Panasonic KX-FPG381 When a function does not work, check here, Initial settings, General

10. Help

LWhen you tried to call another handset in the 2-way radio mode;

–the handset was too far from your handset. Walk closer to the handset.

–2-way radio mode on the other handset is OFF (page 49).

–The called handset was talking with another handset in the 2-way radio mode.

LThe battery needs to be charged. Recharge the battery (page 20).

LRadio communication between the handset and the base unit is partially impaired.

LMore than one unit is in use, such as

conducting an external/internal call. Try again later.

LAnother user is listening to messages. Try

again later.

LYou tried to operate the answering machine remotely while the base unit user is viewing caller information.

10.3When a function does not work, check here

10.3.1 Initial settings

I cannot hear a dial tone.

LIf you used a splitter to connect the unit,

remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter.

LDisconnect the unit from the telephone line and connect the line to a known working telephone. If the working telephone operates

properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.

LThe power cord or telephone line cord is not connected. Check the connections.

LIf you connected the fax machine through a computer modem, connect the fax machine directly to a telephone line jack.

I cannot make calls.

LThe dialing mode setting is wrong. Change the setting (feature #13 on page 69, or page 74).

The unit does not work.

LCheck the settings (page 16 and page 18 to page 20).

The unit does not ring.

LThe ringer volume is turned OFF. Adjust it (page 27, 28).

10.3.2 General

The unit displays “CHECK PAPER” though the paper is inserted.

LThe paper is inserted halfway. Insert it correctly (page 15) and press {SET} to clear the message.

The other party complains they only hear a fax tone and cannot talk.

LFAX ONLY mode is set. Tell the other party the number is only used for faxes.

LChange to TEL mode (page 53) or TAM/FAX mode (page 54).

LIf you use a Distinctive Ring service, turn AUTO ANSWER OFF so that the fax

machine is in TEL mode.

LIf you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page 56).

The {REDIAL/PAUSE}/{PAUSE/REDIAL} button does not function properly.

LIf this button is pressed while dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.

The receiving mode does not function properly.

LThe Distinctive Ring is set (feature #31 on page 70).

During programming, I cannot enter the code or ID number.

LAll or part of the numbers are the same as another code or ID. Change the number:

–remote operation ID (code): feature #11 on page 69, or page 76,

–fax activation code: feature #41 on page 71,

For Fax Advantage assistance, call 1-800-435-7329. 83