12. Help

 

 

Problem

Cause & Solution

The base unit beeps.

L Recording paper/ink film has run out. Press {STOP} to stop the

 

beeps and install paper/ink film.

 

 

The speakerphone is not

L Use the speakerphone in a quiet room.

working.

L If you have difficulty hearing the other party, adjust the volume.

 

 

I cannot locate a handset.

L The called handset is too far from the base unit.

 

L The called handset is in use. Try again later.

 

 

Caller information is not

L You have not subscribed to Caller ID service.

displayed.

L The caller requested not to send his/her information.

 

L Depending on the service of the local telephone company, caller

 

information may not be displayed on the handset in TEL/FAX

 

mode. In this case, change the TEL/FAX ring setting to 1 (feature

 

#78 on page 62).

 

 

While viewing caller

L Do not pause for over 1 minute on the handset or 3 minutes on the

information, the display

base unit while searching.

returns to standby mode.

 

 

 

12.3.3 Handset

 

 

 

Problem

Cause & Solution

The handset does not

L Make sure that the batteries are installed correctly (page 18).

work.

L Fully charge the batteries (page 20).

 

L Clean the charge contacts and charge again (page 20).

 

L Turn the handset power OFF, then ON (page 21).

 

L Check that the power cord is connected properly.

 

L The handset has not been registered to the base unit. Register the

 

handset (page 73).

 

L Re-install the batteries (page 18) and fully charge them.

 

 

The handset display is

L The handset is not turned ON. Turn the power ON (page 21).

blank.

 

 

 

The handset will not turn

L Make sure that the batteries are installed correctly (page 18).

ON.

L Fully charge the batteries (page 20).

 

L Clean the charge contacts and charge again (page 20).

 

 

w is flashing.

L The handset is not registered to the base unit. Register it (page

 

73).

 

L The handset is too far from the base unit. Move closer.

 

L The power cord is not connected. Check the connections.

 

L You are using the handset or base unit in an area with high

 

electrical interference. Locate the handset and base unit away from

 

interference sources, such as antenna and mobile phones.

 

 

The handset does not

L The night mode feature is turned ON. Turn it OFF (page 67).

ring.

L The ringer volume is turned OFF. Adjust it (page 22).

 

 

The batteries should be

L Clean the charge contacts and charge again (page 20).

charging but the battery

L The power cord is disconnected. Plug in the power cord.

icon does not change.

 

 

 

A busy tone is heard when

L The handset is too far from the base unit. Move closer and try

{C} is pressed.

again.

 

L The base unit or another handset is on an outside call. Wait for the

 

other user to complete the call.

 

 

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Panasonic KX-FC238HK Problem Cause & Solution Base unit beeps, Speakerphone is not, Working, Cannot locate a handset, Ring