Daily Care and Maintenance

Replacing the Batteries in the Electronic Pen and the Electronic Eraser

As the lifetime of the batteries in the Electronic Pen or the Electronic Eraser comes near to the end, the message “Low Battery” appears on the PC screen to which the electronic print board is connected using interactive functions. When this message appears, get new batteries ready and replace the old ones as soon as possible.

When replacing batteries, remove the old batteries and replace according to step 1 under “Setting the Electronic Pen” on page 24 in the case of the Electronic Pen or according to “Setting the Electronic Eraser” on page 25 in the case of the Electronic Eraser. Continued use of low batteries may result in a shifting of position or malfunction.

Replacing the Cloth of the Electronic Eraser

If the cloth of the Electronic Eraser becomes dirty with erased markings, replace with a new eraser cloth according to “Replacing the eraser cloth” on page 25.

Troubleshooting

Treat problems according to the information given in the table below. If problems still persist, call your dealer for service.

Symptom

Care and Remedy

 

See

 

Page

Power switch is on but the Check that the power plug is securely plugged in.

 

 

indicator is off.

(If the indicator still does not light, turn the power off and on again.)

 

 

 

The unit is out of copy paper or thermal transfer film. (Error indicator flashes " " or "

".)

16

 

 

 

 

Insert copy paper or replace the thermal transfer film.

 

20

 

The printer door is open. (Error indicator flashes " ".)

 

15

Copied copy paper will not

Close the printer door firmly until a click is heard.

 

 

 

come out.

Paper is jammed in the printer. (Error indicator flashes " ".)

 

 

 

Open the printer door and remove the jammed paper.

21

 

 

 

The platen roller and feed roller are dirty.

65

 

Open the printer door and clean the platen roller and the feed roller.

 

 

 

BThe markers for interactive (Small) are used.

 

 

Use the markers (Big).

 

Nothing is printed on the

BThe writing on the screen is too thin or light.

 

paper or copies are faint or

 

Make thicker, darker lines or change to a new marker.

 

blurred.

 

 

 

Help

Black streaks or blank (unprinted) spots appear on the copy (copy paper is dirty).

The printer door is slightly open.

Close the printer door firmly until a click is heard.

15

 

The printer head or platen roller is dirty.

65

Open the printer door and clean any dirt off the printer head and platen roller.

 

The room temperature is 10°C (50°F) or lower.

 

Increase the room temperature, turn the unit's power off and on, and retry copying.

 

The thermal transfer film is wrinkled because it was set in place without removing

 

excess slack.

15

Rewind the used portion of the thermal transfer film to remove the excess

21

slack, then reattach it.

 

67

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Panasonic KX-BP800 Troubleshooting, Symptom Care and Remedy, Replacing the Cloth of the Electronic Eraser