8. Help
53
For assistance, please visit http://www.panasonic.com/help

8.3.6 Using an answering machine

8.3.7 If a power failure occurs

LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LAny sending documents stored in the memory or any documents during reception will be lost. When power is
restored, a power down report will be printed out stating which contents in the memory have been erased.
The printing quality is poor. Original Copy
LSome paper has instructions recommending which side to print on. Try
turning the paper over.
LYou may have used paper with a cotton and/or fiber content that is over
20%, such as letterhead or resume paper.
LThe recording paper is too damp. Use new paper.
LThe remaining toner is low. Replace the toner cartridge (page 54).
LTo check the drum life and quality, please print the printer test list (page 64).
If printing quality is still poor, replace the toner cartridge and drum unit.
Problem Cause & Solution
I cannot receive documents
automatically.
LYour greeting message on the answering machine is too long. Shorten the
message. Record a message up to 10 seconds long.
LThe answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice
messages.
LCheck if the answering machine is turned ON and connected to the fax
machine properly (page 35).
LSet the number of rings on the answering machine to 1 or 2.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
LThe code may include “#” which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include “#”.
Callers complain that they
cannot send a document.
LThere is no room left in memory of your answering machine to record voice
messages. See the operating instructions of the answering machine and
erase unnecessary messages.
LYou set the answering machine to only give a greeting message.
Problem Cause & Solution

ABC

FL421-PNQX3022ZA-OI-en.book Page 53 Thursday, July 29, 2010 9:35 AM