Panasonic KX-FPG381 - page 87

10. Help

85

For Fax Advantage assistance, call 1-800-435-7329.

The handset stops working while being used.

LPlace the handset on the charger, and

disconnect the power cord to reset the unit.

Connect the power cord, and try again.

I cannot store an item in the navigator

directory.

LYou cannot store an item in the directory

while the handset is in the talk,

speakerphone, intercom or room monitor

mode, 2-way radio mode or in the remote

operation mode.

LDo not pause for over 1 minute while storing.

While storing an item in the navigator

directory, the handset starts to ring.

LTo answer a call, press {TALK} or {SP-

PHONE}. Storing will be canceled. Store the

name and number again.

I cannot redial by pressing {PAUSE/REDIAL}.

LIf the last number dialed was more than 32

digits long, the number will not be redialed

correctly.

“Recharge battery” is displayed, 0688754

flashes or the handset beeps intermittently.

LCharge the battery fully (page 20).

“Charge for 15HRS” and 68885 are

displayed and the handset does not work.

LThe battery has been discharged. Charge

the battery fully (page 20).

I charged the battery fully, but “Recharge

battery” is still displayed and/or 0688754

continues to flash, or “Charge for 15HRS”

and 68885 are displayed.

LClean the charge contacts and charge again

(page 20).

LIt is time to replace the battery (page 16).

I cannot receive documents by pressing

{*}{#}{9} on the handset.

LYou must set the remote fax activation to ON

(feature #41 on page 71) beforehand.

LPress {*}{#}{9} firmly.

LThe memory is full of received documents

due to a lack of recording paper or a

recording paper jam. Install paper or clear the

jammed paper.

The handset display is blank.

LCharge the battery fully (page 20).

I cannot make a call with the handset.

LYou cannot make a call when the handset is

in the remote operation mode. Exit the mode

by pressing {OFF} (page 64).

LIf the 2-way radio mode is ON, turn it OFF

(page 49).

I cannot make a call even if the line is free.

LIf more than one other user is using the

handsets and base unit, you may not be able

to make a call. Try again later.

I cannot have a conversation or listen to

messages using the headset.

LMake sure that an optional headset is

connected properly (page 17).

LIf “SP-phone” or “SP” is displayed on the

handset, press {TALK} to switch to the

headset.

I cannot program items.

LProgramming is not possible while the

handset is being used.

LDo not pause for over 1 minute while

programming.

LMove closer to the base unit.

L{v}, {e}, {<} or {>} may have been

pressed when you picked up the handset.

Press {OFF} and try again.

LIf more than three other users are using the

handsets, you may not be able to program.

Try again later.

LIf the 2-way radio mode is ON, turn it OFF

(page 49).

I cannot register a handset to the base unit.

LCharge the battery fully (page 20).

LThe maximum number of handsets have

already been registered to the base unit.

LAlthough you may be using fewer than 8

handsets with your base unit, if you have

registered one of the handsets to another

base unit, your base unit still contains the

registration of that handset until it is erased

from your base unit. Erase the handset

registration from this unit as follows:

1. Press {MENU}.

2. Press {MUTE}.

3. Press {SET}.

4. Enter {3}{3}{5}.

5. Press {SET}.

6. Enter that handset number ({1} to {8}).

7. Press {SET}.

0519_FPG381.book Page 85 Monday, May 19, 2003 6:46 PM

Contents

Main 2.4 GHz Expandable Cordless Phone System and Fax Operating Instructions 0519_FPG381PDF Page 1 Monday, May 19, 2003 6:46 PM 1-800-HELP-FAX (1-800-435-7329) consumerproducts@panasonic.com www.panasonic.com Page Location of controls Page Safety Instructions 3 Important safety instructions SAVE THESE INSTRUCTIONS INSTALLATION: WARNING: OTHER INFORMATION: Safety Instructions 4 CAUTION: For Best Performance 5 For best performance Battery charge C Operating distance and noise A 1. Introduction and Installation Accessories Finding the Controls Installation (Base Unit) Installation (Handset) 8. Programmable Features 9. Option 10.Help 11.General Information 12.Index 1.1 Included accessories 1.2 Accessory information To place an order online (for customers in the U.S.A. ONLY) To place an order by fax (replacement film and batteries only) To place an order by telephone (replacement film and batteries only) 1.3 Overview 1.4 Description of base unit buttons 1.5 Description of handset buttons 11 B C 1.6 Description of base unit display 1.7 Description of handset display 1 2 33 7 8 456 12 1.8 Ink film 1.8.1 Installing the ink film 14 6 1.8.2 Replacing the ink film 1 2 3 4 1.9 Paper tray To use A4 size paper 1.10 Recording paper 1 2 1.11 Battery installation 1 2 1.12 Battery replacement 1 1.14 Headset (optional) 18 2.1 Connections ( ) 2.1.1 Base unit ( ) Using surge protectors If you use this unit with a computer or subscribe to an xDSL service 2.2 Wall mounting the charger Wall Template 20 2.3 Battery charge Battery strength Battery life Recharge 2.4 Selecting the way to use your fax machine 22 2.5 Case 1: TAM/FAX 2.5.1 Your situation 2.5.2 How to setup 2 4 2.6 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) 2.6.1 Your situation 2.6.2 How to setup 1 2 3 2.7 Case 3: TEL ONLY 2.7.1 Your situation 2.7.2 How to setup 2 4 Page 2.8 Case 4: FAX ONLY 2.8.1 Your situation 2.8.2 How to setup 2.8.3 How to receive faxes 27 2.9 Base unit help function {CONF/FUNCTION} 1 2 2.10 Adjusting handset volume 2.10.1 Ringer volume 2.11 Adjusting base unit volume {SET} {A}{B} 2.11.1 Ringer volume 1 2 2.12 Date and time 2.12.1 Using the handset 2.12.2 Using the base unit 30 7 2.13 Your logo 2 4 6 To select characters with the dialing button To enter your logo To select characters using {A} or {B} Display order of characters 32 2.14 Your fax number + L Model shown is KX-TGA270S. 2 4 6 33 1 2 {MUTE} {OFF} 3.1 Making phone calls {<}{>}{e}{v} 3.1.1 Using the handset 1 2 3 To mute your conversation 3.2 Answering phone calls 3.2.1 Using the handset 1 2 Answering phone calls hands-free 3.3 Storing names and telephone numbers into the navigator directory 3.3.1 Using the handset 2 3 4 5 6 7 3.4 Making a phone call using the navigator directory 3.4.1 Using the handset 1 2 3 To search for a name by initial 3.5 Editing a stored item 3.5.1 Using the handset 3.5.2 Using the base unit 3.6 Erasing a stored item 3.6.1 Using the handset 3.7 Copying the directory 3.7.1 From a handset to the base unit or another handset 2 3 4 5 6 3.8 Caller ID service 3.8.1 How Caller ID is displayed Printing the Caller ID list (Base unit only) Call Waiting Caller ID feature 41 3.9 Viewing and calling back using caller information 3.9.1 Using the handset 1 2 3 What , means 3.9.2 Using the base unit 1 2 3 To change the display of the caller information 3.10 Caller ID number auto edit feature 3.10.1 Using the handset 2 3 4 3.12 Storing caller information into the navigator directory 3.12.1 Into the handset 3.12.2 Into the base unit 45 3 4 3.13 Intercom 3.13.1 Making intercom calls 1 3 4 3.14 Transferring a call 3.14.1 To transfer a call from the handset 1 3 4 3.15 Conference 3.15.1 Handset 1 3 3.15.2 Base unit 3.17 Room monitor feature 3.17.1 Turning ON the room monitor feature (Handset) 2 3 4 3.18 2-way radio communication (when the system has additional handsets) 2 3.18.1 To turn the 2-way radio mode ON 2 3 4 4.1 Sending a fax manually {HELP} {SET}{REDIAL/PAUSE} 1 2 4.2 Documents you can send 4.3 Sending a fax using the navigator directory 1 2 mm ( 4.4 Broadcast transmission 4.4.1 Programming items into the broadcast memory 4.4.2 Adding a new item into the broadcast memory 4.4.3 Erasing a stored item from the broadcast memory 4.4.4 Sending the same document to pre-programmed parties 4.5 Receiving a fax manually (AUTO ANSWER OFF) 4.5.1 Activating TEL mode OFF 54 How to receive calls/faxes with the base unit 4.6 Receiving a fax automatically (AUTO ANSWER ON) 4.6.1 Activating TAM/FAX mode 1 2 {SET}{A}{B} 4.6.2 Activating FAX ONLY mode 1 2 5. Distinctive Ring 56 5.1 Distinctive Ring service from your phone company 5.2 Using two or more phone numbers on a single telephone line 5.2.1 Activating the Distinctive Ring feature 2 3 5.3 Using three or more phone numbers on a single telephone line 5.4 Programming the ring pattern assigned for fax 6. Copy 58 6.1 Making a copy {COPY} {START}{>}{A}{B} 1 2 6. Copy 59 To collate multiple copies 60 7.1 Mailbox features 7.1.1 To use a mailbox 1 2 3 7.2 Recording your greeting message {ERASE} 1 2 3 7.3 Leaving a message for others or yourself {INTERCOM/TRANSFER} 1 FLASH/LIGHT 2 7.4.2 Erasing recorded messages To erase all messages 7.4.3 Transferring a call to a mailbox 64 1 7.5 Remote operation with the handset 7.5.1 Listening to recorded messages 1 2 3 7.5.2 Remote operation using the direct commands 66 7.6 Operating from a remote location 7.6.1 Summary of remote operation 1 2 3 4 7.6.2 Remote operations following voice menu 7.6.3 Remote operation using the direct commands Turning ON the AUTO ANSWER mode 7.6.4 Interrupting remote operation 1 8.1 Base unit programming 8.1.1 Programming basic features 2 3 5 8.3 Advanced features Page Page Page 8.4 Handset programming 8.4.1 Function menu table 8.4.2 Programmable functions {CONF/FUNCTION} Setting ringer tone for external calls Setting incoming call tone Changing the handset display contrast Setting auto talk feature Setting dialing mode Setting the flash time Setting line mode Changing the ring setting in TAM/FAX mode Changing the maximum recording time for each incoming message Setting remote operation code Setting the mailbox 2 or 3 password Setting the room monitor feature 9. Option 77 9.1 Canceling the handset registration 2 3 4 5 9. Option 78 10.1 Error messages Reports 10.2 Error messages Display 10.2.1 Base unit 80 10.2.2 Handset 82 10.3 When a function does not work, check here 10.3.1 Initial settings 10.3.2 General 84 10.3.3 Cordless handset Page 86 10.3.4 Fax sending 10.3.5 Fax receiving 10.3.6 Copying 10.3.7 Answering machine ABC 88 10.3.8 If a power failure occurs 10.4 Recording paper jams 10.4.1 When the recording paper has jammed in the unit 1 2 3 10.4.2 When the recording paper was not fed into the unit properly 90 10.5 Document jams sending 1 2 10.6 Document feeder cleaning 1 10.7 Thermal head cleaning Page 93 11.1 Reference lists and reports (Base unit only) 1 2 3 4 11.2 Technical data about this product 11.2.1 Base unit Paper specifications Note for recording paper: 11.2.2 Handset 11.2.3 Charger unit 11.3 FCC and Other Information CAUTION: NOTE: FCC RF Exposure Warning: 11.4 Limited Warranty Panasonic Facsimile Product Limited Warranty FAX categories Parts Labor Laser Facsimile Thermal Transfer Facsimile 6 Months 1 (one) Year 6 Months 1 (one) Year Page 11.5 Customer Services directory 12. Index 102 12.1 Index H # A B 12. Index 103 I W J Free peace of mind, direct from Panasonic NO EXTRA COST P DVANTAGE A