12. Help

Problem

Cause & Solution

Static, sound cuts in/out,

L Move the handset and the base unit away from other electrical

fades. Interference from

appliances.

other electrical units.

L Move closer to the base unit.

 

 

Noise is heard during a

L You are using the handset or base unit in an area with high

call.

electrical interference. Locate the handset and base unit away from

 

interference sources, such as antenna and mobile phones.

 

 

The handset stops

L Disconnect the power cord and turn OFF the handset to reset the

working while being used.

unit. Connect the power cord, turn ON the handset and try again.

 

 

While storing an item in

L To answer a call, press {C} or {s}. Storing will be cancelled.

the phonebook or

Store the name and number again.

assigning a one touch

 

dial, the handset starts to

 

ring.

 

 

 

I assigned a phonebook

L You must subscribe to Caller ID service.

item to a desired category,

 

but category ring tones

 

will not sound.

 

 

 

I cannot redial by

L If the redialled number was more than 24 digits long, the number

pressing {R}.

will not be redialled. Redial the number manually.

 

 

7flashes or the

L Fully charge the batteries (page 20).

handset beeps

 

intermittently while it is in

 

use.

 

 

 

I fully charged the

L Clean the charge contacts and charge again (page 20).

batteries, but 7still

L It is time to replace the batteries (page 18).

flashes.

 

 

 

I cannot receive

L The memory is full of received documents due to a lack of

documents using the

recording paper or a recording paper jam. Install paper (page 17)

handset.

or clear the jammed paper (page 88).

 

 

I cannot make a call with

L The call bar feature is set. Turn it OFF (page 69).

the handset.

L You dialled a call restricted number. Remove the number from the

 

call restricted list (page 71).

 

L The key lock feature is turned ON. Turn it OFF (page 28).

 

 

I cannot register a

L The maximum number of base units are already registered to the

handset to a base unit.

handset. Cancel unused base unit registrations from the handset

 

(page 74).

 

L The maximum number of handsets are already registered to the

 

base unit. Cancel unused handset registrations from the base unit

 

(page 74).

 

L You entered the wrong PIN. If you forget your PIN, consult your

 

nearest Panasonic service centre.

 

L Locate the handset and the base unit away from other electrical

 

appliances.

 

 

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Panasonic KX-FC238HK Problem Cause & Solution Static, sound cuts in/out, Fades. Interference from, Other electrical units