Troubleshooting
Symptom | Care and Remedy |
See
Page
The screen does not advance when the COPY or ADVANCE keys are pressed.
Static electricity was generated when the screen film was wiped.
Turn off the power and slowly move the screen by hand.
The time to replace the thermal transfer film is approaching. (Only about 15 more
Contrast/Remaining | copies can be made.) | 20 | |
film indicator flashes. | |||
Prepare a new replacement film |
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The computer can not | Check that the interactive cable is securely connected. | 26 | |
recognize the electronic | Communication port setting is not appropriate. |
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print board when the | 30 | ||
Change communication port setting according to “COM port” on page 30. | |||
interactive function is used. |
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The Electronic Pen position | The projection position shifts. | 33 | |
may shift when the | Calibrate to reposition the projected image on the screen. | ||
Projector mode is used. |
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| BUse the Electronic Pen inclined at an angle. |
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| BDirect sunlight or strong light is striking the screen. |
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Data written on the | BA remote controller is being aimed at the receiver on the electronic print board. |
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electronic print board may | BThe side of the electronic print board is placed near the wall, or the top of the |
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disappear from the | electronic print board is placed near the ceiling. |
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electronic print board | BThe electronic print board is placed near the vents of an air conditioner. |
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screen and the computer | BThe receiver of the electronic print board is blocked by a hand or other object. |
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screen or its position may | BThe transmitter of the Electronic Pen or the Electronic Eraser is covered with your |
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shift when the interactive | hand. |
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function is used. | BTwo or more the Electronic Pens or the Electronic Eraser are used at the same time. |
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| BIf the position shifts for reasons other than the above, adjust the position according |
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| to "Adjustment" on page 31. |
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Unnecessary streaks not | Do not do the followings near the electronic print board while using the interactive |
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function. |
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written are displayed on the |
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computer screen when the | BExchanging markers for interactive (Small) of the Electronic Pen |
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BSetting or removing a marker cap of the Electronic Pen |
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interactive function is used. |
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| BPushing the point of the Electronic Pen |
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Detection of the marker | The marker for interactive (Small) is not securely set. |
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Rotate the pen holder lever to the release potion, and then return the pen |
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color of the Electronic Pen | 24 | ||
holder lever to the lock position while inserting the marker until you hear a | |||
does not work well when | |||
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buzzing sound. |
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the Whiteboard mode of |
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the interactive function is | The proprietary marker for interactive (Small) is not set into the pen holder. | 71 | |
used. | Use the proprietary markers for interactive (Small). | ||
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The message “Low | Replace batteries of the Electronic Pen or the Electronic Eraser which have “Low |
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Battery” appears on the | 67 | ||
Battery” message displayed. | |||
computer screen. |
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