Fax sending, Fax receiving | Panasonic KX-FL421 instruction

	8. Help


8.3.3 Fax – sending

Problem	Cause & Solution
I cannot send documents.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 19).
	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
	L The other party’s machine is not a fax machine. Check with the other party.
	L The other party’s fax machine failed to answer the fax automatically. Send
	the fax manually (page 30).

I cannot send a fax overseas.	L Use the overseas transmission mode (feature #23 on page 43).
	L Add two pauses at the end of the telephone number or dial manually.

The other party complains	L If your line has special telephone services such as call waiting, the service
that letters on their received	may have been activated during fax transmission. Connect the unit to a line
document are distorted or not	that does not have these services.
clear.	L Another telephone on the same line is off the hook. Hang up the telephone
	and try again.
	L Try copying the document. If the copied image is clear, there may be
	something wrong with the other party’s machine.

The other party complains	L The glass or rollers are dirty with correction fluid, etc. Clean them (page 62).
that black lines, white lines or	Please do not insert a document before correction fluid has dried
smudges appear on their	completely.
received document.


8.3.4 Fax – receiving

Problem	Cause & Solution
I cannot receive documents.	L You may have subscribed to a voice mail service due to service packs
	offered by your telephone company. Fax reception may not be possible
	when voice mail is activated so we recommend you to:
	– contact your telephone company and request to deactivate voice mail
	service, or
	– subscribe to a Distinctive Ring service (page 38).
	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 19).

I cannot receive documents	L The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 34).
automatically.	Press {Auto Answer} repeatedly to turn ON the {Auto Answer} indicator.
	L The time taken to answer the call is too long. Decrease the number of rings
	before the unit answers a call (feature #06 on page 42).
	L Make sure that the Distinctive Ring of feature #31 is set properly (page 38).
	If you do not subscribe to the Distinctive Ring service offered by your local
	telephone company, this feature should be OFF.

The display shows	L The incoming call is not a fax. Change the receiving mode to TEL mode
“CONNECTING.....”, but	(page 34). Press {Auto Answer} repeatedly to turn OFF the {Auto
faxes are not received.	Answer} indicator.
A blank sheet is ejected.	L The other party placed the document in their fax machine the wrong way.
	Check with the other party.

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX-FL421 manual Fax sending, Fax receiving

Contents

Compact Laser Fax Operating Instructions Environment Things you should keep a recordThank you for purchasing a Panasonic fax machine For your future reference For your safety Power and ground connectionInstallation Operating safeguards CIS’s LED light properties Installation and relocationLaser radiation LED light For best performance Important safety instructions It is unlawful to make copies of certain documents Illegal copies Copy Index To place an order by telephone Telephone 800 Supplied accessoriesAccessory information To place an order by fax Fax 800 Description of buttons 9 j k l Overview Toner cartridge and drum unit Toner save feature Paper stacker Paper tray Handset cord Document stacker CorrectIncorrect Recording paper Insert the tabs on the A4 paper guides 1 into the slots To use A4-size paper Connections Using surge protectors Set Dialing modeHelp function Set Menu Date and time Adjusting volume To correct a mistake If you have subscribed to a Caller ID serviceYour logo Handset Mute Flash Stop To change uppercase or lowercase letters To select characters using a or BKeypad Characters To enter your logo Example Bill Your fax number Flash StopYour FAX no Press SET To search for a name by initial Example Lisa Making a phone call using the phonebookEditing a stored item Stop Erasing a stored item One-touch dial feature Caller ID service Erasing a stored itemHow Caller ID is displayed Monitor Stop Start Erasing caller informationErasing all caller information Erasing specific caller information Menu Into the phonebookInto the one-touch dial Caller ID Sending a fax manually MonitorRedial/Pause Start Quick Scan Document requirements Programming items into the broadcast memory Broadcast transmission Sending the same document to pre- programmed parties To cancel broadcast transmissionAdding a new item into the broadcast memory Erasing a stored item from the broadcast memory Start Stop Activating TEL modeReceiving a fax automatically Auto answer on Receiving a fax manually Auto answer OFF Setting up the unit and an answering machine Using the unit with an answering machine Press Junk Fax Prohibitor Activating the junk fax prohibitorStoring undesired callers Receiving a voice message and fax document in one call Fax Programming the ring pattern assigned for fax Distinctive Ring serviceUsing two or more phone numbers on a single telephone line Activating the Distinctive Ring feature More copying features Making a copyStart Copy Example Making 2 copies of a 4-page original document To collate multiple copies SetMenu Programming Basic features Feature/Code Selection Setting the quick setupOutside calls Advanced features Changing the LCD display Normal default Contrast PaperSound 700msec default Programmable Features Message Code Cause & Solution Error messages Reports Display Cause & Solution Error messages Display Transmission error occurred. Try again PossibleMessage When a function does not work Initial settingsGeneral Fax receiving Fax sending Copying If a power failure occurs Using an answering machine Fuser unit 3 gets hot. Do not touch it Replacing the toner cartridge and the drum unitToner LOW Toner Empty Toner cartridge Model No. KX-FAT88 and drum unit Inside of the drum unit to maintain the print quality Be sure to clean all the way to the edge of each groove Help Waste disposal method Recording paper jam Paper Jams Document jams Paper Jams Cleaning the inside Unit Cleaning Reference lists and reports Specifications 15 % image area Toner life% image area 10 % image area Compliance with TIA-1083 standard FCC and Other Information Panasonic Facsimile/Multi-Function Product Limited Warranty Limited Warranty United States and Puerto Rico Customer Services Directory United States and Puerto Rico Customer Services directory Index Index PNQX3022ZA CM0810DT0 No Extra Cost