Frequently Asked Questions
Receiving mode
I cannot select the desired receiving mode.
LIf you want to set TAD/FAX
LIf you want to set TEL mode, press {RECEIVE MODE} repeatedly until TEL mode is displayed.
The other party complains that they cannot send a document.
LPress {RECEIVE MODE} repeatedly until TAD/FAX
Copying
The unit does not make a copy.
LYou cannot make a copy during programming. Make the copy after programming or stop programming.
A black line, a white line or a dirty pattern appears on the copied document.
LThe glass or rollers are dirty. Clean them (page 84).
The copied image is distorted.
LThe thermal head is dirty. Clean it (page 86).
The copied document is blank.
LThe recording paper roll is not installed correctly. Make sure that the shiny side of the paper is facing down and
Answering device (KX-FT78 only)
I cannot retrieve recorded messages from a remote location.
LPress the remote operation ID correctly and firmly (page 64).
The other party complains that they cannot leave a voice message.
LThe memory is full. Erase unnecessary messages (page 63).
If a power failure occurs
LThe unit will not function.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
LFax transmission and reception will be interrupted.
LIf the delayed transmission (feature #25 on page 72) is programmed and the start time is passed during a power failure, transmission will be attempted soon after power is restored.