Using Message WAITING/CALLBACK | Panasonic S-ICX manual

5. Communicating Within Your Office

USING MESSAGE WAITING/CALLBACK

You can leave a callback request message (or message waiting indication) for a busy extension or one that does not answer. After sending the callback message, you hang up the phone and wait for the call back. The called party’s message indicator lamp then flashes that a message has been received.

When the message indicator lamp flashes, it indicates either a callback message from another extension or, if your system uses voice mail, a voice message. For a callback message, the display reflects the extension or name that sent the message. For a voice message, the display reflects that a new message has been received.

If multiple messages have been received, the display reflects the number of messages and indicates the origin of the first message (i.e., the extension number or voice mail).

Note: You can use the MSG key to answer callback requests.

To send a Message Waiting/Callback request

1.Pick up the handset or press the ON/OFF key.

2.Dial the extension number.

3.While the phone is still ringing or when you hear the busy tone, enter the Message Wait code (default = 4 [HK/UK] or 4#). (The message lamp flashes at the called extension.) (Note: You may need to dial 1 to change to tone calling before sending the message.)

4.Replace the handset or press the ON/OFF key.

To respond to a Message Waiting/Callback request

Note: Multiple messages are accessed in the order in which they are received.

1.Pick up the handset or press the ON/OFF key.

ICX-50-750

ICX (International), issued October 2000

75

Image 75

Panasonic S-ICX manual Using Message WAITING/CALLBACK, To send a Message Waiting/Callback request

Contents

Section Key Phone User Guide Page Contents Communicating Within Your Office Caller ID Call Log Page HOW to USE this Manual What this Manual ContainsHong Kong/Other For More Information Notation Used NON-DISPLAY Phones Understanding Your Phone Feature Description Non-display phone features SMALL-DISPLAY Phones Small-display phone Small-display phone features Feature Description Changing the Default Display To display the Directory Mode on a small-display phoneUnderstanding Display Information To activate Variable Mode on a small-display phone Using Variable Mode LARGE-DISPLAY Phones To use Variable Mode on a small-display phone Large-display phone features To display a directory or menu on a large-display phone Personal Dial System Dial Extension Function System Function EXT This page intentionally left blank Adjusting Volume and Display Settings To adjust the volume of your phone while it is in useTo adjust the ringer volume of your phone while it is idle Then Setting UP Flexible Function KeysTo adjust the display contrast of your phone To set up FF keys To program a one-touch key for an outside phone number Setting UP ONE-TOUCH KeysTo check the FF key’s setup To clear an FF key’s programming To assign a feature code or extension number to a one-touch To assign an SSD number to a one-touch keyTo check a programmed one-touch key Assigning and Deleting PSD Numbers Setting UP Speed Dialling To assign a PSD number to a one-touch or soft key Corresponds to PSD bin onEtc To insert a Enter/Press Memory * 7ORY *2 555-4143 Memory *2 Assigning SSD Numbers Linking System Speed Dial NumbersTo delete a PSD number assigned to a one-touch or soft key Assigning and Deleting Names for PSD Numbers To link speed dial numbers to a PSD binTo use a PSD key that links multiple speed dial numbers To assign a name to a PSD number Name assignment example small-display phone To delete a name assigned to a PSD number Name assignment example large-display phone Setting User Maintenance Functions Redial Absence Messages To Enter User Maintenance Mode Account Codes Hold Hold Call Forwarding Caller ID Call Log Day/Night System Mode Setting Up Your Phone Message Key Name Assignments Send Text Messages Enter Text Message up to 15 characters Speed Dial Enter SSD Bin Number 00-79 or 000-799 and press Hold System Clock Date/Time/Day Conf Text Message Replies Voice Mail Set Call-Forward ID Codes Walking TRS Class of Service Call Barring Setting Up Your Phone This page intentionally left blank Accessing AN Outside Line To make an outside call using an outside line access codeTo make an outside call using an FF key To have a busy outside line call you back once it is open Using Account CodesTo cancel a callback request Non-verified Account Codes To make an outside call that requires an account code Redialing Outside NumbersVerified Account Codes To enter a non-verified account code during a call To redial the last number dialled Using Speed DiallingTo cancel automatic repeat dialling Dialling Speed Dial Numbers To dial a speed dial number by pressing a one-touch key Checking Speed Dial Numbers Placing Outside Calls This page intentionally left blank Answering Calls To answer a callTo answer Do the following To retrieve a call placed on hold, do one of the following Using Call HoldTo place a call on hold To use Broker’s Hold and toggle between two calls Transferring Calls Supervised TransfersSystem Size Virtual Line Number and Operation To transfer a call to a busy extension Unsupervised Transfers To use Extension Group Pickup External Calls Call PickupExtension Group Pickup To use Extension Group Pickup All Calls Extension Direct Pickup Trunk Group PickupTrunk Direct Pickup To park a call at another extension Call ParkTo park a call on this extension To retrieve a call parked at another Extension To retrieve a call parked on this extension To call another extension by entering the extension number Calling Other Extensions To switch between tone to voice calling Switching Between Tone and Voice Calling To page another party or make an announcement Using PagingTo answer a page using Meet-Me Answer Answering a Page Meet-Me Answer To answer a UNA call To answer a UNA call using the assigned FF keyAnswering a page with Universal Night Answer Making Announcements to Busy Extensions To speak to the announcing party Using Call ForwardingAnswering an Announcement Transferring Calls with an Announcement 742# To set Call ForwardingTo forward 741# To cancel Call Forwarding To set for a PDN from an Npdn or Pnpdn751# Message No Message Text Using CAMP-ON Call Waiting752# 753# To use Automatic Camp-on Call Waiting Text Message Replies To answer a Camp-on Call Waiting signal To leave a text message while camp-onTo reply to a text message Using Message WAITING/CALLBACK To send a Message Waiting/Callback requestTo respond to a Message Waiting/Callback request 720# Using DO-NOT-DISTURBTo turn DND on To turn DND on To assign the Absence Message Using Absence MessagesTo cancel DND To cancel DND Locking Your Extension To cancel the Absence MessageTo activate the Station Lockout feature To cancel the Station Lockout feature To change the Walking TRS/Station Lockout security code To cancel the Station Lockout feature for another extensionPage To block outgoing audio using the MIC key Using the MIC KEY To put a call on speaker Using OFF-HOOK MonitorUsing Handsfree Answerback and Handsfree Operation To use system features without lifting the handset To establish a conference call Using Voice RecognitionUsing the Flash Feature Making Conference Calls To drop out of a conference call Controlling Background Music Using Timed Reminders Using Caller IDCaller ID Call Log Call Log Operation for a Small-display Phones Call Log Format for the Large-Display Phone To use a Walking TRS Call Barring COS code Walking TRS Call Barring Class of Service Using Directory Numbers To originate a call Example Directory Number assignments for Extension To originate a call using a non-primary directory number To receive a call using a non-primary directory numberTo receive a call to a directory number PDN or Npdn Room Monitoring Using ZIP ModeTo enter or cancel Zip mode To set up a monitored extension To set up the monitoring extension Silent MonitorTo Initiate Silent Monitor FF Key Color Definition Possible Operation Silent Monitor Key Color Definitions Appendix A. Dial Code List Appendix A. Dial Code List Appendix A. Dial Code List Appendix A. Dial Code List Appendix A. Dial Code List 100 ICX International, issued October ICX-50-750 PSD Number PSD Name PSD Bin Appendix B. Customized PSD Bin Numbers