12. Help
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12 Help

12.1 Error messages – Reports

If a problem occurs during fax transmission or reception, one of the following messages will be printed on
the sending and journal reports (page 40).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
LA transmission or reception error occurred.
Try again or check with the other party.
43
44
LA line problem occurred. Connect the
telephone line cord to a different jack and try
again.
LAn overseas transmission error occurred. Try
using the overseas mode (feature #23 on
page 60).
DOCUMENT JAMMED ----- LThe document is jammed. Remove the
jammed document (page 91).
ERROR-NOT YOUR UNIT 54
59
70
LA transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
JUNK FAX PROH. REJECT ----- LThe fax was rejected by the junk fax prohibitor
feature (page 49).
MEMORY FULL ----- LThe memory is full of received documents
due to a lack of recording paper, a lack of ink
film or a recording paper jam. Install paper
(page 17), install ink film (page 14) or clear
the jammed paper (page 88).
NO DOCUMENT ----- LThe document was not fed into the unit
properly. Re-insert it and try again.
OTHER FAX NOT RESPONDING ----- LThe other party’s fax machine is busy or has
run out of recording paper. Try again.
LThe other party’s fax machine rings too many
times. Send the fax manually (page 39).
LThe other party’s machine is not a fax
machine. Check with the other party.
LThe number you dialled is not in service.
PRESSED THE STOP KEY ----- L{STOP} was pressed, and fax transmission or
reception was cancelled.
OK ----- LFax transmission or reception was
successful.
FC238HK-PFQX2217ZA_en.book Page 79 Wednesday, July 27, 2005 11:02 AM