Error messages Display | Panasonic KX-FC255AL manual

11. Help

11.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

11.2.1 Base unit

Display	Cause & Solution
“BACK COVER OPEN”	L The back cover is open. Close the back cover firmly.
“BUSY”	L The cordless handset you tried to call is in use.
	L The cordless handset you are calling is too far from the base unit.
“CALL SERVICE”	L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the document. If
	misfeeding occurs frequently, clean the document feeder rollers (page 76)
	and try again.
	L The document is longer than 600 mm. Press {STOP} to remove the
	document. Divide the document into two or more sheets, and try again.

“CHECK FILM”	L The ink film is empty. Replace the ink film with a new one (page 14).
	L The ink film is not installed. Install it (page 14).
	L The ink film is slack or creased. Tighten it (see step 5 on page 14).

“CHECK MEMORY”	L The base unit memory (telephone numbers, parameters, etc.) has been
	erased. Re-program.
“CHECK PAPER”	L The recording paper is not installed or the unit has run out of paper. Install
	paper and press {SET} to clear the message.
	L The recording paper was not fed into the unit properly (page 75). Re-install
	paper (page 16) and press {SET} to clear the message.
	L The recording paper has jammed near the recording paper entrance.
	Remove the jammed paper (page 74) and press {SET} to clear the
	message.

“FAX IN MEMORY”	L See the other displayed message instructions to print out the document.
	Received documents are stored in memory due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 16), install ink
	film (page 14) or remove the jammed paper (page 74). You will lose all faxes
	in memory if the power is removed. Check with power connected.

“FAX MEMORY FULL”	L The memory is full of received documents due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 16), install ink
	film (page 14) or remove the jammed paper (page 74). You will lose all faxes
	in memory if the power is removed. Check with power connected.
	L When performing memory transmission, the document being stored
	exceeded the memory capacity of the unit. Send the entire document
	manually.

“FILM EMPTY”	L The ink film is empty. Replace the ink film with a new one (page 14).
	L The ink film is slack. Tighten it (see step 5 on page 14) and install again.
	L The fax machine is positioned near appliances such as TVs or speakers
	which generate an intense magnetic field.

“FILM NEAR EMPTY”	L The remaining ink film is low. Prepare a new ink film (page 9).
“MEMORY FULL”	L The base unit’s phonebook memory is full. Erase unnecessary items (page
	27).
	L When making a copy, the document being stored exceeded the memory
	capacity of the unit. Press {STOP} to clear the message. Divide the
	document into sections.

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Panasonic KX-FC255AL manual Error messages Display, Display Cause & Solution

Contents

Compact Plain Paper Fax with Dect Operating Instructions For your future reference Things you should keep a recordThank you for purchasing a Panasonic fax machine Page Important information Battery Important safety instructionsInstallation Location and noise For Best PerformanceEnvironment Routine care Distinctive Ring Operating additional units Multi-unit Operation Charger Operating instructions Included accessoriesAccessory information Button descriptions of the base unit Display descriptions of the cordless handset Button descriptions of the cordless handset SMS Short Message Service Menu icon Menu/featureMenu icons Soft key icons Action Icon Base unit Cordless handset Overview Ink film Incorrect Paper trayCorrect Recording paper Battery installation / replacementHandset cord CorrectSlant Charger unit ConnectionsBase unit Turning the cordless handset power ON/OFF Battery chargeCordless handset screen saver mode Adjusting base unit volume Adjusting cordless handset volume With the base unit Date and timeWith the cordless handset Your fax number Your logoMenu Stop SET Recall Making phone calls MIC SP-PHONE Answering phone callsSP-PHONE Redial Recording a telephone conversation Cordless handset only Using the recall featureNight mode Categories Cordless handset phonebookStoring phonebook items Chain dial Cordless handset only Making a phone call using the phonebookBase unit phonebook Editing a stored item Erasing all items One touch dial How Caller ID is displayed Caller ID service Viewing and calling back Category features for cordless handset phonebook Erasing caller information Symbols and operations for caller informationWith the cordless handset 1 i j i# With the cordless handset 1 ij i # Turning SMS ON/OFF Using SMS Short Message ServiceInto the cordless handset 1 i j i# Into the base unit Sending a message Changing SMS message centre numbersRegistering mailboxes Receiving a message Guide to SMS settings Storing the PBX line access number for PBX users only Changing private mailbox settingsPublic i# Settings i# Private Mailbox i # Public i# Settings i# PBX Access No. i # SP-PHONE Stop FAX Start Redial Sending a fax manually Document requirements Sending a fax using Phonebook and one touch dial Programming items into the broadcast memory Broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memory Selecting the way to use your fax machine Use only as a fax FAX only modeUse mostly as a telephone TEL mode SP-PHONE Stop FAX Start Activating TEL modeReceiving a fax manually Auto answer OFF Receiving a fax automatically Auto answer on Activating FAX only mode To print the junk fax prohibitor list To display the junk fax prohibitor listTo erase an item from the junk fax prohibitor list SET i Menu Using with the ring detection feature Copy Start Stop More copying featuresMaking a copy Collated pages Uncollated pages Example Making 2 copies of a 4-page original document Erasing your recorded greeting message Recording your greeting messageMIC Erase Greeting Check Stop Greeting REC To check the greeting message Press Greeting Check Listening to recorded messages Useful features during playbackLeaving a message for others or yourself To play back messages Listening to recorded messages Direct command operationRecording your greeting message Operating from a remote location Remote operation using remote commandsProgramming for answering machine Summary of remote operation Recording a marker message Key Remote commandTo turn on the auto answer setting Base unit programming Basic features Advanced features Desired resolution OFF defaultUsing 24-hour time entry To cancel after programming, press Stop then SET To print the stored document Setting friendly #46 Letter 92% default86% 72% Darker See page 45 for details TAM/FAX60s Maximum greeting message time is 60 seconds Connecting tone volume cannot be adjusted 100msec. defaultWork correctly. Consult your PBX supplier for the correct Other party Cordless handset programming Cordless handset features Base unit settings menu Sub-menu Feature default setting Using the base unit PIN/repeaterChange base unit PIN 0000 . *1 Enter the current 4-digit base unit PIN. *2 Call options Time settingsDisplay Setup Operating additional units Transferring a call/conference Intercom Copying phonebook items To the cordless handset using the base unitCopying one phonebook item Copying all the phonebook items When the base unit displays the character entry screen Characters available in each character entry modeCharacter entry Character entry modes Cyrillic character table P When writing SMS messagesExtended 2 character table O Error messages Reports Display Cause & Solution Error messages Display Recording was too short. Try again Erase unnecessary messages page 46Try again Phonebook items from the destination unit and try again General When a function does not work, check hereInitial settings Receiving mode does not Problem Cause & Solution Redial or Pause onProblem Cause & Solution Cordless handset does Base unit does not function Redialled. Redial the number manually Other user to complete the call Fax receiving Fax sending Using the cordless handset Problem Cause & Solution Blank sheet is ejectedWhen an extension telephone Receiving mode Answering machine Copying 11.3.8 SMS If a power failure occursTo the appropriate service. Consult your service provider Recording paper jams When the recording paper has jammed in the unit Document jams When the recording paper was not fed into the unit properly Do not use paper products, such as paper towels or tissues Thermal head cleaning Menu SET SpecificationsReference lists and reports Base unit only Recording paper specifications Recording paper size ITU-T No Test ChartRecording paper weight RF transmission power Approx mW Voice coding Broadcast List Index TAM/FAX Page Page Manufacturer Panasonic Communications Malaysia Sdn. Bhd Sales Department Panasonic Australia Pty. LimitedGlobal web site Copyright