Operations
I cannot receive documents automatically.
LThe receiving mode is set to TEL mode. Set to FAX ONLY mode (page 45).
LThe time taken to answer the call is too long. Decrease the number of rings of feature #06 (page 63).
The display shows the following, but faxes are not received.
CONNECTING.....
LThe incoming call is not a fax. Change the receiving mode to TEL mode (page 44).
A blank sheet is ejected.
LThe other party placed the document in their fax machine the wrong way. Check with the other party.
A white line or a dirty pattern appears on your recording paper.
LThe white plate, scanner glass or lower glass are dirty. Clean them (page 81).
The printing quality is poor.
LThe other party sent a faint document. Ask them to send a clearer copy of the document.
LSome paper has instructions recommending which side to print on. Try turning the paper over.
LYou may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
LThe remaining toner is low. Replace the toner cartridge (page 75).
LWe recommend you replace the drum unit every third time you replace the toner cartridge (page 75). To check the drum life and quality, please print the printer test list (page 84).
LThe toner save mode of feature #79 is on (page 67).
The other party complains that they cannot send a document.
LThe memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 16) or clear the jammed paper (page 78).
Receiving mode
I cannot select the desired receiving mode.
LIf you want to set FAX ONLY mode:
Press {AUTO ANSWER} to turn on the FAX ON light.
ON |
LIf you want to set TEL mode:
Press {AUTO ANSWER} to turn off the FAX ON light.
OFF |
The other party complains that they cannot send a document.
LThe unit is not set to FAX ONLY mode. Press {AUTO ANSWER} to turn on the FAX ON light.
Copying
The unit does not make a copy.
L You cannot make a copy during programmingABC. Make the copy after
programming or stop programming.
A black line,Originalwhite line or aCopydirty pattern appears on the copied document.
L The white plate, scanner glass or lower glass are dirty. Clean them (page 81).
The printing quality is poor.
LSome paper has instructions recommending which side to print on. Try turning the paper over.
LYou may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
LThe remaining toner is low. Replace the toner cartridge (page 75).
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