Panasonic KX-FL421 11.5 Customer Services directory

11. General Information

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Customer Services

11.5 Customer Services directory

Customer Services Directory (United States and Puerto Rico)

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Purchase Parts, Accessories and Instruction Books online for all Panasonic

Products by visiting our Web Site at:

http://www.pstc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

Phone (800) 332-5368 Fax (800) 237-9080

(Monday - Friday 9 am to 9 pm, EST.)

Panasonic Service and Technology Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

Obtain Product Information and Operating Assistance; locate your nearest

Retailer/Dealer or Service Center; purchase Parts and Accessories; or make

Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or E-mail us via:

http://www.panasonic.com/contactinfo

Contact:

For in Limited Warranty programming and Troubleshooting Support:

Office Advantage assistance and Service Location finder: 1-800-211-PANA (7262)

If the Limited Warranty has expired, contact our Continued Services Technical Support Line at 1-800-435-

7329, for fee based technical support. A credit card will be used to charge this fee.

Accessory Purchases (United States and Puerto Rico)

FL421-PNQX3022ZA-OI-en.book Page 69 Thursday, July 29, 2010 9:35 AM

Contents

Main Operating Instructions FL421-PNQX3022ZA-OI-en.PDF Page 1 Thursday, July 29, 2010 9:35 AM Compact Laser Fax Model No. KX-FL421 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Things you should keep a record of Attach your sales receipt here. For your safety Page Page Important safety instructions For best performance Illegal copies Table of Contents 1. Introduction and Installation 2. Preparation 3. Telephone 4. Fax 5. Distinctive Ring Page 1.1 Supplied accessories 1.2 Accessory information 1.3 Description of buttons 1.4 Overview 1.5 Toner cartridge and drum unit 1 2 3 4 14 6 7 8 1.6 Paper tray 1.7 Paper stacker 1.8 Document stacker 1.9 Handset cord 1.10 Recording paper 1 2 3 Page 2.1 Connections 20 2.2 Dialing mode {<}{>}{Help} 5 2 3 2.4 Adjusting volume 2.5 Date and time {<}{>}{Menu} 2 4 2.6 Your logo {Handset Mute} {Stop}{Flash} 2 4 6 Page 24 2.7 Your fax number {Flash} 2 4 6 3.1 Storing names and telephone numbers into the phonebook 3.2 Making a phone call using the phonebook 3.3 Editing a stored item 3.4 Erasing a stored item 3.5 One-touch dial feature 3. Telephone 4 6 3.6 Caller ID service 3.6.1 How Caller ID is displayed 3. Telephone 3.7 Viewing and calling back using caller information {Start} {Monitor} {Stop} 2 3 3.9 Storing caller information into the phonebook / one-touch dial 4.1 Sending a fax manually {Monitor} 1 2 3 4.2 Document requirements 4 mm 216 mm 208 mm 4.3 Sending a fax using one- touch dial feature and phonebook 1 2 3 4 Page 4.5 Receiving a fax automatically Auto answer ON 4.5.1 Activating FAX ONLY mode {Start} {Stop} {Set}{A}{B} 4.6 Receiving a fax manually Auto answer OFF 4.7 Using the unit with an answering machine 4.7.1 Setting up the unit and an answering machine 1 2 3 4 5 4.8 Junk fax prohibitor (preventing fax reception from undesired callers) 4.8.1 Activating the junk fax prohibitor 1 2 3 4.8.2 Storing undesired callers 2 3 Page 5. Distinctive Ring 5.1 Distinctive Ring service 5.2 Using two or more phone numbers on a single telephone line 5.2.1 Activating the Distinctive Ring feature 1 2 3 5.3 Using three or more phone numbers on a single telephone line 6.1 Making a copy {Copy} 1 2 3 6. Copy 7.1 Programming 7.2 Basic features 7.3 Advanced features Page Page Page 8.1 Error messages Reports 8.2 Error messages Display Page 50 8.3 When a function does not work 8.3.2 General 8.3.1 Initial settings 8.3.3 Fax sending 8.3.4 Fax receiving 52 8.3.5 Copying ABC 8.3.6 Using an answering machine 8.3.7 If a power failure occurs 54 8.4 Replacing the toner cartridge and the drum unit 1 2 3 4 5 6 7 8 9 Page Page 9.1 Recording paper jam Page 9.2 Document jams Page 10. Cleaning 10.1 Cleaning the inside of the unit 1 2 3 4 5 Page 11.1 Reference lists and reports 1 2 3 4 11.2 Specifications Page 11.3 FCC and Other Information CAUTION: NOTE: Compliance with TIA-1083 standard: 11.4 Limited Warranty (United States and Puerto Rico) Panasonic Facsimile/Multi-Function Product Limited Warranty Laser Facsimile 11.5 Customer Services directory Customer Services Directory (United States and Puerto Rico) Accessory Purchases (United States and Puerto Rico) http://www.pstc.panasonic.com npcparts@us.panasonic.com 12.1 Index 12. Index PNQX3022ZA Free peace of mind, direct from Panasonic NO EXTRA COST and repair program Free replacement* Covered during the period of limited warranty*