Align Aligning Ink Cartridges Don’t handle the paper until the ink is dry Packing and Shipping the MFC Troubleshooting a N D R O U T I N E M a I N T E N a N C E Cleaning the Scanner Routine Maintenance Cleaning the MFC Printer Platen Replacing the Ink Cartridges Cleaning the Pick-up Roller Peel in the direction away from you Close the cartridge covers until they For Customer Service Troubleshooting a N D R O U T I N E M a I N T E N a N C E Glossary 22 2 G L O S S a R Y O S S a R Y 22 4 G L O S S a R Y Product Description SpecificationsFax Specifications Controller Printer SpecificationsPrinting Print Media 23 4 Specification S Up broadcasting Index Answering device external telephone Check Paper COMM. Error Memory Full 10-2 not Registered LCD D E Walk-upWindows Questions. See Brother Fax-Back System D E Remote Retrieval Access Card Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web